Water2Buy W2B200 Water Softener | Efficient Digital Meter Softener for 1-4 People | 100% Limescale Removed

(213 customer reviews)

£399.00(Inc Vat)

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SKU: AS200a Categories: ,

The W2B200 provides complete limescale-free water for a family of 1 – 4 and can generate approximately 1,250 litres of filtered soft water every day. It is engineered for both city and well water. This softener is equipped with an efficient digital meter control so it consumes less salt and water.

The size is 220 X 525 X 650 mm and is suitable for installation in a garage, basement or kitchen cupboard. It connects to your mains water supply and softens water in the entire home. Do allow space for hoses when planning your install. A power source is required, however only a tiny amount of power is consumed annually (Approx 20 euro/pounds).

Built to last, high strength corrosion resistant fiberglass, polyethylene tank, adjustable water hardness, and prefilled premium-grade ionX resin. The pre-fitted bypass valve will maintain optimal water pressure throughout your home. Use the free Water2Buy easyConnect app for easy setup.

Automatic self cleaning: The water softener quietly takes care of itself performing a regeneration cycle automatically when needed. This Meter Softener measures your water usage and only regenerates when necessary, making it more efficient. It regenerates at 3am when the water supply is not in use, so there is no impact on normal water usage. Approximately 37 litres of water is used during a regeneration.

What’s in the box: Water softener, Manual, UK power supply, EU power supply, 3/4inch (22mm) HIGH FLOW connection fittings, bypass valve (pre fitted), bypass lever, silicone

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Water Hardness in Europe

Choosing a Water Softener Made Easy

Start with the number of people it needs to provide soft water for.

We’ve divided our range up by the number of people it will comfortably produce soft water for.

Next, decide where you can fit it in your home. A Water Softener is usually installed where the mains water supply enters the building. That’s usually under the kitchen sink or in the basement. Find out where your water enters your home and measure the space available.

Using this information, you should be left with a shortlist of suitable water softeners, pick the one that suits your budget!

As a rule of thumb, buy the biggest one you can fit and afford, it will have the best lifetime value.

Green V Blue

Blue water softeners are the Pre-2020 range, they are still effective and budget friendly. The green range are our modern more advanced models and come with Smart APP support.

Start here…

Water2Buy W2B200 Water Softener | Efficient Digital Meter Softener for 1-4 People | 100% Limescale Removed

Water2Buy W2B110 Water Softener | Timer Control Softener for 1-4 People | 100% Limescale Removed

Water2Buy W2B500 Water Softener | Efficient Digital Meter Softener for 1-7 People | 100% Limescale Removed

Water2Buy W2B800 Water Softener | Efficient Digital Meter Softener for 1-10 People | 100% Limescale Removed
Number of People 1 - 4 1 - 4 1 - 7 1 - 10
Install Location Kitchen Cupboard, Garage, Basement Kitchen Cupboard, Garage, Basement Garage, Basement Garage, Basement
Litres of soft water generated 1250 1250 1417 3680
Dimensions (mm) W220 X D525 X H650 W220 X D425 X H650 W303 X D570 X H700 W225 X D500 X H1100
Regeneration Type Meter Timer Meter Meter
Mobile App
Fitting Size 3/4 Inch High Flow 3/4 Inch High Flow 3/4 Inch High Flow 1 Inch Mega Flow

Installing a Water Softener Made Easy

Here's the most frequently asked questions when buying a water softener

    • What is Regeneration? Regeneration is the cleaning process where salt is used to wash the resin in your water softener. The resin is the part that actually removes limescale. After regeneration, a water softener can produce its full capacity of soft water without needing to regenerate again. Regeneration is often called backwash. A backwash takes about 30 minutes and usually performs when the water is not in use.
    • What’s The difference between a timer and a meter water softener? ‘Timer’ or ‘Meter’ refers to the regeneration type. A Timer water softener regenerates every few days regardless of water usage. So a timer will always regenerate and use salt even if it’s capable of producing more soft water. This means a timer uses more salt and water than a meter. A Meter Softeners measures your water usage and counts down the soft water capacity it has left. It only performs a regeneration when there is no softening capacity left, making it more efficient.
    • Are their other parts or items required for water softener install? Water2Buy do not include additional items for water softener install as plumbing sizes vary, and you may be able to re-use your existing connections if replacing an old water softener. Here is a list of parts that any standard water softener install will require.
    1. Connection hoses, we recommend steel braided flexible hoses. You’ll need 2 hoses one in and one out.The first hose connects your mains hard water supply to your water softener. The second returns soft water from your water softener to your water system. Buy the same size hoses as your pipes.E.g. If you have 3/4 in pipes, then buy 3/4 hoses and connect them to 3/4 water softener connection fittings.
    2. Water Softener Connection Fittings. The fittings on a water2buy softener are inexpensive and interchangeable. So you can buy different size fittings if you need to. This makes Water2Buy water softeners compatible with all plumbing. Water2Buy water softeners come with 1 set of fittings included, check the listing for the size included.
    3. You will need a waste pipe, the water softener flushes brine out of the waste pipe during its Regeneration.
    4. Over flow pipe, Overflow pipes allow water to overflow to a safe location in case of a malfunction.
    5. By-pass valve. Your local plumbing code may require you to install a by-pass valve before your water softener.A by-pass valve allows you to by-pass the water softener in the event of a problem. Water2Buy Models (W2B180, W2B200, W2B500, W2B780, W2B800) come with a free by-pass valve pre fitted so there is no need to purchase an extra valve or mounting block.
    • Can I drink softened water The acceptable level of Sodium in drinking water is 200Mg per litre While the amount varies a water softener can add about 10Mg per litre. If you are concerned then you can install a filter tap or leave a drinking tap with hard water.

213 reviews for Water2Buy W2B200 Water Softener | Efficient Digital Meter Softener for 1-4 People | 100% Limescale Removed

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  1. Nicholas

    Excellent service and speedy replacements available. Would definitely recommend!!!!

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  2. Fred

    Easy to install as a direct replacement to old WS and the operating instructions are clear to understand. Minor problems with parts of machine were quickly rectified by supplier. The end result is beautifully soft water, would recommend to anyone.

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  3. Andy Archer – Essex

    Very satisfied with water2buy, fitted my new softener and could not get regeneration cycle to start,I emailed the company with the problem and they phoned me back within 10 minutes and sorted the problem GREAT SERVICE

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  4. Trevor Williams – Hook, BASINGSTOKE

    Great company to deal with I purchased my AS200 water softener back in April 2014 and after installation all worked well until end of July. The unit then stopped using salt, so I carried out all the checks from the manual and from the videos on the water2buy website and all the settings seemed OK. I then left the unit for a while to see if it would start using salt again, but after a couple of weeks it hadn’t seemed to have used any. I contacted the customer support department to discuss the problems as I thought there was a fault with the unit, I spoke to Steven and went through the problems with him. He took time to explain the operation of the unit and how to carry out a manual re-generation. I followed his instructions and all worked well. I checked the water softness with a test strip and all was OK. He phoned me the next day to check all was well with the unit. We came to the conclusion the unit wasn’t re-generating so often due to the fact my son and his partner who were living with us from March this year moved out in July. Therefore my wife an I were not using as much water in the household, so the time between re-generation cycles was greatly extended. Really helpful team at Water2Buy would definitely recommend to anyone looking for a water softener with great customer service. A big thank you to Steven for all the help he has given me

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  5. Jaroslav Holý – Ostrava

    Zaznamenali jsme velký rozdíl u kuchy?ských spot?ebi??. Od instalace zm?k?ova?e vody nemáme v dom? žádný vodní kámen.

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  6. R D Brewer – Orpington

    Arrived safely and in good time, easy to install under our kitchen sink. We have noticed an immediate difference in our water as we live in a hard water area. We now don’t have the lime scale residue on our taps and shower screen. Over the long term we wait to see the difference with how our washing machine, dishwasher and central heating perform. Overall we are very pleased with our purchase.

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  7. David leverington – Walsall

    I was looking around for a water softener for some time and came across the water2buy site at very competitive prices and read the reviews on the internet and Amazon so i decided to take the plunge and ordered the AS200 . the item was well packaged with clear instructions and it was very easy to fit had it up and running in no time with not one problem .Very nice unit does a very good job i bought the test strips to make sure it was doing its job and yes the water is soft now with no scale or scum in my shower it does make a difference to your skin and hair as well . I had to confirm a setting with a guy called Steve who put my mind at rest that i had set it right . Good company to deal with and great after sales service and puts other companies to shame and maybe Water2buy should show other companies how it should be done. Well done guys.

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  8. Michael I – Praha

    Tento zm?k?ova? vody mi doporu?il kolega. Nemám co vytknout. Skv?lá cena i domluva.Doporu?uji.

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  9. Gemma Graham

    Mon adoucisseur a été installé et est en fonction depuis plusieurs semaines maintenant. L’eau qui était si dure (environ 360 ppm) est devenue complètement douce. Après 15 ans d’eau dure, c’est bien de ne plus avoir à s’inquiéter du calcaire. Après l’installation, j’ai vraiment constater le détartrage des robinets, bouilloire, par-douche,etc rien n’a changé depuis.Je suis vraiment très contente de ce produit. Steven, du service client Water2buy a très bien su gérer mes questions. Quelques points que les gens pourraient vouloir savoir : L’alimentation électrique est fixé à 12V / 650mA. Ceci consommerait 18 watts max mais dans un contexte normal, c’est considérablement moins que ça, cela se voit à peine sur mon compteur de watt donc cest très économique. L’appareil est équipé d’un compteur. Cela signifie que la régénération ne s’effectue qu’en cas de besoin ainsi, le sel n’est pas gaspillé. Water2buy a posté plusieurs tutoriels vidéo sur Youtube montrant l’installation et la résolution de problèmes.

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  10. Mrs. C. L. Denchfield

    C’est un équipement vraiment incroyable. Nous avons maintenant l’eau dont nous avions besoin depuis si longtemps et je ne m’inquiète plus du fait de donner l’eau du robinet aux enfants. Je recommanderais cet appareil à mes amis et ma famille. N’hésiter pas à en prendre un, il améliorera grandement votre vie, machine à laver, bouilloire, douche, chauffage en profiteront. Je ne pouvais pas espérer mieux. Merci pour ma meilleure hygiène de vie.

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  11. J. Latteur

    Je voulais remplacer mon ancient Waterside MC250 vu qu’il devenait vieux et caractériel. J’ai pensé que c’est un matériel qui en valait le coup mais il était trop compliqué et en plus, susceptible de tomner en panne. J’ai cherché des appareils similaires afin de comparer et j’ai trouvé qu’il était vraiment difficile de trouver des avis indépendants impartiaux sur des adoucisseurs d’eau. J’ai trouvé celui-ci sur Amazon et il avait toutes les caractéristiques que je souhaitais (compteur, tablettes de sels, seulement un réservoir) pour le bon prix. J’ai lu les avis des autres clients sur Amazon et ait choisi celui-ci car c’est le seul pour lequel j’ai trouvé des avis de consommateurs disant que c’était simple et efficace . Steven est, comme le disent les vavis précédents, très gentils et très serviable. J’ai fait le bon choix !

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  12. Zukan

    Pour moi, tout achat dépend du service après-vente et Steven de Water2buy est un parfait exemple pour l’industrie sur ce qu’est le service client. Réponse immédiate et incroyablement serviable. L’achat du produit est évident et vous avez un service exemplaire qui suit derrière. Qu’est-ce qu’un consommateur pourrait demander de plus? Steve, sur une note plus personnelle : Merci pour tout ce que vous avez fait.

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  13. Mrs W.

    Je suis vraiment très contente de mon adoucisseur d’eau, mon plombier m’a dit qu’il était très bien fait et a été (agréablement) surpris du prix auquel je l’ai payé. La garantie de 7 ans est très bien et est correcte malgré le paiper disant qu’elle n’est que de 1 an avec une option payante en extra. J’ai eu de très bonne réponse aux nombreuses questions que j‘ai posé et je crois que vu que la compagnie est nouvelle et en plein essor, elle a encore des problèmes de débutant. Je ne lui souhaite que du bien. Je suis tellement contente d’avoir de nouveau mon adoucisseur d’eau.

