The RO system arrived quickly and in good packaged condition.The installation video could be a bit thorough but gave a good idea overall. All the parts were supplied for quick installation.The water quality is good and stable.
10:36 01 Dec 21
Simple and easy to fit and great value compared to competitors.
08:25 01 Dec 21
The water softner is perfect and leave no more limescale around the sink or bathroom, the water is silky so that no need to put body lotion aftrer bath or shower. My dishwasher was working on and off as had water flow fault , since I have installed... the water2buy water softner it works perfect, it seems that all the lime scale inside the machine washed out.I recommend to everyone to have a water softner installed at home. I am quite happy with this brand, However had two issues for the installation. The manual looks a bit complicated in some points, it does not explain anything about the service knob so I did know how I should deal with it, i was wondering should set it to a certain point or leave it as it is, the second issue is that this machine does not come with installation kit and took me time to find out that they sell it separately online but it was too late as I got them from different source.Thank you for reading my reviewLees meer
09:32 30 Nov 21
Got a faulty UV unit and, after contacting Water2buy, it was replaced very quickly. I also have purchased a water softener 5 yrs ago and still working fine - great company to deal with.
Henk in France
18:27 29 Nov 21
14:00 29 Nov 21
Great product, quick delivery- look forward to continuing to use and feel the benefits of soft water!
11:37 29 Nov 21
Ich habe die Osmoseanlage 2,3,4,6 gekauft und installiert. Die Anlage ist ist kompakt, und passte in meinen schmalen Unterschrank rein. Nach dem einfachen Anschließen war alles dicht. Gerne wieder.
17:08 28 Nov 21
Perfect seller and very quick service
11:16 27 Nov 21
Great service overall.Competitive price, free shipping, fast delivery.A+++++.Highly recommended.
12:58 26 Nov 21
I found it easy to deal with Water2Buy, and they are very promp when it comes to answering queries
15:48 25 Nov 21
Very easy to install, quality product.
10:41 25 Nov 21
Bonjour à tous,Achat d'un W2B200 il y a un mois : les premiers retours sont excellents: produit très efficace et surtout facile à mettre en oeuvre.
10:18 25 Nov 21
Super-fast delivery, excellent price with special online deal through app, and great customer response although instructions could have been a bit clearer. The 1" standard fitting should be replaced with the usual 3/4" fitting that everyone uses for... washing machines. - or at least offered as an option rather than additional cost. Machine works well. Seems lots of folks have similar issues.Lees meer
14:47 24 Nov 21
Wouldn't drink water without it
A “Supreme” J
11:49 24 Nov 21
10:44 23 Nov 21
11:35 22 Nov 21
Exellent service and excellent quality of products
21:33 21 Nov 21
well packaged, detailed install instructions, easy to use
17:18 19 Nov 21
Bought the W2B200 softener with professional installation. Delivery very quick.Set up of install was smooth.Softener is working well. Highly recommend.
13:20 18 Nov 21
Fast and reliable.
11:05 17 Nov 21
I bought a Reverse Osmosis system from them 2 years ago and have found both the RO unit and their customer service to be excellent. I asked a few questions before purchase which they took the time to answer and even after I bought the system, I had... more questions, and again, they went out of their way to answer them. Recently I contacted them again, as this time I needed the correct reverse osmosis filter for the 2 year replacement, and they were still as helpful as ever.Lees meer
10:44 17 Nov 21
We bought 5 steps "Water2Buy" RO water filter a year ago and use this filter every day, replace filters once a year and we are happy with our purchase.
10:56 16 Nov 21
Leicht zum montieren, gutes Preis/Leistungsverhältnis.Bedienung ist nur bei abnahme der Haube möglich. Sonst recht zufrieden.
16:53 15 Nov 21
Good customer service.
09:36 15 Nov 21
I bought my water softener and reverse osmosis system back in 2012 and the softener has only let me down twice in that time. 1st time was a flow meter failure (not a fault of the component but due to lime build up on part) and the 2nd time was a... regulator breakage (due to age). Each time I was able to get help from the team who were very helpful and were able to supply the replacement part to repair my system.Lees meer
18:34 14 Nov 21
Wir haben seit einigen Monaten den Water2Buy Enthärter und statt Härtegrad 20 nun 9 - das Gerät funktioniert wunderbar.Vielen Dank
Oliver Wolber (DJ Wolber)
21:50 13 Nov 21
Wir haben unsere Entkalkungsanlage seit einem 1/2 Jahr am laufen. Super zufrieden, trinken auch das Wasser mit dem Sodastream, sehr lecker.Nur zu empfehlen.
10:57 12 Nov 21
Great water softener at a great price. Noticed a huge difference already to the quality of our very hard water. Easy to fit with basic diy skills and tools. Highly recommend
16:27 10 Nov 21
I purchased the W2B200 softener around a year ago and I couldn't be happier. It great and once set up it just works.Also, W2B's salt is the one I keep buying, as it's just in such a good price :-)
11:52 10 Nov 21
Good piece of kit. Works better than the Monarch Midi 7E it replaced!
11:34 10 Nov 21
Bought the W2B500 Water Softener and its everyting that Water2Buy said it was. We had been having trouble wth dry skin and iritations but since we installed the softener all skin issues cleared up within days. Drinking water is also clear and tastes... great . We fitted it in a cupboard under the stairs and you would not know its there. I would highly recommend it.Lees meer
10:04 10 Nov 21
Very good customer services
07:19 10 Nov 21
Easy to buy process and support from the team. I got two water products and the installations were very straight forward due to the vast video tutorials for all aspects. Highly recommended
14:44 09 Nov 21
Alles top!Preislich unschlagbar günstig, und qualitativ hängt dieseWasserenthärtungsanlage keiner anderen Marke nach! Absolut hochwertig, und für jeden Laien einfach zu installieren! Super Anleitung, auch in deutsch, und der Support hilft einem... stets weiter:-) Gerne wieder!Lees meer
23:18 04 Nov 21
I purchased a Water2Buy W2B800 Water Softener - a great product with easy to follow installation instructions. I also ordered some accessories for fitting my softener and although one of these was delayed, the staff at Water2buy kept me updated on... the progress of my order. I'm very impressed with the service from Water2Buy and would happily recommend them to others.Lees meer
11:13 02 Nov 21
Just bought a water softener from these guys, and it's brilliant. great value, great service. defiantly recommend.
