Returns & Refunds
With FREE delivery and FREE returns there’s no risk with water2buy!
- We like to make things easy at Water2buy so we’ve a very easy returns system.
- We offer you a FREE return for any reason up to 30 days from your purchase date.
- If you don’t want the item, it’s the wrong size or it’s not what you were looking for, then simply send us a message and ask for a return.
- Please let us know the reason for your return as it really helps us out.
- If you wish to return your item simply send us a message, please include your order number from the ‘invoice sheet’ in the box.
- Please package up the item in its original packaging and include the ‘return slip’ you received on the bottom of your invoice.
- We’ll arrange for a courier to collect the item from you at your specified location (home or office), collections are between 10am-4pm Monday to Friday.
Returns after 30 days.
Your warranty covers your return costs if there is a defect with your product. Please see the full warranty details for further details.
At this time we don’t offer free returns after 30days where the item is not defective.