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  14. Mrs V Stacey

    Nous avons récemment acheté cet adoucisseur d’eau pour remplacer l’ancienne fontaine que nous avions depuis 30 ans et qui a finalement rendu l’âme. La livraison a été excellente nous avons reçu l’appareil en un court laps de temps et à part le fait que nous ayons dû modifier la tuyauterie, l’équipement n’a posé aucun problème. Pouvoir regarder la vidéo lors de l’installation est un plus puisque les temps sont différents du manuel. Notre première impression a été que cet appareil semblait fragile comparé à celui que nous avions auparavant mais je suppose que c’est la même chose avec la plupart des choses modernes et cela n’affecte bien sûr pas ses performances de quelques manières que ce soit. Nous avons eu de petits problème après quelques semaines d’utilisation lorsque l’électricité a été coupée, nous n’avions pas réalisé que les réglages était vraisemblablement retourné au réglages d’usine mais après un appel au service technique, le problème a été facilement résolu. Je pense que cela pourrait être expliquer plus clairement dans le manuel mais cette histoire mise à part, nous ne pouvions espérer mieux, cet appareil est beaucoup plus efficace que l’ancien que nous avions. Merci pour votre excellent service et nous sommes sûrs à 100% que nous recommanderons cet appareil.

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  15. Dave 65

    Nous avons installé l’appareil depuis maintenant plus de 3 semaines et nous en sommes très satisfaits. Il a vraiment été facile à installer. J’ai installé le mien dans le garage car c’était l’endroit qui convenait le plus. Cela m’a pris environ une heure en comptant la réorganisation de la plomnerie. Nous sommes 3. personnes dans la maison et notre eau a une dureté de 330 ppm donc l’adoucisseur effectue une régénération envrion une fois tout les 3 à 5 jours selon le nombre de fois nous utilisons la machine à laver !! J’estime que 25kg de sel devrait durer 4-6 semaines. L’adoucisseur ne perd pas en pression d’eau ce qui est idéal pour notre chaudière à double service. Je n’ai pas utiliser le tuyau amélioré de 22mm puisque celui de 15mm fournit la pression d’eau adéquate. Je recommande vivement cet appareil.

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  16. Mel

    Jusqu’ici 5 étoiles ! Livré en 3 jours avec le couvercle cassé mais après un appel au service client, un autre a été très rapidmeent livré. L’installation a pris environ 5 heures. C’est le temps total, passage dans des magasins locaux de plomnerie qui ont duré 1 heure ey l’installation d’un nouveau filtre compris J. Nous avons décidé d’utiliser une valve supplémentaire pour pouvoir juste l’éteindre en cas de défaut, de remplacement ou de réparation. Aussi, il est connecté aux tuyaux principaux, conduisant au lave-vaisselle et à la machine à laver et au réservoir d’eau mais pas à l’eau que nous utilisons pour le jardin et le lavage de la voiture. Nous sommes une famille avec 4 membres et notre réservoir d’eau est situé sous le sol donc l’eau douce était dans les robinets après 24-28 heures. Les verres du lave-vaisselle sont désormais impeccable, la sensationsur la peau et sur les cheveux est incroyable. Pour le linge, la différence est flagrante. La salle de bain brille ! La dureté de l’eau est descendue de 400 à 40. Excellent service client !

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  17. Y. W. Lam

    J’ai acheté cet appareil en me basant sur les avis positifs spécialement sur ceux traitant du service après-vente pour remplacer mon infâme Waterside MC450 vieux de 4 ans. Il m’a été livré sous 3 jours. Il est arrivé avec une paire de conecteurs de ½ pouces. La machine à laver hôte utilisait des connecteurs de ¾ pouces. J’ai envoyé un email à Water2buy via Amazon. Un gentleman du nom de Steven m’a immédiatement répondu et promis de m’envoyer le connecteur adéquat. Il est arrivé 2 jours plus tard, je l’ai connecté et tout s’est mis à fonctionner normalement. Absolument 1er sur la relation client (Merci Steve !). Peut-être qu’ils devraient inclure un adaptateur de ¾ pouces. Cela permettrait de gagner beaucoup de temps et d’efforts. Je ne peux rien dire sur la fiabilité de l’appareil, seulement le temps nous le dira. Mais il semble être raisonnablement bien construit pour son prix. Il est équipé d’une dérivation collectrice donc si vous n’avez jamais eu d’adoucisseur d’eau avant, cela aide certainement, rendant l’installation beaucoup plus simple. Je recommande ce produit à tout ceux qui veulent un adoucisseur d’eau.

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  18. Dan A.

    C’était notre première expérience avec les adoucisseurs d’eau et avant d’acheter, nous n’étions pas sûrs qu’il nous en fallait un.Mais après avoir un peu lu sur le sujet et vu plusieurs facbricants, notre choix s’est arrêté sur l’AS200 de Water2buy car il y avait beaucoup de commentaires positifs sur cette entreprise sur internet et que leur prix sont beaucoup plus abordables que ceux de leurs concurrents. Et, Water2buy a une excellent réputation en matière de qualité et de service client. Je suis très content d’avoir sauté le pas ! L’installation aussi bien que la configuration des réglages de l’appareil étaient du gâteau. Nous profitons maintenant de tout les bénéfices de l’eau douce et espérons ne plus jamais avoir à retourner à l’eau dure. Si vous êtes comme moi et que vous n’êtes pas sûr que ça en vaille le coup et que vous habitez dans une zone où l’eau est dure, je peux vous dire en toute honnêteté que ça en vaut le coup ! Nous utilisons moins de détergents, notre vaisselle est propre et prendre une douche est un véritable plaisir. Je recommande vivement !

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  19. Matt C.

    I found this product to be the best priced water softener on the market. The website shows clear instructions on how to install the unit yourself. The unit was delivered quickly and safely. I have found the staff a pleasure to deal with. The product was easy to install and set up and works very well, you can feel the difference straight away. I would recommend the product to anyone.

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  20. Jürgen Brandt

    die AS200 funktioniert von Anfang an einwandfrei (läuft jetzt knapp 2 Monate). Wir hatten 23,5 °dH und jetzt 6 °dH (die Verschneidung kann man am Gerät einstellen), keine Kalkflecken mehr. Die Montage gestaltete sich einfach. Es empfiehlt sich auf alle Fälle ein Montageblock mit Verschneideeinrichtung und Probenentnahmehahn vor der Anlage einzubauen. Die Lieferzeit war angemessen. Kleines Problem war das falsche Netzteil (engl. Ausführung). Im Chat mit Water2buy wurde das Problem sofort gelöst. Innerhalb von 5 Tagen war das richtige Netzteil da. Das Preis-/Leistungsverhältnis ist sehr gut und man kann die Anlage bedenkenlos weiterempfehlen.

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  21. wbasemenslc

    J’ai reçu un AS200 il ya environ 4 semaines. Les raccords de plomberie fournis étaient d’une taille standard, mais ne sont pas la taille que je préférais donc j’ai envoyé un courriel Water2Buy et ils ont mis des remplacements dans le poste ce jour-là . L’unité est venu avec un guide clair d’installation / configuration ( il existe d’excellentes vidéos sur leur site web aussi ) et l’installation est rapide et facile et il monté dans une armoire de cuisine . Réglage du régulateur était simple L’unité a commencé à travailler dès qu’il a été tourné sur l’eau, produisant de zéro ppm J’ai envoyé un mail Water2Buy avec un souci qui ils ont traité immédiatement, même m’avoir téléphoné pour s’assurer qu’elle était OK . J’ai trouvé leur service après-vente était excellent , ils étaient aimables et faciles à traiter et ont répondu aux e-mails rapidement.

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  22. Cristina Chiapasco

    Il prodotto è magnifico e spedizione è andata bene e l’imballaggio ottimo ma il trasformatore per le prese italiane è arrivato 3 giorni dopo con pacco a parte e manca il manuale in italiano che ho dovuto scaricare da internet. Nel complesso un buon prodotto e un buon servizio ma migliorabile sui dettagli che fanno la differenza.

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  23. Christopher Loxley-Brown

    Excellent equipment, easy to install, 9.5/10 for the instructions. I suggest you purchase a pair of flex tap connectors to go with it rather than faff around with pipework. Instant results. The missus is delighted and so am I. We live in a hard water area (South Surrey) and this transforms the water. Unexpected bonus is how much quieter the float valve becomes on the storage tank, too. The instruction videos are not much help as they are out of date and not detailed enough, but a competent D.I.Y.-er can do this in less than the expected 2 hours. I gave it 5 stars as it is deserved, despite the very minor and wholly negligible niggles. Update 27/03/15; after first regeneration 3 weeks ago, I noticed the water had become harder. I bought testers and, sure enough, it was back to hard water. The problem was, I discovered, that I needed to have added enough water to the brine tank before the first regeneration, as it does not fill before drawing out to recharge the beads. The instructions are not very clear on this point and only state to add a couple of liters. Not enough!! Half fill the brine tank to be sure.

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  24. R.K.

    Die AS200 läuft bei uns jetzt seit 3Monaten – einwandfrei. Die Anlage ist einfach aber solide konstruiert – kein Schnickschnack. Sie tut was sie soll: Wasser enthärten – volumetrisch, abhängig vom Verbrauch und regeneriert sich während der Nacht (einstellbar). Für die Montage sollte man handwerkliches Geschick mitbringen. Für die Suche nach den passenden Fittings und Panzerschläuchen im Internet muss man sich etwas Zeit nehmen – je nach Hausanschluss braucht da jeder sein eigenes Set. Zu empfehlen sind die 1/2″-Adapter für die AS200 – damit diese Anschlüsse nicht zum Nadelöhr werden (Druckabfall bei Wasserentnahme). Die Inbetriebnahme und das Einstellen der Wasserhärte (wir hatten 23dH°, jetzt 5dH°) sind auch recht einfach. Laut Bedienungsanleitung sind über einige Tabellen verschieden Parameter einzustellen. Einzig die Wasserhärte wird nur in PPM angegeben, in Deutschland sind meist dH° üblich – die Umrechnung gibt’s auch im Internet. Den Parameter “Refill” (Zeit zum Nachfüllen) haben wir nach oben korrigiert, da sonst zu wenig Wasser im Solebehälter war. Das Einstellen der Rest-Wasserhärte über das Mischventil braucht ein paar Versuche – Messen, Nachstellen, wieder Messen, wieder Nachstellen… – ist ja aber auch nicht ständig neu einzustellen. Wir haben uns dazu ein Wasserhärte Test-Set gleich mitbestellt. Zur mit gelieferten Bedienungsanleitung ist zu sagen: Könnte besser sein. Ich habe die englische Fassung besser verstanden, als die schlechte deutsche Übersetzung. Inzwischen gibt es eine verbesserte Bedienungsanleitung (als Download von Water2Buy). Die Wirkung der Anlage ist sofort zu spüren: Kaum mehr Flecken auf den Armaturen und Gläsern. Wasserkocher und Perlator (fast) kalkfrei. Kein Enthärter für Waschmaschine und kein extra Salz für die Spülmaschine. Salzverbrauch (bei 2Personen) – ca. 25kg in 3Monaten. Eine tolle Anlage zum Top-Preis – daher 5Punkte.

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  25. mr pesneau christophe

    Que du bonheur. Le mode d emploi est simple à comprendre. Une fois réglé c est en pilote automatique. Mon électroménager l en remercie.

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  26. MR D. BROWN

    A great product and reasonably priced. A few minor queries I had on the product were quickly and efficiently answered by Steve who has time for any query you may have. Great customer service. I have had mine installed for only 4 days and you can feel the difference in the water softness.