09:59 02 Nov 21
Super ! ::::evite les pichets de filtration couteux en recharge
17:42 31 Oct 21
Great price and great quality water softener
13:42 31 Oct 21
Great product, easy to use. We installed it ourselves and it is more efficient than the old one. I also ordered a connector which was not required in the end. A refund was issued without me returning the product. Great experience overall. Thanks!
15:57 30 Oct 21
5-stars for great water softener! no limescale and nice feeling of water
09:57 29 Oct 21
Easy installation and a large tank capacity. I will recommend to friends and family
16:58 28 Oct 21
14:01 27 Oct 21
Softener arrived very quickly. In fact they sent me two in error but customer services were good and it was sorted quickly. Instructions could do with correction re the newer models that don’t require the external overflow connection. Haven’t used... it for long but impressed with the ease of set up.Lees meer
10:30 27 Oct 21
So simple to install Under sink Water Filter, 10 minutes. All parts supplied. You might need someone to drill hole for mounting outlet tap if your not keen diyer.
18:29 22 Oct 21
L appareil fonctionne parfaitement et fait le travail.Le montage est facile et bien expliquéL'eau a un gout de plastique pendant 2-3 jours et disparait.
14:42 21 Oct 21
I have had both the water softener system and a reverse osmosis water filter system which have both worked admirably now for over a year. I have had to call their customer service three times during this period. (twice during installation) and once... when a filter cartridge failed. My calls were handled immediately and I recieved a resolution there and then, with replacement items shipped to me without a quibble and even though I am in another country I had free delivery as well. I could not be happier with my purchases nor their support. Its very pleasant to deal with people that take pride what they do and do it well.Lees meer
11:19 21 Oct 21
We have had our Water2buy water softener around three years now and I must say that compared to or previous two softeners it is not only super efficient but uses far less salt than our previous ones. We are very happy with it.
11:35 20 Oct 21
10:04 20 Oct 21
I have Water2buy water softener and easy drinking water system. Service was Fab and I am using it from last three years without any issues. Any help required is easily available via online chat. Great service and good product.
10:41 19 Oct 21
A great product which was purchased on recommendation from a friend. In my opinion the only 100% relaible product to remove limescale from your water. Relatively easy to fit and now I can sleep soudly knowing taps, shower valves, kettles, washing... machine, dishwasher and more will all have a longer shelf life!Lees meer
09:51 19 Oct 21
We bought our softener from Amazon, but you can buy direct from Water2Buy too. It arrived quickly, and was as advertised. We needed 15mm adapters for our pipework and Water2Buy were extremely easy and quick to communicate with, and they sent us the... required parts immediately. Excellent customer service, highly recommended.Lees meer
12:18 14 Oct 21
Have been ordering from Water2Buy for years, super easy to deal with with fast efficient delivery
11:27 14 Oct 21
Very easy ordering process, quick and simple. Just note that the items may come on different shippers.
08:00 14 Oct 21
a lot cheaper than Harvey's and you not confined to using there softeners which are expensive. Water 2 buy are an internet based company however if things go wrong they act. Thanks
14:52 13 Oct 21
Very prompt delivery of a great, simple to install and to use product.After reading a tons of solid reviews on both Amazon and Mum's Net, I was already convinced. But prior to purchasing, I scoped out Water2buy's aftercare solutions and was... impressed to find so much self-help. They've made many detailed but easy to follow videos available through the "app" (just a website but works well on the phone) or on YouTube. Plus they're FAQ section genuinely resolved a couple of my own questions. I feel confident in using and maintaining this W2B200 softener.Lees meer
12:09 13 Oct 21
I bought the Reverse Osmosis CRO-400 which is a 5 stage filter. In addition I bought an inline re-mineralisation filter which makes the water taste like Mineral water. Overall I am super satisfied with it. should have really got it earlier!!
09:07 13 Oct 21
Das Gerät ist total einfach zu bedienen und funktioniert supergut.
10:11 12 Oct 21
Great product. Everything else I tried had a higher content of Total Dissolved Solids. The water tastes great too. Now I can finally drink more.
07:16 11 Oct 21
Bon produit, facile d'installation ... un peu ennuyeux pour le tuto en anglais ..mais finalement tous les paramètres de réglages on put êtres installés
10:16 07 Oct 21
I got my reverse osmosis filter from water2buy good few years ago. Got it delivered home within couple of days. Had to get help to install it at first as I'm not a plumber, but ever since then, I'm changing the filters all by myself and enjoy the... pure water from the tab. We use it to cook and drink and my kettle has no limescale at all! Once had a problem with pressure, but Steven resolved the issue immediately and helped me all the way!Cannot recommend them highly enough!Lees meer
11:08 06 Oct 21
Ein wirklich sehr gutes und durchdachtes Produkt. Für den "Hausgebrauch" vollkommen ausreichend. Selbst die Elektronik ist bemerkenswert. Und dies zu einem wirklich unschlagbaren Preis-Leistungsverhältnis! Auch der Versand hat tadellos... funktioniert. Sehr empfehlenswert.Lees meer
Y “Mcclane64” Unver
17:34 05 Oct 21
I've tried many different water treatment systems and I highly recommend water2buy. Best treatment for your water. You'll not be disappointed.
12:39 05 Oct 21
I got the W2B200 and it really does work! I have black taps and dark grey tiles but no lime scale!
17:01 04 Oct 21
I recently purchased the W2B500 water softener unit for my family home. It is a fantastic piece of equipment and I highly recommend it if you live in a hard water area. I used my local plumber to install the unit inside our kitchen pantry, the... perfect location to fill up with salt as required and check the meter readings etc. The W2B app is super simple to use. All good 👍😁Lees meer
11:03 03 Oct 21
Just about everything needed for installation is provided. The only item you need to purchase is the correct drill bit to cut a hole in your steel sink or countertop.Positive difference in the taste of the water once installed. Additional water... bottles provided in the kit were a bonus.Lees meer
11:47 27 Sep 21
Two months ago I bought and installed a water softener (type W2B500)So far everything works perfectly and flawlessly.The salt consumption is minimal, as is the rinsing moisture.No errors, nor shortcomings.The company follows everything closely,... and provides feedback and support if necessary.The only thing that I have changed and added is an extra shut-off valve, with drain valve, so that I can more easily monitor and control the water softness. (see picture).An idea for the next version: a sensor and notification on the app that salt level needs to be topped up is also a nice gadget/addition.But anyway: An example of service! and solid product!Lees meer
06:00 12 Sep 21
10:25 30 Aug 21
Non ho ancora installato l'apparecchiatura per malattia e poi vacanze. Penso di farlo questa settimana, spero di riuscirci senza problemi ma in caso di bisogno vi interpellerò. Grazie.
