How to position brine suction pipe correctly?

One of the reasons why your water softener is not using salt and you still get hard water is incorrect position of the brine suction pipe. Please make sure that the brine suction pipe is always positioned vertically as in the first picture bellow, otherwise it will not suck the brine:

CORRECT

Water2buy, brine suction

INCORRECT

brine-suction-pipe-incorrect-position

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