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  27. Hermann – Josef Korste

    Da ich selber Installationsmeister bin, habe ich gedacht probier es einfach aus und wenn es nicht meinen Erwartungen entspricht ist der Schaden nicht so hoch. Aber totale Fehlanzeige!!!!!! Das Gerät ist sehr einfach zu Montieren. Die Beschreibung dürfte etwas präziser sein, ist aber für mich kein Problem gewesen. Das Regenerieren findet Nachts automatisch statt und stört überhaupt nicht. Der Erfolg und die Effektivität ist aber für ein Gerät in dieser Preislage überwältigend. Meine Frau und ich sind total begeistert. Wir haben keine Kalkablagerungen mehr in unserem Wasserkocher und es müssen auch keine Töpfe mehr nach dem Eierkochen gescheuert werden, Armaturen und Duschwand haben keine Kalkflecken mehr. Wenn wir heute Tee trinken bleiben unsere Teekanne und Tassen von braunen Schlieren verschont und der Tee schmeckt um ein vielfaches besser. Dieses Gerät können wir nach nur einen Monat Betrieb nur weiter Empfehlen und wir würden es sofort wieder kaufen. Unser Wasser hatte vorher 12° dt. Härte Danke Water2Buy

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  28. Schellhorn,Ingo

    Das Gerät ist super. Wir haben ca. 25 °dh im Trinkwasser, nach dem Gerät nur ca. 15 °dh, das ist sehr gut – hat bis jetzt noch kein Gerät für den Preis geschafft ! Einbau war einfach für mich. Problem ich kann nur deutsch und keine Fremdsprache, also war die Programierung alles andere als einfach für mich und ich bin mir auch nicht sicher ob ich die richtige Einstellung habe. Beispiel, in Deutschland wird die Wasserhärte in Grad Deutsche Härte bestimmt – in der Tabelle der Beschreibung steht aber nur PPM (parts per million), Menü 6 , was stelle ich hier,wenns denn geht, ein ? Dieses Reg.Cap. 06.00 erscheint bei mir nicht im Display. Also hier muß eine viel bessere deutsche Anleitung her. Aber wie gesagt, alle die weiches Wasser möchten – sind mit diesem Gerät, für diesen Preis sehr, sehr gut beraten – ich würde es sofort wieder kaufen !

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  29. Jürgen B.

    Dieses Gerät ist mehr als 50% preiswerter, als vergleichbare Produkte und erfüllt seinen Zweck sehr zufriedenstellend. Man sollte allerdings etwas handwerklich begabt sein, wenn man es selber einbaut. Die Anleitung gibt es in 3 Sprachen (deutsch, englisch, französisch) und ist vom Fachmann geschrieben, also keine Billig-Übersetzung durch ein Übersetzungsprogramm. Ich empfehle allerdings den Zukauf eines Anschlussblocks (3er Ventil-Anschlussarmatur) incl. Flexschläuche aus dem Fachhandel (nicht Lieferbestandteil). Salz gibt es als Abo ganz preiswert bei Amazon. Der Verkäufer Water2buy macht einen versierten Eindruck und antwortet schnell, freundlich, hilfsbereit und kompetent auf Serviceanfragen auf seiner Website, falls es doch mal ein Verständnisproblem gibt. Also, das Gerät erfüllt meine Erwartungen und ich bin bisher sehr zufrieden mit dem Kauf.

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  30. georges wasmes

    Bonjour,conditionnement parfait,suivi du colis en temps et en heure,livré le jour prévu,quand a l’adoucisseur lui même,peu encombrant,notice explicative correcte et simple , l’installation est des plus simple il suffit de suivre les indications et ou de regarder la vidéo sur leur site,vous avez besoin pour le raccordement de 2 flexibles femelles 1/2 pour le raccordement sur l’appareil et a voir sur votre installation existante,le seul bémol est l’absolue nécessité d’acheter une prise Europ/uk,la fiche de l’appareil étant anglaise.mais les résultats sont appréciables, et ce des sa mise en fonction,personnellement,il est installé avant le collecteur de distribution et j’ai donc de l’eau adoucie partout .je suis très content et les electro tels que lave linge,vaisselle sont les premiers bénéficiaires,ainsi que le linge qui est beaucoup plus souple,j’ajoute que ma région a un indice de calcaire très élevé

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  31. MEHU Alexandre

    Fonctionne comme un grand! L’installation est très simple, la régénération manuel est très pratique pour moi qui utilise une rallonge car je n’ai pas de prise à proximité.De plus, c’est le seul produit que j’ai trouvé dans cette dimension.

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  32. Del

    Livraison, installation et fonctionnement depuis un mois sans soucis, le manuel d’utilisation est simple à suivre. L’avantage inattendu de cet adoucisseur est qu’il m’a permis de sélectionner un plombier honnête pour la rénovation de ma cuisine. C’était hilarant d’entendre ces plombiers venant me faire un devis me demander où j’avais acheté cet adoucisseur, se renfrogner au nom d’Amazon, puis me conseiller de le rendre en me menaçant de toutes les catastrophes type grandes eaux, alors que leur adoucisseur à eux était sans reproche – de 2 à 4 fois plus chers mais sur lesquels ils touchent une très forte commission bien sur. Bref, j’ai finalement trouvé un super plombier, qui sans commentaires a été acheté les tuyaux au magasin de bricolage du coin et me l’a installé avec le reste de ma cuisine. Merci Water2Buy, pour les économies et pour la sélection du plombier!

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  33. alainV

    Cet adoucisseur fut livre dans les meilleurs délais, bien emballé ,sans pièce manquante ou détériorée.Sa mise en place fut un jeu d’enfant.Son fonctionnement immédiat.Cette entreprise est très dynamique et s’inquiète auprès de ses clients de leur avis.Si je dois conseiller cet appareil a un ami je le ferai volontier.

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  34. Gaëtan Racamier

    Installation dans l’emplacement prévu super. Branchement eau normal, électrique transformateur norme anglaise? coup de fil à Amazon le lendemain le Français est là Formidable!. Mise en fonction, bien suivre le mode d’emploi sinon se faire aider .Eau douce immédiatement.

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  35. Nicolas Cacheux

    Je suis très satisfait de mon achat un mois après. Montage en moins d’une heure trente. Effets immédiats ! Cabine de douche, lavabo, toilettes, robinets, qui étaient envahis par le tartre ne présentent aujourd’hui plus aucune trace. L’eau est plus douce et plus agréable au contact de la peau. Je fais confiance à l’entreprise Water2Buy. Leur communication est claire et transparente. Les documents qui accompagnent l’adoucisseur sont complets et clairs. Vous avez en complément des vidéos qui vous assistent dans le montage.

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  36. Eurl M.

    facilité d’installation, la vidéo sur le lien du site indiqué sur la notice n’est pas valide dommage. notice incomplète vis à vis du produit pour les réglages. satisfait de l utilisation- efficace- livraison ultra rapide

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  37. Patrick Pandroz

    Bonjour, Je suis satisfait de ce produit correspondant à mes attentes, facile d’installation, documentation en français, (surtout quand on ne parle pas anglais). Service de communication rapide et sérieux. Le capot de mon AS200, était cassé dans le transport, 48 heure après j’ai reçu un autre capot Encombrement réduit Bon produit

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  38. maggie1965

    I decided on this softener after looking around for a while and im glad I did! Iv read many reviews on how nice soft water is and they’re all right- I couldn’t go without my softener now. My husband installed it in 2 hours and said it was very simple, we have really hard water where we live and a few friends had spent over £1000 on theirs but after we tested both waters ours was softer! Spoke to friendly guy on phone support who helped us before purchasing, can’t recommend them enough!!

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  39. J W P Stout

    Ordered to replace old softener which had given up. It was easy to install, compact and with comprehensive instructions and maintenance information. However the top to the salt compartment is very thin plastic (like the top of a margaring tub) so hopefully it will last. Also the blue cover has already got a split in one corner, again maybe the palstic is too flimsy. However,overall a good product

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  40. Bernard Johnston

    I’ve only just received the unit but on installation I was unsure of a couple of things to do with the programming. I called them direct and received what I can only say was excellent service and help. Thanks

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  41. Mrs. J. B. Holmes

    What a relief to have a water softener back…we are in a hardwater area and it makes such a difference my old one lasted years so was a good buy…this one is guaranteed for I think 5 years cant be bad for the money

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  42. Linda L. Pope

    Bought this machine from the local hardware, cannot fault this machine in any way, knocks spots of my previous one. Excellent choice of programs to keep water usage and salt usage to a min, as you can program digital head to suit your own needs, my one will only use 18 liters of water for backwash and 4 bags of salt per year, v good install video on website even if you install any softener there install video would make it easy, i paid 450 pounds for my one

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  43. Lynda Flinn

    this is my 3rd water softener in 28 years . The first one I sold with the house, second sprang a leak in the salt container and could not find a replacement, now this one which is working very well and smaller taking up less space in the laundry. I really found a big difference in the amount of washing liquid, shampoo etc I used when it wasn’t working .. I would not be without one after all these years .

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  44. brittney

    Bought this unit on ebay does exactly what it say customer support good with videos explaining how to install I did not need cover as I installed under sink and would not fit there’s no salt with unit so that’s extra and you’ll have to buy in hardware allso DIY kit is extra

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  45. David Brown

    We live in a very hard water area and have suffered with domestic appliances breaking down through lime scale. We decided to go for a water softener and water2buy came out tops with tougher research on all makes. They have been very helpful with my inquiries as I intended to install it myself, they have an excellent service and delivery. There web site is also very helpful in installing it yourself. A

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  46. Matthew Adcock

    This is an absolute bargain for under £300 your wont get a water softener of this quality any where else. I had it plumbed in and working within under an hour. This has stopped all the lime scale on the shower screen and taps and the wife is over the moon with her soft hair. The softener has been in for two weeks now and the salt level has hardly dropped so economical to run also. would give this 6 stars if this was an option.

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  47. PhilB

    Spent quite a bit of time researching the various brands of water softener, including those from suppliers who sell and install (for much greater cost!). Settled on the AS200 as a sensible choice for an average domestic situation. I think I definitely made the right choice as it was quick and easy to install. The unit is small, attractive, appears to be well built and was neat enough to fit in our cloakroom (where the mains water enters the house). Installation of the water supply took about an hour, just cutting out a section of water pipe and fitting a couple of Speedfit elbows. The waste pipe (like any water softener) mustn’t be sited where there can be any backflow of waste/sewage but that wasn’t a problem, so long as there is an air gap between the outlet of the unit’s waste pipe and the drain. Running a power supply wasn’t difficult, especially as the unit only draws minimum power. No experience yet of the long term efficiency of the AS200 but nothing to suggest that there will be anything to criticise; would certainly purchase the unit again, so far. Will update review in a few months once the water softener has been in use for a while. ADDENDUM: not related to the water softener directly but to the effectiveness of its use – I drained down the hot water cylinder and completely de-scaled it prior to installing the water softener as there’s not much point installing an efficient water softener if its softened product then sits in a tank half full of limescale and the benefit is lost. TIP…..getting the limescale out (we’re in a very hard water area) can be a pain as de-scaling solutions only remove half their weight of limescale (we had over 10kg of limescale in the tank !). I worked out the answer by draining the tank and then putting the nozzle of a wet-and-dry vacuum cleaner through the immersion heater opening and sucking out all of the limescale, which can take a long time but is cheaper and easier than paying £250 for a new tank (plus the labour cost).

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  48. N. S. Pearce

    Bought this water softener because of the price and other reviews, have to say it works great and was easy to install, would recommend, in fact told a workmate about it and he ordered one straight away, delivery was also very good, would have no problem recommending Water2buy to anyone.

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  49. Mr M J blackbourn

    Very quick delivery (one day). Clear instructions, and dead easy to install. The electronic controller was really easy to set up. As a bonus, this unit also uses less salt than my old unit, that it replaced. All in all, it does what it says on the box, gives you really soft water, and I live in a very hard water area.

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  50. ACustomer

    Ordered Saturday, arrived Monday; amazing. Easy to install and programme. Does what it says on the box at a great price. I might have not spotted it; but you can get 22mm fittings instead of the 15mm ones that came with mine. Not a big deal; but would have been handy. Would certainly buy/use this water softener again.