12:47 26 Aug 21
13:31 25 Aug 21
Excellent product, have been using water2buy products for years now
10:14 16 Aug 21
Nach langen Googeln im Net habe ich mich für die Water2Bay Anlage entschieden.Sie läuft bis jetzt seit 3 Wochen ohne Probleme . Anfänglich hat das Wasser irgendwie moderig geschmeckt, aber nach 2 Spülungen die ich von Hand angestoßen habe kann... ich keinen Unterschied mehr feststellen.Über die Haltbarkeit usw. kann ich heute leider noch nichts sagen werde ich aber in nem halben Jahr nachholen. Ich habe die Härte von über 15dH auf 5-7dH eingestellt siehe Bilder. Wenn Ihr überlegt eine Enthärtungsanlage zu kaufen sprecht bitte mit dem Installateur vorher darüber. Bei mir im Haus habe ich alles in Edelstahl somit habe ich keinen Lochfraß wenn der dH Wert sehr niedrig ist. Gruß M.W.Lees meer
20:41 12 Aug 21
Ordered replacemnt filters for osmosis filtering system that i have bought previously from them. Nice and easy, no hassle. Personnel was rather helpful when i could not find required filter.
12:08 10 Aug 21
I recently purchased a water softener type W2B500.Home delivery was within a week.Well-maintained and solid.Well protected against possible transport damage.The prior e-mail service, as well as the telephone support and assistance by (salesman)... Steven was PERFECT. *****The product itself is of excellent quality.Simple to use, everything is self explanatory.Even the menu settings can be set in Dutch/Flemish, which makes everything even easier.You can use a App for the settings.Highly recommended.Lees meer
10:19 09 Aug 21
I've installed a W2B water softener - very pleased with it so far, I don't notice any downsides and it has made the water feel 'silky' almost instantly. For the first 5 minutes the water was really cloudy but that soon passed (it was just air in... the water I think). Pleased with my purchase, it is pretty easy to set up timings and so on once installed.Lees meer
11:37 07 Aug 21
CASTAGNE JEAN FRANCOIS
11:03 07 Aug 21
cher internaute ayant acheté un produit WATER2BUY en particulier un adoucisseur W2B800 entièrement satisfait de mon achat installation super facile,surtout ce que j 'apprécie c'est avoir retrouvé une pression maximal que je n 'avait pas avant,... super produit je recommende fortementLees meer
10:15 07 Aug 21
Produit efficace et facile à installer !
21:42 06 Aug 21
Great service start to finish.
14:57 06 Aug 21
Just purchased the W2B800 Water Softener, my diy installation is now complete it's working well. The unit is well put together and given the price comparison with others it represents excellent value.Whilst there are just the two of us in the house... we do occasionally have up to 8 or more, in addition our consumption is around half a cubic metre a day and we therefore chose the larger unit as we are not constrained by the need for it to go under the sink and our old unit (20 years old) could only cope with 1300 litres between regenerations. It will be interesting to see how the W2B800 performs over the long term but for now, at least, things auger well on that front.Lees meer
12:58 06 Aug 21
Excellent Company And Customer Service
11:18 06 Aug 21
Water softener was easy to install and works great.
10:11 03 Aug 21
12:53 31 Jul 21
I purchased my RO6 reverse osmosis filtration system around 7 years ago and it has been THE MOST important purchase of my life. I dont know how I lived without clean water this whole time.Since I have recommended the device to 5 family and... friends, all of whom have now purchased the same device and are all very happy with it.The customer service is OUTSTANDING, I cant say enough about this company. I would HIGHLY recommend them to anyone who is looking for clean water.I tested our tap water and found it to have 389ppm unknown substances in it, after using the RO filtration system that number went down to 14.Incredible.Lees meer
09:48 30 Jul 21
09:51 28 Jul 21
Great filter, reduced my TDs down from 400 to 11. Feel better already I was getting sick from the garbage tap water in Kent. Definitely recommend.
D. H. H.
10:58 27 Jul 21
The water softener system I bought is effective, easy to install and to maintenance too. I recommend it.
10:31 27 Jul 21
Would Highly recommend excellent products and service is second to none.
12:25 25 Jul 21
Order placed and received smoothly. Though have not yet installed but so far very good experience. Also bought water softner based on other people reviews.
Ilyas El Hachioui
12:43 23 Jul 21
11:24 23 Jul 21
It was a very easy install and so far so good. It’s working as it should and the water taste good!Happy with my purchase
10:14 21 Jul 21
09:40 21 Jul 21
Water softener still performing well after 14 years. Recently bought new 5 cartridge filter set. Usual fast delivery. A breeze to install - 10 minute job. Can't thank Water to Buy enough for the drinking water this system has provided. Our water... comes from a well with a high amount of manganese in the water. This takes it all out! Thanks againLees meer
17:31 20 Jul 21
Outstanding customer service. no quibble and satisfaction ensure. The product works very well too.
14:29 16 Jul 21
Great service, great product, highly recommended if you’re in the market for a household water softener. Easy to fit, easy to set up and maintain, really can’t see the value in spending up to 3x as much for the same outcome - great soft water!
08:52 14 Jul 21
Fabulous service all round.
16:30 13 Jul 21
Water filter kit includes 2 x cartridges, good quality tap, 2 x drinking water containers and all the fittings for various attachements. Best value for money on the net.
09:37 09 Jul 21
Hello, I ordered a water filter system from this company last year, this year i attempted to install it, unfortunately i needed an adaptor and asked water 2 buy to send one, unfortunately they sent the wrong part originally but eventually sent the... correct one. for their continued persistence in trying to fulfil my request i am giving them this 5* reviewLees meer
09:37 04 Jul 21
Very impressed with prices and service form Water2Buy. Purchased Water softener, Filter tap and salt crystals.
