This might be one of the biggest misconceptions of all. Water softeners are most-commonly found in homes where there is a private well using ground water. In that case, the water almost always needs softening.
However, municipal water is rarely ever perfect water. In fact, more than 80-percent of all homes in the United Kingdom have hard water. Every city has different water quality. If you’re unhappy with your home’s water – whether its drinking, cleaning, laundry, or bathing – there are things you can do that will provide an effective solution.