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  51. DJT

    Very happy with this product. Not too large and a reasonable price – and easy to fit. It doesn’t use as much salt as I expected but checking the softness with a dip tab – it shows the water is very soft – perfect. Not only can I feel the difference – but the shower head is already noticeably less blocked. Impressed – recommended

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  52. R V J Morris

    I received an AS200 about 4 weeks ago. The plumbing fittings supplied were a standard size but were not the size I preferred so I e-mailed Water2Buy and they put replacements in the post that day. The unit came with a clear installation/setup guide (there are excellent videos on their web site too) and the installation was quick and easy and it fitted in a kitchen cupboard. Setting the controller was simple, although ideally you need to know what your water hardness is, I bought some test strips from eBay about £5 (I think your water company can provide this info.). The unit started working as soon as it was turned on producing water with zero ppm (good old test strips) and has regenerated about 3 times now with no problems. I e-mailed Water2Buy with a concern which they dealt with immediately even phoning me to ensure it was OK. I found their after sales service was excellent they were friendly and easy to deal with and responded to e-mails promptly.

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    Very pleased with the purchase….a real bargain this year. Does require some expertise to connect up to the water system. Very impressed with the customer service also – rang me afterwards to ensure all was in order. Would recommend this water softener!

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  54. T J Colledge

    Fantastic service from Steven, personal attention to my order and advice on programming (I’m a dummy!). The product is both easy to connect and automatic in use, my old softener failed and this one was a very attractive price and performs perfectly. Easily fits below sink. Will recommend to all my friends.

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  55. Customer

    Softener has been up and running for a couple of weeks now. Managed to install in a 300mm wide base unit cupboard. Water has gone from being very hard ( ~360 ppm ) to completely soft. After 15 years of such hard water, it’s great to longer have to worry about scale everywhere. Following installation, I went around the house descaling taps, kettle, shower screens etc and all have stayed pristine since. I am very pleased with this product. Steven from Water2Buy has given excellent customer service with a couple of queries I had. A few points people may wish to know: Power supply is rated at 12V / 650 mA. This would pull 18 Watts max but in normal operation it is significantly less than this, it barely registers on my wattmeter, making it economical to run. Unit is metered. This means that regeneration only occurs when it’s needed and so salt will not be wasted. Water2Buy have posted various instructional videos on Youtube covering installation and troubleshooting.

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  56. I.F.

    Seit 2 Monaten im Einsatz zeigt das Gerät bereits zufriedenstellenden Erfolg. Von 20dH° auf 7dH° reduziert sind keine Kalkablagerungen auf Armaturen und Wasserkocher zu sehen. Das Gerät war schnell und ohne Probleme zu installieren. Das einzige Manko war der englische Stecher – konnte jedoch mit einem Adapter für 6 € gelöst werden. Alles in allem ein Top Gerät zu einem äußerst günstigen Preis

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  57. Olof Scholten

    In Forchheim Bayern ist die Wasserhärte über 20. Nachdem wir dieses Gerät installiert haben ist der Wert 5. Wasser schmeckt nicht Salzig und Geräte bleiben länger Funktionsfähig. Investition hat sich in jedem Fall gelohnt.

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  58. Kunde

    Klasse Gerät, schnelle Lieferung funktioniert prima.Einzigstes Manko am Gerät lässt sich leider die Menü Sprache nicht auf Deutsch einstellen und man benötigt einen Adapter für die Stromzufuhr.

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  59. b j baylis

    I brought this softener to replace a previous one,mainly because it had a metered use system rather than just by days,therefore more economical.It was easy to fit and the one small problem i had was resolved quickly via a phone call. We are in a hard water area and the use of a water softener makes a vast difference to washing clothes and personal use.Great item,thoroughly recommended.

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  60. Mrs C L Ryan

    I bought this water softener after plenty of on line research – I wanted a product that suited a household for a family of 4, was slimline to fit in our cupboard and of course I wanted the best price. The price seemed to good to be true and I was slightly nervous about buying this softener but after reading all of the reviews, decided it was a good buy. It arrived within 3 days. The softener itself was easy to install (by my father) but he did need help in programming it. He received fantastic telephone support from Steven at Water2buy who talked him through what he needed to do – he spent a good half an hour or more sorting it out for us, an excellent service. Whilst I can’t yet comment on the performance of the softener, so far so good and I would highly recommend this Company.

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  61. Andy Archer

    I fitted my new AS200 water softener all as the instructions and it was so simple, but I could not get the regeneration program to start, so emailed the company within 10 minutes they phoned me back we went through the program instructions over the phone and all was sorted GREAT SERVICE now have really soft water

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  62. Ben

    Works well enough but was missing a few essential fitting bits and bobs. Had to go and get a new hose and hose fitting.

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  63. MR H.

    I purchased this item to replace my ageing Crown Twin Tank. I chose this item as it can be rebuilt unlike many other water softeners. The AS200 arrived very quickly and is very easy to fit and use if you follow the instructions correctly. It would have had 5 stars if the inner salt cover lid wasn’t so flimsy but apart from that its a very good looking unit and a bargain price.

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  64. S J Harrison

    Great product, easy to install and working perfect. Would recommend seller as great comms and quick delivery

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  65. ian lingwood

    This is our first water softener, a really good product – makes a big difference. The service was really good and, having looked around, the price was very keen too. The most impressive thing was that I got a courtesy callto make sure everything was OK. No hesitation in recommending these people.

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  66. Mrs F.

    Excellent service, fast delivery and product working just how it should. Would highly recommend.

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  67. ivan hunter

    Excellent quality and value. Best of all, I had a querie about re-gen, and telephoned Water to Buy. I was answered by a human being and was told that an engineer would phone. Without any fuss the engineer called. He asked me to press bottons on thr programmer and give the readings. He assured me that all was correct, and it was. Very pleased and satisfied

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  68. Frank Holmes

    Very pleased with this softener. We have had it installed for over two months now. It was easy to fit and has made a real difference to the water supply. No more limescale build up on shower heads, taps or other appliances. It has done exactly what the product description said it would and does the job for a family of five.

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  69. Rod Locke

    Had this for 2 months now and I am very happy with it. Works well and easy to run. Unit comes factory set, thats perfect for UK. Fitting need to be connected in line with mains water supply. I fitted it myself and used flexy tap connectors from my PTS plum store. You will need to turn water off in the road, cut the mains water pipe in the house from road and run through water sofner and then connect back to other end going into house. Using the flexy tap connectors makes it easy. Take the black fittings from the softener ( in & out ) with you to the store, tell them the size of your mains water pipe and you are away. Local plumbers charge about £120.00 to fit min! so watch out. All the best Rod

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  70. hector and harvey

    brought this to replace a very expensive 2 chamber block salt water softener which liked to let salt water out every now and then , have had this for over a year now and decided time was right to give my opinion, very please with it, easy to follow instructions and best price I could find at time, delivery also excellent, many thanks for a great product.

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  71. d w curtis

    delivery and product as expected from a proper company, softener works well, could do with more water flow but is acceptable. after sales service team very good my contact was steve, would buy again,

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  72. Macca

    I bought this water softner back in May and it is an excellent performer. I had a few questions on installation so emailed the company and they responded straight away. I would recommend this product and for the price you can’t lose.

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  73. P. Wells

    A good product and a good sales after service. I installed my water softener myself with little difficulty after watching the video. Fitting the brine suction tube was a little unclear in the instructions but other than that everything was straight forward. Nine months on everything is working fine.

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  74. Colin Dowding

    Easy to install and use, apart from topping up with salt can forget it is there. Have had the water softener for six months and it has made a big difference; everything stays clean in the bathroom and kitchen, no more lime scale also, I had a problem with my skin drying out this has completely disappeared since using the water softener, Very pleased would recommend this product, great value for money.

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  75. gregory mackay

    Really good product. Easy to install. Very good customer care service too.

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  76. Paul Dudley

    I have suffered hard water forever and the consequences that come with that, i.e. replacing kettles every couple of years, scaled up taps, limescaled hot water cylinder ( adding to my already spiralling energy costs). I know about these things as a recently retired Gas/Heating engineer. So I bit the bullet and purchased the water softener, what a result. I chose the Water2Buy unit, the cost was lower than most, so I had certain reservations but all were unfounded. Just to prove how good these things are I have a glass kettle which was covered in limescale. Within 3 weeks it was clear of all residue and looked like new, I thought my wife had cleaned the kettle and she thought that I had done it. If your suffering with hard water I recommend you seriously consider buying one.

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  77. Dan A.

    This was our first experience of a water softener and before buying we were a little unsure as to if we needed one or not. But after reading around and looking at various manufacturers we settled on an AS200 from Water2Buy as it had great reviews around the web, is much more affordable than most of it’s competitors and Water2Buy had a great reputation for quality and support. I’m so glad we did! Installation was a breeze as was configuring the units settings. We’re now enjoying all the benefits of the soft water and hope to never have to go back to hard water again. If you’re like I was and not sure as to whether it’s worth it and you’re in a hard water area I can honestly say it is! We’re using less detergents, our plates are cleaner and showering is a luxury. Highly recommended.

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  78. Rado

    Arrived in good time and easy to install under the sink. We have noticed a difference already as there is no limescale residue on our tap and shower screen like we had before. Awaiting to see how well in the long term our washing machine, dishwasher and central heating perform. Overall we are pleased with our purchase.

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  79. evanspj

    A nice bit of kit from a company committed to customer service at a great price.Any problems contact Steven who will guide you through the process and replace any parts damaged by the courrier, namely the top or hood of the unit.In Steven you have the fountain of all knowledge, he will guide you through the process and make the plumbers life a breeze installing this marvellous bit of kit. I would definately recommend water2buy to all my friends and family, a top company with a huge customer service committment.

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  80. Customer

    Excellent purchase – reside in a hard water area and immediately felt the benefits of the as200 watersoftener. Only one question on the menu settings quickly resolved by Steve by way of email

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  81. Y.W. Lam

    I bought this based on the good reviews especially about the after sales support to replace my 4 year old infamous Waterside MC450. The unit arrived in 3 days. It came with a pair 1/2 ” connectors. The normal washing machine hosts use 3/4″. I emailed Water2buy via Amazon. A gentleman “Steve” replied immediately and promised to send me the required connectors. It arrived two days later, connected it up and everything runs smoothly. Absolutely 1st class for customers support. (Thank you Steve!) Perhaps they should include the 3/4″ adaptors, it would save a lot of time and effort. I cannot comment about the reliability of the unit, only time will tell. But it seems to be reasonably well built for the price. It has a built-in bypass manifold, so if you never had a water softener before, it certainly helps, making the installation very simple. I do recommend this product to anyone who wants a water softener.

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  82. turandot

    Delivery, Steven`s response to providing 3/4″ fittings & missing overflow parts was faultless. information delays to clarify my experiences similar to ;-)Manual regeneration doesn’t seem to work on this model. The best thing is to wait until the status screen shows 0.00T and put in a time a few minutes into the future. After it completes the cycle, set the regeneration time back to early in the morning. If you attempt a manual regeneration it will just stay stuck in backwash sending water down the drain. (Repeating other comments, as my experienced). This I overcame by turning manually through each stage, this was following the `User Guide`menu, in which details wildly differing between Guide, PDF & Tv video.IE; Rinse in Guide = 1min. PDF = 4 MIN. Video =15 min. Other info was similar. I do hope that the service from the softener is comparable to my previous three softener units over 40 years? Three stars due to the delays in the clarification information.Some delays could be attributable to their use of an international number which my telephone rejects,as well as withheld. Subsequent frustrations are. Steven, thank you for the bag of salt & the test strips received today. When I tested the water from the mains it read 250 ppm or 15. The softened water was the same 250 ppm or 15.(still hard). The regeneration was currently set to 0.96 for 4 persons. This as per manual. As there are only 2 persons in our house I thought this to be an extra margin to consume. It had been 18 days since the last regeneration, this perhaps it is not sufficient? If this was set to regenerate as a 340 ppm at 0.72 three persons, this should then regenerate more frequently. Do you agree this is a possible solution to the problem of not providing softened water. To date water2buy has not responded to my query. I feel that the problems are related mainly to the variation between the Manual, the PDF & the Video on fitting the softener. This resulting in overloading the inquiry line at water2buy. When a response is obtained it is exemplary. The revised settings , on this trial & error with the PDF files have achieved `softened water 0 ppm.`Now give 4 stars. despite the frustrations.

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  83. chris styles

    Quick deliverey, good price for product, easy to set up and use and doesn’t take up to much space, the only difficulty I found in the product was the bypass assembly with the O RINGS on, it took a few attempts for me to push them in far enough to put back the red fastners so it didn’t leak, it seems to be working ok though. Would buy again.