09:05 03 Jul 21
I have used soft water for more than a month now. In short, it is totally worth the money. You can feel the different especially if you have skin problem like eczema. And, I did not ever notice the noise from re-generation at night.Service from... water2buy is good. Ross did a professional fitting. Steven responded messages online promptly.Finally, I would recommend buying professional fitting service unless you are 100% sure about your DIY.Lees meer
09:52 01 Jul 21
Product arrived within a matter of days. Installation was easy, and the water quality improved within a day. As a test, I removed the limescale from my kettle, a day after the softener was installed, since then, six days later, the limescale has... not returned. Not sure why we didn't buy this sooner, it could have saved us a fortune, on limescale cleaning products.Lees meer
11:58 30 Jun 21
09:44 30 Jun 21
Great company with great products
22:51 29 Jun 21
Dispatched fast, great value would certainly recommend!!!
10:03 28 Jun 21
15:10 27 Jun 21
C’est top j’ai acheté l’adouccisseur 👍👍
14:42 25 Jun 21
Fantastic service from Water2buy and Steven, I had a problem with my softener and he was really helpful in resolving it, thank you again for the help.
09:50 25 Jun 21
Good product and was installed by a professional named Ross Lewis. He explained everything to me and was very helpful. Ross did a brilliant job.
09:10 24 Jun 21
Einfache installation, alles funktioniert zoweit ich das nach einer Woche beurteilen kan
12:41 22 Jun 21
Atfer some research I recently purchased the Water2buy Easy1 Drinking Water Filter which I fitted to my kitchen sink. The package is very well thought out and gives you everything you need to fit a filter to domestic tap. The directions are easy to... follow and anyone with a small amount of DIY experience should be able to fit. The tap is attractive and the filter lasts a year and removes the unpleasant chlorine smell/flavor we had in our town supply. We used to buy bottled water and now no longer have to.Lees meer
07:28 20 Jun 21
Order process was simple and arrived a couple of days before schedule.Already had existing plumbing, but install and set up a doddle with the video QR codes.Have been using a couple of weeks without an issue and have tested the water softness and... it’s doing a great job.Highly recommendedLees meer
09:54 16 Jun 21
Excellent service and great product, arrived promptly - Thanks very much!
17:05 02 Jun 21
Installed their RO water system into my camper! It was a very easy install and so far so good. It’s working as it should and the water taste good!
22:24 26 May 21
Bought 2 years ago. Can't believe how easy the life became! No limescale at all. Kettle and shower look like new. Would recommend!
10:44 11 May 21
I have been using Water2Buy's R500 reverse osmosis water filtration system for more then 5 years and I cannot be more satisfied with it. The filtrated water is crystal clear and downright tasteful.The customer service is simply perfect.
10:57 01 May 21
There was a hiccup when the courier asked for additional £118 import charges before releasing the goods through customs to the UK (Brexit admin hangover) but this was quickly sorted by the Water2buy team. An excellent product and much better value... than the competition.Lees meer
14:59 28 Apr 21
Absolut top!Der Wasserfilter lässt sich sehr leicht installieren.Preis/Leistung top!Absolut empfehlenswert!
02:14 23 Apr 21
Incontournable . Enchanté .Enthousiasmé . Service:***** .Hyper sérieux .Communication .Commercial . Réactivité .Suivi .Tout impeccable-irréprochable . Du GRAND Commerce quoi ! comme rarement . Mil mercis à tous ...et au commercial pour ma part .
18:50 21 Apr 21
top Service und natürlich Produkt W2B200 :)
18:42 17 Apr 21
Brought a water softener from them, really fast delivery and great customer service
09:37 16 Apr 21
great price, good service and soft water !
11:33 15 Apr 21
very pleased with my purchase and the professionalism of the company. they answered all my questions before I made the final decision of buying the softener and salt.
19:30 14 Apr 21
Tout bon Adoucisseur.Facile à installer Le système de filtration d'eau inversée fonctionne très bien
09:18 14 Apr 21
All good. Reverse water filtration system works very well.Water tastes so much better
11:51 11 Apr 21
10:38 11 Apr 21
I bought a water2buy Easy1 drinking water system it easy to install, set and it works perfectly. High recommend this store.
12:50 08 Apr 21
El producto es una maravilla!Funciona súper bien y el agua está riquísima.Además ahorraremos en agua y no contaminamos el planeta con el plástico del agua embotellada! Maravilloso!
Laura Zapata Osés
13:57 25 Mar 21
Nos llegó súper rápido, la instalación muy bien y es tan cómodo que estamos encantados!!!
13:34 22 Mar 21
Muy fácil de instalar y funciona de maravilla! Estamos encantados
15:02 19 Mar 21
The customer service has been fantastic, I hadn't been able to complete the installation, but they will send the replacement piece for the faulty part and I hope that works now.
12:11 16 Mar 21
Easy to choose , easy to use! can't fault thus far and good value for money
13:39 15 Mar 21
Absolutely brilliant service as usual. Highly recommended.
13:00 15 Mar 21
The Easy 1 Filter is such a brilliant product. We have just moved house and had to give up our fridge freezer that had an inbuilt water filter, so this filter with tap has been amazing. We installed it ourselves and it was super easy to do, took us... around 30 minutes! The filtered water is lovely and you get an extra filter in the package. It's really simple to install and use, if I can do it, anyone can! I thoroughly recommend the Easy 1 Filter.Lees meer
09:36 15 Mar 21
Produit facile à installer , prend peu de place .Grâce aux tests fournis on a pu voir de suite l’efficacité de cette installation sur la qualité de notre eau
15:06 08 Mar 21
This is the 2nd water softener we have purchased from Water2buy (we moved house) as always fantastic service we wouldn't buy from any one else. If you have any questions they will call you and run through everything with you couldn't be any better.
10:13 04 Mar 21
Great Product.. great service by the company
09:16 04 Mar 21
Grande simplicité d’installation, et un réel changement quant au goût de l’eau . Jusqu’ici nous ne pouvions boire l’eau du robinet ( douleurs abdominales) mais grâce au filtre water2buy il n’y a plus aucun soucis
15:01 03 Mar 21
We installed our Easy 1 Filter ourselves and were so surprised that the process was so easy! The filter works a treat and the water tastes cleaner. You also get an extra filter with this package - a steal for the price. If you're daunted at the... prospect of installing this filter ourself, don't be! The instructions are clear and the process is simple! Totally doable!Lees meer
07:25 03 Mar 21
Produits simple a mettre en œuvre et efficace, je recommande !
13:22 02 Mar 21
Outstanding product and even better customer service! Purchased a W2B200 water softener for home use via Amazon. Item arrived in pristine condition. Took a couple of times going through the directions and watching a few YouTube videos to fully grasp... the install/programming process. After that, installation was stupid easy!! Unit works great on very hard water. I am near Chicago (USA) so imagine my shock to get a phone call from Ireland to see if I was satisfied!!! Hands down the best customer service I have enjoyed in a very long time.WELL DONE TEAM WATER2BUY!!!Lees meer
12:33 02 Mar 21
Hervorragendeer Preis und sehr einfach zu installieren. Einfach Top !!!
