General Help – Water2Buy

How to register your warranty

Your Water Softener Comes with a 1 year warranty as standard but this can be upgraded to a 7 year warranty free of charge. All you need to do is use the water2buy app, pick your product and register it. visit When you bought your product we emailed you a warranty number. You can […]

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Water2Buy Pro – Water Softener Installation Service

Did you know Water2Buy provide an installation service? Our network of Water2Buy Pros can provide a fixed price installation You can find more details and book a Water Softener install here.

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Returning your item is free

With FREE delivery and FREE returns there’s no risk with water2buy! We like to make things easy at water2buy so we’ve a very easy returns system. We offer you a FREE return for any reason up to 30 days from your purchase date. If you don’t want the item, it’s the wrong size or it’s […]

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Water2buy Warranty

Water2buy offer you free extended warranties because we genuinely want you to have complete confidence and peace of mind when deciding to shop with us. Every one of our products is made to stand the test of time and tens of thousands of our products are actively filtering water all over Europe right now. Our […]

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How to track your order

Water2buy use DPD & Fedex to deliver your item. We’ve added a new tracking page so that you can track your order at any time. This is the most up-to-date information we have on your order.

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