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  84. J. B. Jones

    Instructions were a little bit vague, but the people at the company could not be more helpful. Don’t be afraid to ask

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  85. Mel

    so far 5 stars ! Delivered in 3 days with broken lid, but after a call to customer service, a new one delivered shortly. It took about 5 hours to install, . This is a total time, including pop in to local plumbers shop for about 1 hour and installing a new water filter as well :). We decide to make it with an extra valve , so we can just turn it off in case of fault , repair or replace. Also , it`s connected to main pipes, leading to dishwasher and washing machine and to the water tank, but not to water we use for garden and car wash. We are family of 4, and there is a water tank under the roof, so soft water was in taps after 24 – 28 hours. Glasses from dishwasher – finally spotless, Feeling on skin and hair is amazing. Laundry – fragrant. Bathroom shine ! Water hardness dropped from 400 to 40. Excellent customer service !

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  86. Antonio Madla

    Water softener works perfectly fine. I would recommend to buy this product.

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  87. mark hodgskin

    had this softener for about 4 weeks now and am very pleased with it so far .easy to install , unobtrusive and easy to set up after installation .we live in a hard water area and this has changed considerably since fitted to nice feeling soft water and reduction in limescale . Would definitely recommend

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  88. Mr David Legge

    I took advantage of the free UK delivery. The unit was very well packed and travelled back home in our small car. As a DIY enthusiast, I found it easy to plumb in and the instructions included were very sensible. Now we have softened water throughout. The basins keep clean and my wife’s hair needs less attention by the hairdresser! No problems – thank you Water2Buy. David, Guernsey

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  89. Waltraud S.

    Die Lieferung erfolgte nach Zahlung sehr Zeitnah. Die Lieferung war komplett und ohne Beanstandung angekommen. Die mitgelieferten Unterlagen und Beschreibung sind für einen versierten “Handwerker” ausreichend, für einen Leien jedoch dürftig. Die Montage ist trotzdem sehr simpel und ohne Probleme durchzuführen. Wichtig erscheint mir jedoch festzustellen, dass für einen deutschen Kunden deutsche Stecker beizulegen sind und keine englische Stecker. Die Anlage läuft einwandfrei und erfüllt seinen Zweck!

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  90. Mc_S

    Habe die AS200 zwar erst seit einer Woche in Betrieb aber ich muss sagen bis jetzt bin ich begeistert! Der Anschluss war für mich als Handwerker kein Problem, sollte man aber nicht unterschätzen. Ich war skeptisch wegen den Kunststoffanschlüssen, war aber alles problemlos und dicht! Bei uns haben wir eine Wasserhärte von ca. 20°dH. Steht erstens auf der Homepage des Energieversorgers und zweitens habe ich zuvor gemessen. Nach der Inbetriebnahme hatte ich in der Kaltwasserleitung sofort 0°dH, habe dann die Einstellschraube verstellt, so dass ich jetzt bei 5°dH bin. Beim Warmwasser hat es ca. 2 Tage gedauert bis ich einen Unterschied messen konnte, denke das ist wegen dem Boiler, bis der einmal ganz ausgeleert war. Zum Salzverbrauch kann ich noch nichts sagen, hoffe aber dass mir ein Sack im Monat reicht. Dauert auch noch bis alles perfekt eingestellt ist um so wenig Salz wie möglich zu brauchen. Man sollte also genügend Ehrgeiz besitzen 🙂 Also im großen und ganzen bin ich total begeistert von der AS200, wenn da die Bedienungsanleitung nicht wäre. An dieser Stelle muss ich sagen könnte der Hersteller wirklich nachbessern. Man liest es ja auch oft in den Rezensionen, das die Anleitung nicht so optimal ist. Ich bin damit trotzdem klargekommen weil ich mich sehr gut und tagelang damit beschäftigt habe. In einer Bewertung las ich von einer Baugleichen Steuerung die eine perfekte Anleitung hat, das hat mir auch sehr geholfen. Einfach “Steuerventil BNT165” googeln, damit geht’s leichter. Habe mir lange überlegt ob ich mir diese Anlage kaufe, bereue es auch nicht! Auch der Kontakt mit dem Hersteller war sehr positiv! Kann ganz klar meine Empfehlung aussprechen!

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  91. Charles P Arthur

    Excellent neat product. Functions as described. Great customer service. Easy to fit.

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  92. Dave 65

    Great little water softener. We have had this installed now for just over 3 weeks and have no complaints. It was very easy to install. I installed mine in the garage as this was the most convenient place. It took about an hour and that was with re-jigging the plumbing. We have three people in our house and our water is at 300ppm hardness so the softener regenerates about once every three to five days depending on how many times we use the washing machine!! I estimate 25kg of salt should last 4-6 weeks. The softener looses no water pressure so great for our combi boiler. I didn’t use the 22mm upgrade on the fittings as the 15mm ones supply adequate water pressure. All I all I would highly recommend.

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  93. Barbara Jacketts

    1st unit didn,t work but a new unit was dispatched and received without any problems. It has taken a while to set up but is now up and running. Is very quite in operation and good value

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  94. Terry Symonds

    Great product it’s made a lot of difference in our house

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  95. Anthony D.

    Excellent quality item at a good price. Quickly delivered.

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  96. Richard

    Arrived promptly, easily fitted with standard DIY skills, operational and doing a great job. Remember to check the size of softener required by knowing the hardness of the water in your area (easily available on-line from your water provider) and the amount of water usage expected (generally the size of your family). This model does fit under the sink, but it’s tight (easier to install if the false drawer in your kitchen sink unit is removable – assuming that’s where your incoming mains water is)

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  97. R E Davis

    The softener which is replacing an old one is working well and water softness is to expectations. I have been away on holiday but will now be monitoring the softness of the water over the next few weeks. Delivery was prompt and the few queries I had during installation were responded to promptly and satisfactorily.

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  98. David Heeley

    Very competitively priced product easy to install and good silky soft water. Apart from instructions for setting up the progammer the date window instruction had been removed without changing the instructions, but Steve put us right straight away .An addendum note included with the instructions would have made the installation a piece of cake. Only other fault is connection between the Transformer supply and the softenor the jack plug on our model was very sensitive so any jiggling of the transformer wire caused the programme screen to go on and off, so fixed it securely to the softenor with cable ties to make sure it could not be disturbed.

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  99. Pete B

    It does the job it was intended for. However, if you are doing the fitment yourself, you will need to see what additional parts you require for the area you intend to fit it in (ie flexi pipes, connectors etc) and if you want the extended warrenty you need to apply within 3 days of receiving it (did not find this out until I went on line to the water2buy web site) But apart from that, the water sofetner is begining to work (takes time for the pipework ect to clear).

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  100. Customer

    Very pleased with the purchase. We are low water users so buying, and approptiately programming, a metered softener is very economical on the salt as it only runs the clean cycle when needed. After fitting made an effort to clean off the years of lime scale and the great news is it hasn’t come back. Not had any trouble so difficult to rate watertobuy, though based on other reviews and the limited correspondence am confident that if there had been an issue or if advice ad been needed then help would have been forthcoming. Had to discard the slightly flimsy blue cover in order to squeeze in under sink, but this was no big loss and not having the cover makes it easier to see the controls and get at the salt reservoir.

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  101. Mrs V Stacey

    We recently bought this water softener to replace our old Fountain one that we had had for about 30 years and had finally given up the ghost. Delivery was excellent we received within a few days and apart from having to alter the plumbing slightly the fitting was no problem. Watching the video to set it up is a must as the times are different to the manual. Our first thoughts were it seemed a bit flimsy compared to our old one but I suppose it is the same with most modern things and it certainly doesn’t affect Its performance in any way. We had a little hiccup after a couple of weeks after the electric went off we didn’t realise that the settings all reverted back premusably to the factory settings anyway after a phone call the problem was easily sorted out I do think this could be set out clearer in the manual but apart from that we cannot praise it too highly and it is far more efficient than the old one ever was Thankyou for your excellent service and we would certainly recommend this item 100%

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  102. Mike

    I bought this to replace an old unit. I bought it mainly because of the price as it’s considerably cheaper than a lot of the units that i looked at and the reviews seemed quite good. It arrived quickly and was well packed. Easy to install although slightly bigger than the last unit that i had. Seems to work perfectly well.

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  103. Ladislav Boška – Uherský Brod

    Rozhodla lepší cena na trhu a kvalitativní provedení výrobku. Sprchový kout je te? naprosto ?istý. Ur?it? doporu?uji.

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  104. fernanda torris

    Très facile à monter grâce à la vidéo Penser à ouvrir les vannes car sur le plan le montage est très bien expliqué mais manque de détail sur l’utilisation Après 1 mois d’utilisation nous sommes ravi !!! En effet plus aucun calcaire c’est impressionnant !!!! Et pour un prix défiant toute concurance !!! Je le conseille !!!

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  105. mateo d.

    cet adoucisseur est très bien, ça pouvait recevoir 5étoiles mais je l’ai retirée pour 3 petites raisons. – lors de la livraison, le colis est assez protégé, malheureusement il y avait un fissure sur la coiffe qui est sans gravitée (heureusement). – manque de précision concernant le réglage pour avoir l’eau adoucie au meilleur résultat. – un seul échange de mail avec le service qui par la suite, m’a oublié ( j’ai vite compris que je devais compter que sur moi même ) je vous rassure, cet adoucisseur est très simple d’utilisation et également pour le réglage, (ne pas se fier totalement au manuel ) merci pour ce bon article 😉

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  106. Paul A Young

    Read the reviews and decided to give it a go. Came very quickly with good installation instructions. Did not take very long to fit under the sink, only took up the space of the old pedal bin. Fitted a small worktop tap for drinking water and plumbed in easily using the fittings provided. Set it up to clean at 3.00 am and have yet to hear this process. Check water hardness every time the salt is refilled; this uses less than I thought it would. All sinks and taps much easier to clean and no longer use the calgon tablets in the cashing machine. We are extremely pleased with the unit and is very good value for money when you look at other products. Has been in two months and do not know it is there. An excellent product.

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  107. Customer

    After much research we bought this water softener as it offered a good quality product at a great price. The unit was delivered before the estimated date and our plumber fitted the unit with ease. We now have beautifully soft water with all the benefits that brings, shiny taps, super clean washing and improved complexions to name but a few, we recommend this water softener without hesitation.

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  108. r fenn

    Had a problem to begin with and wanted advice / different fittings (elbows instead of the straight inlet and outlet fittings supplied). Sent 2 emails and one phone call when I was promised an engineer would ring me that day. Nothing heard after 2 weeks, felt this was not good enough and wrote a review giving 1* as not possible to give zero. Nothing wrong with the softener unit, it was easily fitted and set up… just different fittings would mean it fitted in the cupboard easier and more neatly. Out of the blue 16 days after fitting I received a call from Stephen at Water2buy, a standard courtesy call apparently made to all new purchasers to check how the unit was running and to ask whether any problems….. Told him of my experiences so far, he could not have been more apologetic and promised he would investigate what had gone wrong in my case, and in the meantime send the new fittings requested together with a complimentary bag of salt. So all is now well and I am now a very happy customer.

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  109. Mrs W.

    I am extremely pleased with my water softener, my plumber said it was very well made and was surprised ( favourably ) at the price I had paid, the 7 year warranty is very good, and is correct in spite of the paperwork saying it is 1 year with the option of paying for extra. I have had very good response to the many e/m’s I have had to send, and do believe as the company is new and getting off the ground it has had some teething problems, I wish them well. I am so pleased to have my softened water back.

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  110. Claire

    The lid was broken when it arrived but it was replaced without any problems. This is the second one we have ordered and we are happy with it and how it works.