Jose Juan Fernandez
11:35 02 Mar 21
FACIL INSTALACION Y CONTENTO CON EL RESULTADO
11:44 26 Feb 21
Rapide et efficace. Cet appareil est reconnu pour ses qualités sur tous les blogs. Très satisfait de mon achat. Je recommande.
09:19 25 Feb 21
17:05 24 Feb 21
easy to install, no problems at all. works fine.
00:17 23 Feb 21
Achat de l'adoucisseur W2B800,Tres Bon rapport Qualité/Prix, facile a installer.Service Client joignable et efficaceJe recommande cette marque
09:10 22 Feb 21
bon rapport qualité prix. installation assez simple.
17:28 19 Feb 21
Excellent service and delivery. Any problems I had were dealt with most efficiently by Steven. I had to contact him several times. Nothing was a problem for him. I can highly recommend Water2buy.
10:42 18 Feb 21
Had a few delivery issues but resolved quickly by steven at water2buy,great customer service considering we are in the middle of a pandemic.I would highly reccomend buying direct from waert2buy
08:45 18 Feb 21
18:13 15 Feb 21
Excellent rapport qualité/prix. Tout les renseignements sont disponibles sur smartphone (application), documentation, YouTube, site Water2buy, ... , pour une installation facile! Utilisation simple, je recommande !!!
13:19 11 Feb 21
Great water softener at a very competitive price. I had an issue with the first delivery however, this was resolved very quickly and easily by Steven the customer service manager. So simple to install. Took me less than half an hour all in.
12:28 11 Feb 21
Item arrived very promptly. Plumber was in touch about fitting within a day of the softener's arrival. A small issue was dealt with swiftly and efficiently by the office. So far, so good. Thank you Water2Buy.
15:02 10 Feb 21
L'adoucisseur fonctionne bien: l'eau est adoucie et la vanne m'a permis d'obtenir facilement la dureté voulue.Néanmoins, 2 points d'attention:- J'ai une petite fuite au niveau de l'adoucisseur, j'attends une réponse du SAV pour obtenir une... nouvelle pièce- L''eau a un goût de plastique, je suppose que c'est normal vu que l'appareil est neuf. j'espère que ce goût partira. A surveiller.Lees meer
19:48 09 Feb 21
I had some issues at the start with the delivery of the water softener.I order the water softener two weeks later, still nothing. I got talking to the customer service team, Which told me that there is a delay due to Brexit, Then nothing after that... until I call again, and they said to me there was nothing they could do with the delayI said I give them one last chanceI got talking to a different guy this time call Stevenwho said he would look into this for me. After 1 hour, I got a call back from him. I was shocked because the service I receive before this was nothing like thishe apologizes for the delay and promises me I would get my water softener in 3 working days. The next day I got my water softener delivery to me I could not believe itThree days later, he calls me back again to follow upI read many reviews on the water softener before I purchase itand time and time again, I have seen if a customer had an issue, Steven name was popping up every time to say what a great job he didand all I can tell if you have a problem with water2buy, ask to speak to Steven; your problem will be no moreLees meer
18:54 08 Feb 21
I bought both the water softener and reverse osmosis from Water2buy. So no more limescale and we use water from the tap to drink perfectly fine. I have recommended to family and friends.
15:06 04 Feb 21
Die Installation war, mit Hilfe eines Fachmanns, gut möglich und die Einstellung war auch easy. Ich würde das Gerät auf jeden Fall weiter empfehlen.
14:48 01 Feb 21
11:02 31 Jan 21
15:58 30 Jan 21
22:29 28 Jan 21
16:59 28 Jan 21
installation et réglage facile.
17:35 27 Jan 21
After a few irritations everything was resolved to my satisfaction.
10:20 27 Jan 21
It was easy to install as a replacement. The only problem i had was getting used to the controls but it did not take long to work it out. The £50 credit to spend on salt or other things is a nice touch.
10:18 27 Jan 21
Un acquisto assolutamente centrato, macchina efficiente e facile da usare, risultati impeccabili nella riduzione della durezza dell'acqua, a tutto vantaggio dell'impianto idrico di casa. Consigliatissimo..
09:25 27 Jan 21
23:17 26 Jan 21
I bought W2B200 water softener system last year from water2buy. I appointed a plumber to install the system as I am pretty useless at DIY, but he mentioned it was straight forward to install. The videos for troubleshooting are exceptionally... helpful.The plumber did not not turn the valves on (by mistake), hence the system was not working. I got in touch with water2buy technical team,zdenek helped me with getting my system up and running within no time. On request I was sent extra water testing strips. I highly recommend this water softener system and the company for its excellent customer service.Lees meer
10:56 25 Jan 21
00:35 22 Jan 21
Easy installation, works perfect, good value for money
20:11 17 Jan 21
Je viens tous juste de l'installé facilement à voir dans le temps.
15:47 13 Jan 21
The original purchase of an Aquasoft water softener from Water2buy was perfect - fast free delivery, great installation instructions and it has made an amazing difference to the softness of the water. Pure luxury!Fast forward 6+years and I needed... to ask for help with a problem. Brilliant service under the 7 years warranty, lots of telephone support with video links then a replacement head despatched by Fed ex which returned the unit to as new performance.Five Stars plusLees meer
10:13 12 Jan 21
super produitje le conseille a tousfaciliter de réglage et très bon résultat
So far so good. Had a quick delivery and found the support very good.
17:09 06 Dec 20
W2B200 water softenerIt was relatively easy to install, fitted well in boiler cupboard. We have very hard water and the difference is amazing. No more soap scum in bath water just lots of lovely bubbles. I would recommend.
Donal O Liathain
09:47 03 Dec 20
Great advise from the lads at Water2buy Ireland. Dealt with my questions quickly and gave great guidance. Definitely would recommend the company.
08:43 03 Dec 20
Fitted water2buy water filter kit easy to fit and easy to replace filtersWould definitely recommend this company.
08:30 03 Dec 20
Good to deal with fast well packed parcel quickly delivered
22:05 02 Dec 20
Great product (water softner) in affordable price and great after sale services.
21:09 02 Dec 20
Produit parfait, et service client au top !!!!!
