Power Head Parts
B28 W2B65 Back Cover
B25 Motor Mounting Plate
B24 Motor Pin
B23 Screw-ST3.5X13 (Hexagon with Washer)
B22 Piston Stem Holder
B21 Screw-ST2.9X13 (Large Wafer)
B19 Screw-ST4.2X12 (Large Wafer)
B18 Screw-ST4.2X12 (Large Wafer)
B17 Brine Gear
B16 Main Gear
B15 W2B165 Drive Gear
B14 Idler Gear
B13 Spring Idler
B12 Spring Retainer
B10 Spring Detent
B9 W2B65 Housing
B8 Screw-ST2.9X10(CSK )
B7 Magnet Holder
B4 W2B165 PCB Board
B3 W2B165 Front Cover
B2 W2B65 Knob
B1 W2B65 Knob Label
Connection hoses are needed, we recommend steel braided flexible hoses. You’ll need 2 hoses one in and one out. The first hose connects your mains hard water supply to your water softener. The second returns soft water from your water softener to your water system. Buy the same size hoses as your pipes.E.g. If you have 3/4 in pipes, then buy 3/4 hoses and connect them to 3/4 water softener connection fittings.
Water Softener Connection Fittings. The fittings on a water2buy softener are inexpensive and interchangeable. So you can buy different size fittings if you need to. This makes Water2Buy water softeners compatible with all plumbing. Water2Buy water softeners come with 1 set of fittings included, check the listing for the size included.
You will need a waste pipe, the water softener flushes brine out of the waste pipe during its Regeneration.
Over flow pipe, Overflow pipes allow water to overflow to a safe location in case of a malfunction.
By-pass valve. Your local plumbing code may require you to install a by-pass valve before your water softener. A by-pass valve allows you to by-pass the water softener in the event of a problem. Water2Buy Models (W2B180, W2B200, W2B500, W2B780, W2B800) come with a free by-pass valve pre fitted so there is no need to purchase an extra valve or mounting block
Salt. Your water softener consumes Water2Buy Crystal salt. You can buy or subscribe to Water2buy salt.
Combi-boilers and pressure: Water softeners so not have an effect on water pressure so they can be installed with a combi-boiler.
Noise: Water softeners don’t make any noise while in normal softening mode, during regeneration they make a noise similar to a dish washer.
Regeneration is the cleaning process where salt is used to wash the resin in your water softener. The resin is the part that actually removes limescale. After regeneration, a water softener can produce its full capacity of soft water without needing to regenerate again. Regeneration is often called backwash. A backwash takes about 30 minutes and usually performs when the water is not in use.
‘Timer’ or ‘Meter’ refers to the regeneration type. A Timer water softener regenerates every few days regardless of water usage. So a timer will always regenerate and use salt even if it’s capable of producing more soft water. This means a timer uses more salt and water than a meter. A Meter Softeners measures your water usage and counts down the soft water capacity it has left. It only performs a regeneration when there is no softening capacity left, making it more efficient.
Delivery is free when you spend over 50 €$£ otherwise it’s only 10 €$£ in UK,EU & USA If you want to return the item we’ll take it back for free and refund you immediately.
Deliveries are by courier and usually dispatched the same day.
We send you a notification and tracking number once your order dispatches.
If you want Water2buy to install your product, you can purchase an a water2buy Pro install.
easyBot is a 24hr live chat available in the app or website, easy bot can track your delivery, get you an invoice or and help solve problems with your product.
Customer service agents are available office hours on the phone and email.
The standard warranty is 1 year with the product.
Extended warranties are free when registered in the app.
Water softeners have extended warranties of 7 years and Reverse Osmosis systems 5 years
Customers receive €50 credit in their account after registering their warranty.
simple install and works great ,,
also ordered salt delivered really quick and good price.read more
How can you take the service charge without fulfilling the service?
I am using... Harvey now, I am enjoying their soft water just in 3 days!read more
Update: (12-11-2022) on weds i rang again and this time was finally given an install day of coming saturday. The installer called me to confirm saturday 0830-0900. Come saturday no show from the installer guy and not responding to my messages. Again awful service.read more
I’ve used there chat box system which always says someone will get back to me in 24 hours and they... never do.
I’ve emailed numerous times with no response and can’t get through to anyone on the phone lines.
Avoid this company, appalling customer serviceread more
Dog var der lidt problemer med deres mail service så jeg først fik besked om af pakken var sendt efter jeg modtog den.
Men leveringen var hurtig og der kom en mail der beklaget mail situationen og... den kom inden jeg opdaget det.
Vh Jesper.read more
Goede beschrijving en installatie instructies.
Beschikbaarheid van accesoires en onderdelen.
Consegna puntuali e veloce
Un suivi proactif des installations, en ce compris celles réalisées par le client lui même.
Relance efficace des tickets ouverts en cas d'incident.
Interlocuteurs qui s'adapte à votre... niveau de connaissance.
Service après-vente d'une rare efficacité dans son suivi.read more
L’acqua prodotta è molto buona. Il montaggio è estremamente semplice e la scatola incluse tutto.
Il costo dei filtri in sostituzione è contenuto.
Gli impianti sono... tutti funzionanti correttamente.
Ovviamente ogni acquisto fatto era più aggiornato dei precedenti ad indicare che lavorano per migliorareread more
L’installazione è stata abbastanza semplice, come la configurazione grazie all’app dedicata. Addio calcare… lo consiglio certamente.
The systems are brilliant, the water comes out clear and taste free, and is easier to drink than any other water I have tried. With a cheap electronic tester, I found that the RO water had less particulates than mountain spring water (from Facha, Viana do Castelo) and less than distilled water from the supermarket. Consequently I also use it in my solar power battery bank without hesitation.
I needed some spare parts recently, they were sent FOC and with free delivery from Ireland (not UK after Brexit). The customer service has been faultless (thanks Steve).read more