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  111. Timmo

    I bought this to replace an ageing softener that had malfunctioned. Over all I think it is a very good product and it seems keenly priced when compared with others on the market. Ultimately it does its job if your water is soft whether the machine cost £1000 or £300. So from that point of view it does the job and I would have given it 5 stars if not for just a couple of things. These were my findings and others may not have the same experiences. Firstly the top cover is very flimsy and was cracked in 2 places on arrival. I figured that this was not really an issue as it would be unseen and as it turned out I had to cut the back off of it to get it to fit where I sited the box. Not a great first impression but as I say it does not effect its operation. Connections – I think most people if they are replacing a softener will have 22m washing machine hose type connectors. The unit came with 15 mm connectors and new ones were sent out but it took a week which was rather inconvenient. A tip, the two quick release connectors need to be pushed very firmly into their holes before securing with the safety clips. I didn’t have them in far enough to begin with but once in its a very secure fitting. Settings – I initially set the machine up with the settings as described in the printed instructions. I was then led astray by watching the video on the suppliers site which had a very differing set of settings. This was complicated further by a google on AS200 which showed another video for this exact same model with another completely different set of figures. An email from Steve confirmed the printed document should be followed. Primarily to test my plumbing I wanted to do a manual cycle through. The manual suggests that either just setting the machine to meter immediate or moving the switch to the backwash position will achieve this. It will not and putting it in backwash will just leave it there for good. Steve advised …to do a manual wash out you need to do is Change meter delayed to meter immediately Change the REG.CAP to 00.01 Then run about 1 to 2 litres out your cold or hot tap. One final point, it does not mention is that block salt is ok to use with this and I find that much the easiest to use. Over all a very good product just let down with a few things that are pretty easy to fix up going forward. I would still highly recommend this product.

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  112. Suzysue

    Arrived quickly, easy to install and works well. Good value for money compared to other water softeners.

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  113. Sheila R

    Excellent product and and speedy service, would definitely use Water2buy again.

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  114. mrs j jones

    did the job

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  115. Customer

    We live in an old house in a very hard water area and I wanted soft water to at least feed the boiler and the washing machine. I wasn’t too worried about soft water to the toilets, hand basins, outside taps etc but due to the quirky pipe route into the house I had to compromise and leave the cold water to the bathrooms unsoftened. The only practical place to install was in the utility room at the rear of the house. I looked at several different water softeners and opted for water 2 buy based on size, price and amazon reviews. I haven’t had much experience of plumbing and have no previous with water softeners and so this review can not compare to other devices. I decided to write a review because of the letter from water2buy requesting me to do so with the obvious bribe of a small packed of haribo sweets. The unit was delivered very quickly and was well packed. I didn’t buy plumbing items and decided to work out what I need once it arrived and to buy from screwfix. I normally find that I buy several things that I don’t need and omit many that I do, and being able to get that all important widget on a Sunday morning is worth going local for. I did buy a water hardness testing kit (strips) to test the water at my house, this wasn’t from water2buy. Anyway, I read the instructions (which were supplied in several languages) and reread several times. I tested the water supply for hardness and found it to be very very high. The strip went very dark brown within 2 seconds which is the top of the scale, this seems a bit too hard I thought and so I looked up the hardness on south west water web site. The showed the hardness at a much more sensible level, still hard but not Vinnie Jones hard. So, don’t trust the testing kit. I imagine that south west water probably use more than a testing kit from Amazon and I would believe them over a home kit. Anyway, helpful for testing the water post softener, more later… BTW, the scale for hardness is PPM in the water2buy (W2B) brochure and the south west water web site quotes several different units but none are PPM. However, searching on the internet showed PPM to be the same as CACO3. It would have been helpful if the manual had noted this and I expect W2B know this useful nugget. Once the unit arrived, I worked out the materials for the install which included copper push joints Ts, couplers, washing machine outlet, copper pipe, flexi hoses, clips, stop taps, garden hose, waste pipe and extra U bend, jubilee clips (requirement discovered later), washing machine drain hose x2, coffee. I also purchased a small pipe cutter, pipe bender and push joint decoupler tool (needed this!). I used my existing tools which included cordless drill, screwdrivers, wire wool, grips, SDS drill with big bit (to drill through a 14″ brick and flint wall). Work started on 6 nations final weekend, a bad weekend to start and not much got done. However, a very exciting end to the 6 nations and much better than plumbing. The following weekend was better (from a plumbing perspective but still some time until the World Cup) and I got almost to completion but with all jobs like this I don’t like to rush the end as once the main cold water pipes are cut there is no going back. It’s good to aim the finish to be on a Saturday lunch time as there is still Saturday PM and Sunday to cope with leaks, missing bits, faults, trips to A&E etc. Anyway, back to the install… The pipe install generally went well. Quite a bit of bending of pipe which was fun, do watch examples on youtube… my first attempt had a puckered inside radius. And don’t use the end of the copper pipe you buy, it will likely be slightly deformed and the push joints don’t like it… mine was and they didn’t, glad I bought the decoupler tool. Once all the plumbing was done (see the picture) I connected the softener to the water supply and the drain feed to the waste water and the overflow to a hose to the outside (copper pipe through the wall though). I needed the jubilee clips now and didn’t have any and so I rummaged in the garage to find some. This made me think that it would have been helpful if W2B included a typical shopping list in the instructions. It also became evident that the waste water (wash) outlet fouls the lid of the softener and so the lid doesn’t sit properly… come on W2B, its not rocket science is it! If you look at the close up picture you can just see the angle of the waste pipe. I also noticed at this point that I couldn’t read the illuminated panel or the rotating dial due to the position next to the freezer (this always happens at this point doesn’t it). Not the fault of the unit as I think it must be designed to fit lengthways under a sink and not sideways next to a freezer. I used my mobile phone camera at a angle to read the display while setting up… better than a mirror as its the right way around. The set up instructions were OKish… I must have slightly different firmware in mine compared to the instructions as some of the options were different. I don’t seem to get the option to change the date but the instructions suggest that I should. Aside from this all went OK but I was a bit confused with the big dial thing, I couldn’t read the legends ( I know… sited sideways and not lengthways) but turned it to see what would happen… sudden gushing of water… quickly turned it all the way around and read the manual again… seems like a manual wash control. Anyway, reset back to start all all seemed OK. The pictures in the manual weren’t great, it would help to have photos and more of them. The manual provided instructions to assemble certain parts which were already assembled on my unit., Not sure why but a bit confusing. I ran the water for a while and then got out another strip tester and would you believe it the water was now soft rather than Vinnie Jones hard. Job done. Its been working away for 4 days now and all seems OK. I don’t know how much salt it uses but as its a metered unit and only feeds hot water and washing machine I would hope it is not too bad. The manual contains a table to correlate the settings to the hardness and the number of people in the house. There are 4 in our house but as the softener is only doing hot water and washing machine I decided to use 3 people on the table to correlate the settings. Overall I give it 4 starts. The negatives being the accuracy of the manual/instructions, poor pictures in the manual, the angle of the outlet meaning that the lid doesn’t fit properly and the firmware being different to the manual. On the plus side the unit appears well made, the instructions were clearly written by someone who speaks english (not sure about the other languages), delivery speed and free haribos.

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  116. zukan

    To me, every purchase I make is dependent on after sales support and Steve from Water2buy is a prime example to the industry of what customer support is. Immediate response and incredibly helpful. The product is a no brainer of a purchase and you get exemplary service with it. What more could a consumer ask for? Steve, on a personal note: thank you for all that you have done.

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  117. J. Latteur

    I wanted to replace my old Waterside MC250 as it was getting old and temperamental. I think it was a clever piece of equipment but too complicated and, therefore, prone to going wrong. I searched for comparison and really found it hard to have unbiased independent reviews on water softeners. I found this one on Amazon and it had all the specs I wished (metered, salt tablets, only one tank…) for the right price. I read the Amazon reviews and went for it as it is the only one I have some customer reviews on… It is simple and efficient. Steve is, as stated in the preview reviews, very kind and helpful. I made the right choice!

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  118. neil hardy

    Good value for the money easy to follow instructions very pleased

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  119. david harrop

    very pleased with this product and with the service from this company

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  120. Mrs. C. L. Denchfield

    This is a brilliant piece of equipment, we now have the water that we have need for so long, and I am not worried about giving a drink to the children, I would recommend this to my friends and family, do not hesitate to get one it will make things all the better, washing machine, kettle, shower, heating, would benefit from it, I cannot wish for anything better, many thanks for my better lifestyle

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  121. Hidden

    Great service, easy to install and set up, water softened in days, excellent product

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  122. Oleg S.

    Delivery was quick and smooth, it looks solid and reliable, as described. After a few re-set up manipulations I finally got soft water running from my taps.

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  123. Nigel Hancock

    I bought this to replace an existing water softener which had failed so the plumbing was already in-place – the only difficulty I had was that the unit as supplied comes with 1/2″ inlet/outlet connections and while the instruction say they can supply different sizes, it’s a bit frustrating when you (along with most of the UK) have 3/4″ connections. I would have thought that for the few extra pence it would cost on a purchase of over £300 they might have included the optional parts in the box? Nonetheless, once I had made-up some adaptors, all works well. I would strongly suggest downloading the latest version of the manual from their website as this will have the latest info – the YouTube videos are handy but didn’t quite reflect the version I had. I like this water softener because although it’s metered – you have the ability to fine-tune a number of settings – it works fine using the settings in the on-line manual as a starting point but if, for example, you find that after a re-generation your water tastes a bit salty it most likely means it needs a bit more rinse time and this, and other parameters can be set up. All in all, very pleased.

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  124. Bill Downie

    Excellent product. Does everything it should do. For those of you worrying about the 1/2″ fittings, just get two “outside tap – Hozelock type connectors” from £1 shop, and use the 1/2″ to 3/4″ adapters supplies with it. Then you can use standard 3/4″ hoses.

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  125. Gemma Graham

    We bought this product due to the hard water in our area, and it has worked a treat! It has made a noticeable difference to our bathrooms which would always show the limescale. Very happy with the product And the aftercare services we received and would highly recommend water2buy.

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  126. zahir

    Replaced a 15 year old MC250 that stopped working. Used the hose lock adaptors (mentioned in a previous review) and they worked fine up and running in 3 hours as the existing pipework only needed some minor adjustments. Will see how good the product is over the next few weeks but so far so good.

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  127. michael napper

    Good price, quick delivery, appears to be well made, but the instructions provided with it concerning the programming are not really good enough – although to be fair the information is available on the company`s website.

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  128. len raynsford

    Excellent product quick delivery

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  129. Kunde

    Nach langem überlegen und reichlichem Vergleichen hab ich mich für die AS200 entschieden, warum?! In unserem Haushalt haben wir eine Wasserhärte von 18 dH (321ppm), was auf die Lebensdauer meiner Duschbrause (Regenbrause) und den Untertischboiler geht, der ist im Schnitt alle 4 Jahre ein Opfer des Kalkes. Seit zwei Jahren ist nun im Keller ein 200l Warmwasserboiler installiert und der wird wohl auch nicht ewig halten bei der Wasserhärte, also muß eine Enthärtungsanlage her, nur welche? Es gibt viele Anbieter, doch 1600€ und mehr waren mir einfach zuviel, da in meinem Fall nochmals ca. 600€ Installationsmaterial dazu kommen, da einiges umgebaut werden muss. Nach langer Suche entschied ich mich dann für die AS 200 da, die Größe für unseren Haushalt (ca. 500l Wassser/Tag) ausreichend ist, da ich ja nicht auf 0 dH, sonder um 10 dH enthärten will, und sich dadurch die Menge des zur Verfügung stehenden Wassers fast verdoppelt zur Herstellerangabe, da sich diese ja auf 0 dH bezieht. Für die „Verschneidung“ hab ich mir ein Anschlussset bestellt. So nun zu Verkäufer und dem Produkt Versand war flott und kam ohne Transportschäden an Es war ein UK-Netzgerät dabei, das hab ich gewusst deshalb hab ich mir gleich einen Adapter bestellt, hätt ich mir aber sparen können, da ein Adapter kostenlos nachgeschickt wurde. Als ich mich beim Verkäufer per e-mail (über die Amazon seite) dafür bedankte und ihm sagte das ich es schade finde das mann 3/4 Anschlüsse nur direkt über die HP-water2buy Bestellen kann, wurden mir prompt welche kostenlos nachgeschickt, obwohl ich sagte das ich schon welche direkt bestellt hab, freut mich trotzdem, so hab ich welche in Reserve falls bei der Montage was danebengehen sollte. Kleines Manko, bei 2 von 6 gelieferten Anschlussstücken fehlte eine O-Ring Dichtung, aber das ist in meinem Fall verschmerzbar da ich ja 2 Stück gratis bekam. Werde in den nächsten Wochen die Anlage in betrieb nehmen und werde dann ein Update bringen. Zum Verkäufer kann ich nur sagen, daß er sehr bemüht war. Wenn die Anlage das hält was sie verspricht dann bleiben die 5 Sterne.