20:37 02 Dec 20
Great product and customer service. I have been a customer since 2016 and have been happy ever since.
19:59 02 Dec 20
These are by far the best water softeners on the market.
18:21 02 Dec 20
The softener seems to work well.
17:58 02 Dec 20
Ottimi prodotti, prodotti all'altezza dei migliori sul mercato. Miglior rapporto qualità prezzo, ho comprato un addolcitore volumetrico da 6 persone più di 4 anni fa, installato da solo facilmente, ottima assistenza da remoto, mai un problema.... Suprconsigliato.Lees meer
17:30 02 Dec 20
Great product, fast delivery
17:04 02 Dec 20
Excellent service from ordering and ringing to get advice through to delivery. Great service.
16:17 02 Dec 20
Very good service, I've had their reverse osmosis water filtration system for the last 5 years and it does it's says and takes all the impurities, but you have to add back in MINERALWe'll worth the investment 💘
14:54 02 Dec 20
Great Site, really easy to order free water saving devices from the website. I recommend it to anyone who wants to save money and precious natural resources. Go on do it today
14:43 02 Dec 20
Water2Buy provided excellent direction on the appropriate water treatment system for my house, no more hard water issues with all my water using equipment. Thoroughly recommended.
10:22 30 Nov 20
High quality products. I have used them for 8 years
09:11 30 Nov 20
Great customer service, very helpful when my water tank would not work, called me back with instructions on how to repair and stayed on the line until it worked
16:22 29 Nov 20
Salve ho acquistato questo addolcitore dopo svariate ricerche su altri siti, e svariati svariati modelli e prezzi, ma chi più chi meno la sostanza non cambia, a parità di altri è ben illustrato con app e da internet sia per il montaggio e... configurazione della centralina il mio modello e l'800 per 10 persone ed anche se siamo in 4 con lo stesso prezzo del 4 ho preso questo, lo spazio non mi manca c'è solo da perdere un po' di tempo per mettere appunto il dosaggio del sale che richiede svariati tentativi, in sostanza sono soddisfatto dell'acquisto. una pecca la do nell'imballo perche' la copertura della centralina in plastica come tante recensioni è arrivata con una crepa(grazie ai trasportatori troppo attenti) l'involucro di cartone deve essere più robustoLees meer
10:12 29 Nov 20
Exelent products and customer care! I have a water softener since two years and it still works as the first day!
12:43 28 Nov 20
Having been pestered by Harveys multiple times to have the water softner replaced, I wanted to look at alternates to the ones that work on salt slabs and at a price I consider reasonable. Water2Buy although Irish had the best review rating and I... decided to take the plunge. A year later I am happy to annonce that its working like new with great water pressure, trouble free working and a bag of salt lasting about a month. Went for the W2B800 for a small family to keep the maintance low. Even the postage and communication was great and if you are good at DIY, you could install it yourself. One of the best purchases I ever made.Lees meer
06:59 28 Nov 20
Neben der super schnellen Lieferung war die Anlage sehr leicht zu installieren. Leider keine direkte App Verbindung zum Gerät sondern nur eine Website um die Einstellungen berechnen zu lassen. Bin mit der Qualität zufrieden und mit dem Ergebnis der... Wasserqualität ebenfallsLees meer
18:02 27 Nov 20
I have been using water2buy watersoftner for over 2 years now. It is great product. Low maintenance and easy to operate with great results. Couldnt be happier with the product. Thanks
17:37 27 Nov 20
A brilliant product with first class service. I did a lot of research to find the best softener out there. I sm happy with this product and my taps stay lovely and clean now. Installer was very efficient also. Recommends.
17:32 27 Nov 20
These guys are brilliant with superb service and after sales.
16:14 27 Nov 20
Fantastic customer service, I've had Water2buy products for 4 years now and never had any issues. Good quality products. Always recommending them to others.
15:42 27 Nov 20
Excellent company, I have been ordering for quite some years, and they are extremely professional. Had to replace the water tank and no blocking points were raised.
15:23 27 Nov 20
I wanted to buy a new water softner for my new unvented system. I checked out few market leaders and decided to buy Water2buy. It's an excellent product, very good value for money and top customer services. I am very pleased with my purchase.
15:13 27 Nov 20
15:07 27 Nov 20
15:04 27 Nov 20
I bought a water softener and I am very happy with it
14:57 27 Nov 20
WB200 installed in August 2019 by Water2Buy's North London service. Fitting took around 30 minutes, and the plumber also set up the recharge setting to fortnightly. Since then I have adjusted the recharge interval to every 1,400L usage. No limescale... since then. Working without any problems, and straightforward to service myself.Lees meer
14:56 27 Nov 20
Working amazingly well for last 3 years, easy to use as accepts variety of salt
14:56 27 Nov 20
Helps reduce limescale = soft water
srinivas R V
14:55 27 Nov 20
Have been using Water2buy Water Softener for over a year now and I can see the difference. Less to no limescale.Gives peace of mind from scrubbing
14:52 27 Nov 20
I have bought my water filter since 2017, I love it. It has saved so much of my money . No more buying bottles of water.
19:15 19 Oct 20
Bin begeistert, für so wenig Geld ein Gerät das seit 1 Jahr tadellos seinen Dienst tut.
15:36 15 Oct 20
Der Wasserenthärter ist spitze. Super weiches Wasser ,wir sind begeistert.
14:23 15 Oct 20
Top Wasserenthärter , sehr zufrieden!
06:03 14 Sep 20
Perfektní volba, zařízení funguje bez problému a konečně nemusíme řešit problémy s tvrdou vodou, měnit topná tělíska atd. Doporučuji.
14:43 11 Sep 20
Užasná koupě. Určitě doporučuji.
14:38 11 Sep 20
Mám doma změkčovač vody od Water2buy. Nemůžeme si ho vynachválit. Takovou příjemnou změnu jsme fakt nečekali.
14:33 11 Sep 20
Skvělé vřele doporučuji. Reverzní osmóza odvádí skvělou práci už 5 let.
