Returning your item is free
With FREE delivery and FREE returns there’s no risk with water2buy!
We like to make things easy at water2buy so we’ve a very easy returns system.
We offer you a FREE return for any reason up to 30 days from your purchase date.
If you don’t want the item, it’s the wrong size or it’s not what you were looking for, then simply send us a message and ask for a return.
Please let us know the reason for your return as it really helps us out.
If you wish to return your item simply send us a message, please include your order number from the ‘invoice sheet’ in the box.
Please package up the item in it’s original packaging and include the ‘return slip’ you received on the bottom of your invoice.
We’ll arrange for a courier to collect the item from you at your specified location (home or office), collections are between 10am-4pm Monday to Friday.
Returns after 30 days.
Your warranty covers your return costs if there is a defect with your product. Please see the full warranty details for further details.
At this time we don’t offer free returns after 30days where the item is not defective.