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  130. Albert Friedl

    Das Gerät macht einen robusten Eindruck. Es ist seit etwa 5 Wochen problemlos in Betrieb. Water-buy hat unaufgefordet und kostenlos ein Netzteil mit Euro-Stecker nachgeliefert. Die Installation und Inbetriebnahme kann man mit etwas handwerklichem Geschick selber durchführen. Das Gerät reduziert die Wasserhärte auf 0. Durch Zumischung habe ich mein Wasser auf Waserhärte 6 eingestellt. Die Bedienungsanleitung auf Deutsch ist etwas holprig, ich bin aber doch damit zurechtgekommen. Ich kann das Gerät weiterempfehlen

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  131. Ingo Sande

    Wir haben das Gerät nun ca. einen Monat im Betrieb, und ich muß sagen, daß der Wasserenthärter super funktioniert. Nach relativ einfacher Installation , haben wir nun endlich weiches Wasser. Auf Anhieb von 23°dH auf 0°dH. Mittels Verschneideblock allerdings auf 6° dH eingestellt. Die allnächtliche Regeneration bekommen wir gar nicht mit und der Wasserverbrauch mit ca. 8 Liter pro Regeneration ist wohl absolut in Ordnung.Wir sind also begeistert und freuen uns über keine Kalkflecken mehr.

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  132. amadiolino

    L’addolcitore è stato montato e messo in funzione da un Idraulico esperto nel campo, tutto funziona zenza problemi, Saluti Lino..

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  133. L. Robson

    Exactly what we wanted

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  134. John R P Stubbs

    A very affordable water softener, once plumbed in it works perfectly, the manual is not the best but after a bit studying you can figure out what needs doing

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  136. Grant Roberts

    Easy to fit and just works, its better than my last one that cost twice as much

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  137. michael schonhut

    Bought this last week and installed it myself with a couple of flexible tap connectors.The difference in the water is amazing. Scale in the shower just wiped away with a sponge and more luxurious feel using shower gel. Definitely recommend getting one. Also no floating yukky stuff in my black tea.

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  138. Ian Scaife

    an excellent product, received item next day, fitting simple. does exactly what it says on the box.

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    Good water softener, poor instructions and the failure to respond to my email query lost it the fifth star.

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  140. Nicky

    I love this and it works instantly. My builder who has plumbing experiance did find it a bit hard to install but got there in the end. you can feel the difference as soon as you get in the bath.

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  141. freerudi

    After two months of operation I am completely satisfied by the performance of this water softener. This was used to replace another water softener that I had for 12 years and where the resin had failed – apparently this is to be expected. I had to purchase some adaptors to go from 15mm to 22mm (I could have got these from the vendor but was in a hurry to get the system up and running again). Read the instructions very carefully – I got caught out by not opening the inlet valves! Also the instructions that are online for the settings are the de facto ones. Water is now soft again and regenerates the resin on time to keep the water soft. Used in a household with 2 adults and 2 teenagers. Salt usage appears to be similar to my previous water softener which was acceptable to me. Hopefully it will continue to operate for another 12 years!

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  142. Mr R.J.Brindley

    It arrived on time, but with the wrong fittings. The replacements were of different sizes, I then had to wait for over a week to receive the correct size before I could install.

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  143. Nicholas ottery

    Took the plunge and purchased one. Reason for this. Removed toilet pan and cistern for new replacement. Toilet had been backing up for years. Not flushing away. Thought it was stuff being put down that was blocking it.Could not believe when i looked into u bend of the toilet pan. It had been reduced from around 90mm to 50mm. Layers of scale. Also in shower areas. the pipework, taps and valves were tarnished with scale. Since we have had water softner installed. Every thing is nice and shiny, shower roses,taps, valves and pipework. The washing machine, dishwasher and cistern valves should hopefully be free of scale now. We did have a leak on ours. It was noticed after a couple of months after installment. After communicating with Ware2buy they posted a replacement part which we fitted. everything is all ok now. I left my details in the sales department and they would get Steve to phone us back. It might not be straight away.We also communicated by email. Steve was very reassuring and very help full. Especially in initially setting up the machine. We still got hard water going to kitchen, bathroom and outside taps for drinking.

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  144. Richard Conroy

    Excellent product – easy to install and water now feels lovely. Great customer service – received a phone call the same day regarding a menu setting I didn’t understand. Thanks Water2buy.

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  145. Thomas Meier

    Die Lieferung erfolgte sehr schnell, alles war gut verpackt und vollständig wie beschrieben. Einige Dinge mehr braucht man dann doch, und das Zubehör hab ich dann auch bei Amazon erstanden. Die Beschreibung ist etwas irreführend, aber dank Google war dann auch bald alles geklärt. Selber montieren wollte ich es aber nicht. Das Zubehör, und weitere notwendige Dinge wie Druckminderer etc.brachten den Endpreis dann doch auf knapp 850€. Dafür ist das Wasser toll, und wir sind vollauf zufrieden. Der Salzverbrauch ist sehr gering, in 4 Wochen war eine Regeneration. review image

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  146. Kunde

    Einfach genial!! Schnelle Lieferung! Handliches Produkt! Einfache Programmierung, wenn auch nicht in Deutsch. Vollkommen ausreichend für einen 2-4 Personenhaushalt; Auch wenn beim Gerät ein UK-Netzteil beiliegt, das deutsche Netzteil wurden auf Anforderung direkt kostenlos nachgeliefert. Den Anschluss der Wasserleitung habe ich nicht über die angebotenen Regler sondern über separate Kugelhähne vorgenommen. Diese vergammeln nicht so schnell und lassen sich leichter bedienen. Den Water2Buy AS200 kann ich jedem Paar empfehlen.

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  147. bravo

    vraiment trés satisfait de cet adoucisseur aucun probléme pour l’instalation,réglage trés simple, bon produit pour son prix je le recommande

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  148. ingolf egerer

    Hatte eine Wasserhärte von 23 , bin jetzt bei 10. Der AS200 steht im Keller und ist nicht unmittelbar nach der Wasseruhr angeschlossen. Den Keller eingeschlossen sind es 4 Etagen und an der letzten Entnahmestelle habe ich auch eine Wasserhärte von 10. Habe den AS200 auch schon weiterempfohlen. Anschließen und Inbetriebnahme problemlos.

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  149. Karl-Heinz Wezel

    Die AS 200 kam relativ schnell an und war gut verpackt. Wir haben diese dann sofort angeschlossen und dabei festgestellt dass das Netzgerät mit Steckvorrichtungen für das Commonwealth und nicht für Deutschland ausgestattet war. Also ein neues gekauft für ein paar Euro .Fertig angeschlossen arbeitete die AS 200 sehr gut.15° dH auf 1,5° dH, aber nach ca.4 Tagen waren die Werte wieder auf 15°, alle Einstellungen nochmals geprüft und kein Fehler gefunden, also per Mail angefragt, mir wurde auch sofort geantwortet mit Tipps und technischen Angaben, aber das brachte keine Besserung, dann habe ich die Zeit Reg. Time der Uhr statt von 2.00 Uhr nachts auf 13.00 und die Reg. Capacity auf 00,01 gestellt sowie ein paar Liter Wasser auslaufen lassen, danach hat das Display Backwash Remain angezeigt, aber der Mechanische Teil sprich das Stellrad ist nicht angelaufen. Das habe ich per Mail water2buy mittgeteilt und dann kam eine ganze Litanei was alles falsch sein könnte usw. Erst als ich water2buy Bilder des Anschlusses gesendet habe und Ihnen mittgeteilt habe dass ich eine Elektroinstallationsfirma besitze glaubten Sie mir und bestätigten dass ich einen neuen Ventilkopf zugesendet bekomme. Jetzt hat es leider 6 Wochen gedauert bis dieser da war, Zwischenzeitlich hatte ich zwei Mails gesendet und nachgefragt, erst als ich ein wenig energischer reagierte, teilten Sie mir mit dass der Kopf innerhalb einer Woche zugestellt wird. Das war dann auch so, wir installierten diesen noch am gleichen Tag, was wirklich kein Problem ist, da die Anschlüsse Steckvorrichtungen sind, und der Kopf wenn einer den Behälter festhält, sich durchaus herunter drehen lässt, auch ohne Spezialwerkzeug. Nach den richtigen Einstellungen funktionierte die automatische Regeneration endlich einwandfrei. Jetzt nach ein paar Wochen Betrieb muss ich sagen, ich hab es nicht bereut, alles arbeitet einwandfrei der Wasserwert liegt etwa bei 2° dH, nach ein wenig Einstellung an der Verschneideeinrichtung am Anschlussventil, und die Kalkflecken sind endlich weg im Becken, für die Kaffeemaschine kann das Wasser direkt genommen werden, der Waschmittelverbrauch hat sich halbiert und und und. Ich kann eine klare Kaufempfehlung aussprechen. Ein Punkt Abzug nur deshalb weil das Ersatzteil so lange gedauert hat.

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  150. HOUREZ Jean Marc

    Appareil reçu à la bonne date MAIS: 1) Couvercle de protection “bleu” cassé sur les deux coin arrière 2) Transformateur électrique pas adapté au normes Française. Achat d’un adaptateur Obligatoire. J’ai envoyé un mail au fabricant concernant ces remarques il y a plusieurs semaines et à ce jour pas de retour de leurs part. Dommage. Pour ce qui est de la mise en service et du fonctionnement, pas de Pb particulier

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  151. Brian J T Huggett

    Has made a huge difference to our water quality in an area of very hard water. Previously streaked shower screens now crystal clear, lime scale build up on shower and on taps and toilets a thing of the past. Scum build up in baths and sinks gone. Showering is a real pleasure with the softer water – feel cleaner! Installation, professionally done, was quick and easy, but would have benefitted from pipes being either included or made clearer that they were not supplied an needed to be ordered separately. Fitted neatly into a snug space. Wish I had bought one years ago!

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  152. Ratnajit

    Excellent product n very supportive call center. Steven also helped me with a replacement 22 mm connector and 22 mm hoses instead of the default 15mm ones for my AS200 model as per the advise of my plumber. Would strongly recommend

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  153. Richard Owen –

    I will install myself. 10

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  154. Geoff Martin – Hitchin

    so easy I installed it myself

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  155. Peter Mason – Seaford

    Self installed in 1.5 hrs

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  156. David Fox – Colkirk


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  157. mary mcdonald – portlaoise

    install by son

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  158. sean o neill – ratoath co meath

    my son installed it for me

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  159. david wright – ilford

    i did it myself

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  160. Michael Woods – Great Yarmouth

    Did it myself easy

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  161. Kate Marshall – Wiltshire

    DIfficult to say as we are having lots of other plumbing work done and havent had final bill yet

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  162. Pat fletcher – lincs

    Got my friend to do it

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  163. Mike Vinson – Reading

    I paid 150 for the unit to be installed by a local plumber

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  164. John Curry – Suffolk

    Installed it myself

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  165. Derek Hammond – faversham

    Installed it myself

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  166. Brian Toombs – La Marina Alicante Spain

    Installed it myself – replacing older and larger unit so plumbing connections already there – so cost at all.

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  167. Tom Adams – Kent

    Installed it myself!

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  168. Ralph Whittaker – Chippenham

    Installed it myself.

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  169. carl humphries – newent glos

    installed it myself – was a replacement

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  170. Alexandra Pammer

    Habe die AS200 jetzt ein Monat in betrieb bin sehr zufrieden. Habe sie auf 7dh eingestellt vorher 17dH.Lieferung super auch der Netzadapter kam ca nach 1Woche nachgeliefert.Montage und Programmierung einfach .Man braucht sich nur das Anschluss-Set für die Wasserenthärtungsanlage dazu bestellen.