22:15 07 Sep 20
04:56 07 Sep 20
Tolle Beziehung und toller Preis. Einfache Installation und Ausstattung funktionieren reibungslos. Ich empfehle
11:09 03 Sep 20
Dlouho jsem hledal komplexní řešení pro změkčení a úpravu vody, až jsem od kamaráda dostal doporučení na Water2buy. Výrobky jsou nejen v bezkonkurenční cenové hladině, ale i kvalitě a to co je k nezaplacení je poradenství při koupi a servisní rady... od techniků! Vědí co dělají a já jsem již více než rok naprosto spokojeným zákazníkem! Určitě doporučuji, jelikož mají řešení pro každého, i pro Vás a ro za cenu co Vás nesloží!Lees meer
08:11 02 Sep 20
Ich bin der Funktion des Geräts bis jetzt sehr zufrieden. Die Installation war überschaubar und die Einstellungen mit der BNT Bedienungsanleitung auch machbar. Die Installation des Montageblock musste ein Installateur machen (Pressmuffen und... Kunststoffleitungen) der Rest war relativ einfach. Der Salzverbrauch war bisher 2 Säcke auf 3 Monate bei einem 4 Personenhaushalt. Alle sind begeistert vom weichem Wasser , vorher 21 dh jetzt 7 dh.Folgende Punkte sind dennoch Verbesserungsbedürftig:- Verpackung ; Packet war beschädigt wie bei vielen Anderen (Grund billige Verpackung) besseres Material und ein Kantenschutz wären gut . Die Diskussion mit dem Packet dienst müsste nicht sein , nach schauen ob die Ware beschädigt ist, ist auf jeden Fall anzuraten (grüne Abdeckhaube defekt ?).- Eine Aussagekräftige Bedienungsanleitung wäre sinnvoll , andere Könnens auch (BNT)- Kunststoffverschraubungen am Steuerventil , da wir am falschem Ende gespart.- DVGW Zertifizierung wäre nicht schlecht , der Installateur sagt er darf die Anlage nicht anschließen.Lees meer
10:15 21 Aug 20
Tolles Gerät zum kleinen Preis. Macht was es soll. Salzverbrauch ist unterhalb dessen, was ich selbst vermutet habe. Bis jetzt (6 Wochen), habe ich erst einen halben 25 kg sack verbraucht. Einstellung des Härtegrades macht sich am besten mit einem... Gesamthärte Messbesteck, was es hier bei amazon für ca. 10 Euro gibt. Beim Water2buy Anschlußset mit Gewebeschlauch würde ich persönlich abraten und lieber im deutschen Fachhandel die Gewebeschläuche kaufen. Die Anlage selbst kann wirklich durch Nichthandwerker installierrt werden, allerdings Grundkenntnisse vom Sanitär müssen vorhanden sein.Lees meer
I bought a self- install reverse osmosis kit from this company. It was very well priced. The unit itself is very well made also. Installing the filter takes a bit of time but the instructions are clear and you have a few different options to connect... to the water feed. The beauty of this system is that you don't have to pay huge amounts of money every year for an engineer to come and service the filter. You do it yourself! I am very happy with the whole process of dealing with this company. 5 stars from meLees meer
Dopo un anno posso dirlo: bevo più acqua. Ho dimenticato il carico di bottiglie di plastica dal supermercato e per la quantità di acqua utilizzata in questo anno credo che il costo, comunque davvero irrisorio, sia stato già ampiamente ripagato. Non... sono riuscito a trovare punti negativi. Installazione semplice e, all’occorrenza, guidata. Anche se è solo in inglese il processo si capisce senza grossi problemi anche per chi, come me, non è certamente un idraulico. Consiglio davvero.Lees meer
We’ve had our water softener fitted around a week ago, and it’s already made an improvement in skin and hair for our whole family. It was very easy to install by our plumber. 7 year warranty is a bonus too!
I bought my water softener and reverse osmosis system back in 2012 and the softener has only let me down twice in that time. 1st time was a flow meter failure (not a fault of the component but due to lime build up on part) and the 2nd time was a... regulator breakage (due to age). Each time I was able to get help from the team who were very helpful and were able to supply the replacement part to repair my system.Lees meer
I got my reverse osmosis filter from water2buy good few years ago. Had to get help to install it at first as I'm not a plumber, but ever since then, I'm changing the filters all by myself and enjoy the pure water from the tab. We use it to cook and... drink and my kettle has no limescale at all! Once had a problem with pressure, but Steven resolved the issue immediately and helped me all the way! Cannot recommend them highly enough!Lees meer
Great products! Great service and customer care (Thank you Steven)! Do not get turned off by the chatbot, just reach out to customer care if you have any issue by opening a case and they will sort everything out for you.
I purchased my RO6 reverse osmosis filtration system around 7 years ago and it has been THE MOST important purchase of my life. I dont know how I lived without clean water this whole time.
Since I have recommended the device to 5 family and... friends, all of whom have now purchased the same device and are all very happy with it. The customer service is OUTSTANDING, I cant say enough about this company. I would HIGHLY recommend them to anyone who is looking for clean water.
I tested our tap water and found it to have 389ppm unknown substances in it, after using the RO filtration system that number went down to 14.Lees meer
If only all companies were as good as this one. The after sales service is excellent, it’s just like old companies should be. When I bought my water softener I also purchased a pair of flexible connection hoses. I subsequently found I didn’t need... them and emailed the company to see if they’ll accept a return for a refund. To my surprise they told me that it was an economical for them to collect the hoses, I could keep them and they would refund me anyway. Zdenek, person who dealt with this for me couldn’t have been more helpful, he kept me informed throughout. It’s always good that a company will stand by you if you have a problem and with this in mind I will no hesitate to recommend Water2buy.Lees meer
unser Water2buy Gerät ist seit 2 Monaten im Einsatz und funktioniert einwandfrei. Die Installation war einfach, da ein vorheriges Gerät ausgetauscht wurde (war schon 20 Jahre alt), musste nicht viel umgebaut werden.
was mit gefehlt hat, war... eine Anweisung wie man die Urlaubsschaltung aktiviert, der Service hat mich dann kurzfristig kontaktiert und das Problem war gelöst.
Außerdem findet man im Internet eine ausführliche BA vom Hersteller der Steuereinheit.Lees meer
The free delivery to Spain was super-fast. The packet arrived in perfect condition. The initial instructions are quite simple and adequate. I had a couple of doubts on the set-up which were dealt with immediately by W2B. Installation was very simple... and and the resulting change in water quality almost unbelievable. Within 24 hours the Test strips had gone from 4 bars maximum calcium to 4 bars of low calcium. I am talking about model 400. My only criticism of water2buy is that they should give more information on maintenance e.g. when do we have to clean/change the resin ? I've seen something about this on you-tube so I hope to find out before it becomes necessary. For the moment I am a very satisfied customer.Lees meer
Recently bought a water softener from them which needed reconfiguring. Zdenek was brilliant in talking me through the steps, very professional, patient and helpful. He also emailed me full instructions about manual configuration etc. Very... impressed with the customer service and the quality of the softener. Thank you. Highly recommend them. 5*Lees meer
We've had our machine for around a year now and the difference its made is quite amazing. Taps used to be covered in heay limescale - shower heads were frequently blocked. This has been possibly one of the best investments we've ever made. Well done... W2BLees meer
Value for money and good customer service. I used the pro installation which was very good. Ross was the plumber who came to fit the water softener. He was very professional and experienced. I would recommend Water2buy for... sure👍👍👍👍Lees meer
Very cheap compared to the competition yet still very good service. Was offered free installation as I spoke to them directly through their website. Original plumber couldn't make the appointment so they organised another from out of catchment 2... hours away after some 'encouragement'. Poor guy had a very small space to work with but got it done, and drove himself to nearby store to get any parts. Small leak after he left but he drove back about 20 mins to sort it. still running ok after a year. smell coming from salt blocks since i deep cleaned and cleaned the resin but am waiting for a call back to talk it through. Recommended to friends and family especially if in a new build so your new pipes can stay like new.Lees meer
Got it installed by a plumber. Very tricky and difficult installation as the apparatus was installed in a different location. 4+ hours spent by an engineer. He was very patient and made sure that he does everything right first time. Extremy... pleased.
Coming to water2buy system, I am now using it for sometime and it works like a treat. no hassle, no issues and cheap to run and does it job regularly. Highly recommendedLees meer
Super easy install; I had a plumber fit mine bit having watched him do it, next time I'd fit it myself. Works instantly; the effects were felt instantly and within 48 hours our tank had pushed out all the untreated water and refilled with lovely... softened water. Soft silky shower water and the glass screen doors look less cloudy already. A good clean should get them looking like new and lasting longer than ever before.
Highly recommended. I've been raving about this product so much 2 of my neighbours are now looking to order one too.Lees meer
This has unexpectedly changed our life in terms of water quality. We are amazed to see the changes and everything is just shining so well. Special thanks to Steven for all support throughout the process. Thank you guys and Ross did a great job... installing it. CheersLees meer
Very satisfied with the technical support : after several emails I got the system working fine The technical department sent me diagrams and all I needed to fully understand the electrical functionning of the pumped RO
I had my W2B 200 for about 5 years and it had given soft water without any problems. I then suffered a power surge that fried the control board. I contacted the company and was expecting to hear that it was outside the warranty so they couldn't... help. Instead they sent me a new control board and when this didn't fix the problem they sent a complete new Control Head. I have never dealt with a more customer friendly and knowledgeable team. They go above and beyond for there customers and I have recommended them to all of my friends. I wont hesitate to get a new softener from them when my old one finally gives up working.Lees meer
I have had my W2B500 for a while now. Before we installed we had massive problems with timescale damaging machines, taps and showers. since we have had no issues and water quality is great. I have had a couple of queries which the support team... have been brilliant to answer even calling me directly to make sure I understand. Great company, great product and great teamLees meer
The equipment is good and the aftercare service is absolutely excellent. Had to contact them a couple of times over the 6 years I've had my AS200 softener; they couldn't have been more helpful. Would recommend these guys to anyone.
exceptional customer service at all stages, had a small leak from one of the cannisters, new o ring set sent by courier, follow up email to ensure everything was ok, exceeded expectations, fast delivery of the RO 500 system, originally then... replacement filter sent out overnightLees meer
Two great products - W2B200 Water Softener and Reverse Osmosis Nonpumped RO500 I've got: - W2B200 Water Softener - Reverse Osmosis Nonpumped RO500
They both work excellently - very good value for money!
I've had to ask for... help on the online chat a couple of times - always received very good advice
If I were to suggest any improvements: - I'm not a fan of the screw-in-junction (would be good if the Reverse Osmosis unit came with a proper t-piece - These two units complement each other - the reverse osmosis unit for drinking water, the water softener for everything else - would be good to see them sold as a bundle
I'd like: - It would be good to see both units enhanced to have smart home capability so that you can monitor performance / control schedules / monitor filter and salt levels "live"Lees meer
Vraiment très satisfait ! J'ai acheté un W2B200 sur Amazon. Après avoir vu les différents commentaires, j'ai voulu tenter ma chance et je ne suis vraiment pas déçu. Tout ce qui est dit est vrai. J'avais une eau très dure mais c'était avant.... je... dois encore maitriser certains réglages notamment pour le petit gout salé qu'a l'eau. Ce n'est pas désagréable mais peut gêner un peu. A priori l'installation d'un filtre à cartouche en sortie d'adoucisseur peut régler ce problème.
Pour résumer.... ALLEZ Y LES YEUX FERMES !! Installation rapide et produit TRES EFFICACE.Lees meer
we have had a reverse osmosis filter system for several years and it has been very reliable. A small part broke recently and following a quick telephone call a new replacement part has been sent to me. Fantastic customer service. the way it should... be. Thank you Steven and the Water2buy team.Lees meer
Excellent customer service. Got myself into a bit of a pickle with some parts that went wrong, 'phoned Steve at water2buy who couldn't have been more helpful. The problem has been solved. Would really recommend this company
I live in a very hard water area and have a reverse osmosis system and after being let down very badly several years ago by I different provider I found Water2buy on line. I spoke with Steven who was extremely helpful. I haven't looked back since.... The service w2b provides is second to none and I would recommend them to everyone.Lees meer
Prodotto eccezionale, qualità prezzo ottima. Dopo circa 3 anni che lo possiedo mi si è rotto il coperchio, li contatto per riacquistare solo quello e me lo hanno spedito gratis. Se dovessi ricomprarle mi rivolgerei sempre a water2buy.
I've been a customer of water2buy since 2011 and I'm extremely happy with the system. Over the years the Customer service has been exceptional. Recently we replaced cartridges and needed advice on updating our water system, they couldn't have been... more helpful. I would recommend water2buy to anyone interested in installing a water filtration system.Lees meer
w2b 500 this is a brilliant water softener & i had a small problem which was nothing major sorted by Steve many emails & he phoned me very promptly i would highly recommend product & service second to none i had autotrol & tap works they do not even... come close to water2buy thanks again Steve highly recommend 5 stars all the way AliLees meer