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  171. Peter C. Schweiger

    Anlage wurde für das gesamte Haus von uns selbst nach beiliegender, recht ausführlicher Anleitung montiert. Klappte ohne Probleme, alles recht gute Qualität. Sehr hilfreich waren auch die erklärenden Videos dazu auf der Webside der Herstellerfirma aus Dublin. Die Entkalkung arbeitet zuverlässig in der Nacht, und erst, sobald nötig, je nach Wasserverbrauch. Der jeweilige Zustand und die Einstellungen sind auf dem Display gut abzulesen. Damit haben wir zu einem sehr günstigen Preis das Problem mit unserem extrem kalkhaltigem Wasser gelöst, das im Haus viel Ärger machte und sogar Schäden verursachte. Salzverbrauch ist ebenfalls verbrauchsabhängig, je nach Wassermenge. Über die Lebensdauer des Ionentauschers lässt sich naturgemäß noch nichts sagen. Sie dürfte aber im Bereich ähnlicher, oft doppelt so teurer Anlagen liegen. Wir sind unsere “Kalk-Sorgen” also los und sehr zufrieden.

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  172. Nikolaus Sthör

    das Gerät AS 200 ist seit einem Monat im einsatz und funktioniert einwandfrei, von 20dH hat er auf null geschaft! Da 0 dH nicht empfelenswert ist, habe auf 5 dH über das Ventil eingestellt. Die Instllation war nicht schwer, mit etwas handwerklichem Geschick ist für jeden machtbar. Die Lieferung erfolgte ca. nach eine Woche, was ich auch in Ordnung fiende. Bei der Lieferung war Eurostecker mit dabei, leider das obere Blaue Deckel ist beschedigt worden. Nach einen Imail und Foto von beschedigten Deckel an Water2bay würde sofort, und ohne Fragen neus geliefert. Gute und Freundliche Service ! Für diesen Preis ist das Gerät AS 200 einfach Supper und empfelenswert, er macht was er machen soll, wir haben im ganzem Haus Kalkfreies Wasser Bis jezt bin seher zufrieden.

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  173. K. Pö

    Das Produkt ist preiswert und gut! Die Firma kann ich nur weiterempfehlen! Das Gerät beötigt ein Netzteil das auch beigepackt ist. Leider hat es einen englischen Stecker (was auchdurchaus verständlich ist da es ja aus England kommt) – unaufgefordert kam 2 Tage später ein zusätzliches kostenfreies mit einem europäischen Stecker versehenes Netzteil in’s Haus. (Sensationell). Auch bei technischen Anfragen wurde in einer Stunde geantwortet! Wenn ich noch etwas benötige werde ich sicher hier wieder einkaufen

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  174. Ghibli

    Reçu ce matin l’adoucisseur avec 3 jours d’avance sur la date annoncée. Contrairement à ce que j’ai pu lire, le produit est parfaitement emballé et cerise sur le gâteau, un 2ème transporteur m’a livré gratuitement un adaptateur made in France (avec un sachet de bonbons “Aribo”. . . St Valentin peut être . . . mais je suis un peu fleur bleue, en tout cas c’est plutôt sympa; merci Steven, chargé de clientèle chez Water2buy). J’ai lu la notice et le mode opératoire semble évident, donc annule et remplace le précédent plutôt encombrant . . . Y a plus qu’à !

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  175. lionel depasse

    super produit.facile à installer.déjà réglé à la livraison.je le conseille sincérement.je ne regrette pas mon achat. on fait des économies de produit et on protege les appareils menager

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  176. Client

    Super produits nous avons rencontré de gros problèmes de livraison et le sav nous en a expédié un autre en changeant de transporteurs puis la prise étant une fiche anglaise le sav nous a envoyé la prise françaises en seulement 3 jours super sav chapeau pour l’installation rien de plus simple et tt et deja pres réglé juste a metre a leur et il fais son boulot on peux acheter les ieux fermé et super rapport qualité prix

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  177. Jay

    Hallo Zusammen, habe die Anlage nun 1 Monat im Betrieb. Ist alles bestens ich habe ein Einfamilienhaus mit 2 Bewohnern. Hatt eine dh 24 nun dh 3. Einbau war leicht. Kleiner tipp auf den Shop von Water2Buy bekommt man die Flexschläuche und Adapter viel Günstiger als in Deutschland. Mir wurde das Englische Netzteil geschickt. War für mich kein Problem da meine Telefonladestationen solche adapter dabei hatten. Allerdings wurde mir sogar ohne Aufforderung das richtige Netzeil Zugeschickt. Sehr guter Service. Ich hatte mir bei den Preis nicht so viel erwartet. Aber man kann sagen, das gerät arbeitet genau so gut wie die Anlage die ich zuvor drin hatte. Und diese hat 1900€ Gekostet und hat nach 3 Jahren den Dienst quittiert. Wer seine Trinkwasser Anlage schützen will und Teuere Schäden im TWW Speicher vermeiden will. Den kann ich das auf jedenfall Empfehlen. Dazu kommt noch das die Frau weniger zum Putzen hat 😛 und man die zeit besser mit ihr nutzen kann ;-).

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  178. user

    Einfach Super! Nach langer Suche habe dieses Produkt gefunden. Ich kann zu 100% weiterempfehlen! nach 2 Wochen in Betrieb sind wir von der Wasserqualität begeistert vorher 26dh, jetzt inkl. Verschneidung 6dh nach 3 bis 4 Tagen wird eine Automatische Spülung durchgeführt

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  179. H. Krause

    Der aufbau war nicht so schwierig,nur die Anleitung im Deutschen ist gewöhnungsbedürftig. Dafür läuft die Anlage seit einem Monat prima und ich hoffe das es so bleibt. Ansonsten ist der Preis unschlagbar.

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  180. W Hk

    Seit Lieferung bis zur Aufstellung sind wegen anderen Bauarbeiten einige Wochen vergangen.Bei der Montage gab es keinerlei Probleme,auch ist die Installationsanleitung sehr gut verständlich, einschließlich Progmmieranleitung.Habe 6dH eingestellt. Bis zu einer abschließenden muß ich noch einige Tage warten. (Hatte bereits 30 Jahre lang ein anders Gerät das defekt war, und für heutige Verhältnisse viel zu groß.

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  181. Client

    Produit de bonne qualité, livré en 2 jours, explications claires pour l’installation et cerise sur le gâteau ils m’ont même envoyé quelques jours après sans l’avoir demandé le chargeur pour les prises européennes

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  182. Client

    Très bon produit qui correspond à mes attentes petit bémol sur la prise de courant non adaptée à nos prise française

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  183. caravane043

    livraison rapide et service commercial irreprochable, le bloc alimentation adapté pour europe arriver automatiquement et raccord suplementaire (22mm) fournit sur demande, tres bon service . a reccomander, publicité faite dans mon entourage

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  184. LEBOUCQ

    Bon produit, facile à installer et à programmer. Satisfaite de mon achat je le recommande à tous ceux qui ont des problèmes d eau dure

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  185. Stephan

    Bon produit. Je suis satisfait. Le produit fonctionne correctement pendant deux mois. L’installation a été facile. Un sel de remplissage détient environ trois mois.

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  186. Paolo

    ottimo, è arrivato ben impacchettato ed è adatto da mettere sotto il bancone, di facile istallazione e programmazione, il trasfomatore è arrivato in una spedizione separata con la spina italia

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  187. Paolo Bonzanini

    Il prodotto è arrivato per tempo, perfettamente imballato e il coperchio blu integro ( ho letto che alcuni avevano il coperchio rotto). In un 2 ore l’ho installato pur essendo un elettricista. Da subito l’acqua è uscita dolce con quella sensazione liscia sulla pelle. Avviso gli altri utenti che per un impianto idraulico con tubi in ferro, come il mio, bisogna tener tarato l’addolcitore a 15^ gradi francesi, altrimenti c’è il rischio di bucare i tubi. Lo scrivo perché non ho trovato nessuna informazione data in merito a questo che può essere un problema importante.

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  188. Paul Denham

    My old water softener was huge and looked like something out of the engine room of the Titanic. It lived outside against the back wall of the house and took up half the back yard. It was also difficult to fill with salt because it stood so high. I was really pleased when my new Water2Buy softener turned up – it was compact, good-looking and light enough to be installed without problems. It fits well in a small space inside my house so I have my garden back at last! Easy to fill with salt, looks good, seems to do its job and the ordering and delivery were all fine. I even had a call from the company asking if all was well – I am a happy customer.

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  189. Suzie L

    I purchased the AS200 model and had all sorts of issues to start with, so here are some tips to help you get started:- 1. The instruction book for the AS200 contradicts the info on the video. The video is more up-to-date, so ditch the book and follow the on-line instructions. I placed my laptop on the kitchen floor, followed each instruction and paused the video until I was ready to move on to the next set up instruction. 2. The stainless steel braided hoses are not supplied with the water softner; you have to purchase them separately. Check on delivery that they have sent you the correct fitting, as I was supplied with an incorrect size to start with. 3. Don’t expect a return telephone call from this company; it seems that they have several staff but only one engineer who can talk you thru any issues / questions you have and getting hold of him is almost impossible. When they finally come back to you, they are charming but this can take days, rather than hours for a return call. 4. They don’t offer a fitting service so you either fit it yourself, or get a plumber to do so, hence the price you’re paying. 5. The blue plastic lid is very flimsy and according to several reviews, often gets damaged during delivery; I’ve just left the top off mine. On the plus side:- 1. Very fast delivery (three days). 2. The price (down from £500, to £289) is the best in the market place for this size model. 3. When I finally managed to get everything set up and working, the water hardness test confirmed that my water had gone from ‘very hard – almost 1000ppm’ to ‘soft -0ppm’ in less than 48 hours, which is pretty impressive. I’ll now monitor the salt usage and the water quality over the next few months, but after a frustrating start, I can now say I’m pleased I purchased this from Water2Buy. With just some very minor tweaks (such as a label on the front of the instruction book saying refer to the video rather than the booklet, and an a4 laminated COLOUR print-out showing all the machine parts labelled up for ease of identification), and some customer service improvements for call backs (which are guaranteed to wind up a customer if they’re not forthcoming !), they could easily do a lot more business !

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  190. J Tedder

    We have been very satisfied with this softener, it came well packed,was easy to install and has provided soft water from our very hard supply. It was very reasonably priced, in particular for a meter controlled unit [which should reduce our salt consumption, too early to say yet]. Our old softener lasted 30 years so we hope this lasts as well, although I would echo another reviewer in saying the salt cover lid could be more substantial.

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  191. Customer

    Brilliant product, does what it says on the tin. Would recommend this product to anyone our water has never been so soft. Great service, great price, thank you very much.

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  192. B. F.

    Schnelle Lieferung Guter Service – 1/2″ Adapter wurde auf Nachfrage kostenlos geliefert ebenso ein deutsches Netzteil. Günstiger Preis Anlage funktioniert seit ca. 1 Mon. problemlos.

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  193. Steffi S.

    Ich war durch den Preis anfangs skeptisch, aber die Anlage arbeitet jetzt seit 2 Monaten absolut einwandfrei. Von 23 Grad dh jetzt auf 7 Grad dh eingestellt. Die Einstellung ist etwas umständlich. Leider passt das Netzteil nicht in eine deutsche Steckdose, ein entsprechender Adapter sollte automatisch dazu geliefert werden. Leider habe ich bei Ihnen keine Angebote für einen Anschlussblock mit Absperreinrichtung und entsprechenden Flexschläuchen gefunden. Auch Abwasserseitig liegen keine Schläuche bei bis hin zum Syphon. Mir wäre alles aus einer Firma lieber gewesen.

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  194. L. Bachner

    Artikel schnell geliefert, Aufstellung/Einbau relativ einfach. Übersetzte Montageanweisung bzw. Inbetriebnahme für mich (als Laie) nicht ganz verstehbar, so funktioniert mein Gerät von der Einstellungen her auf “gut Glück”. Erst vor kurzem in Betrieb genommen, kann daher keine richtige Bewertung abgeben. Was mich aber jetzt schon stört, die “aggressive” Weise der Herstellerfirma eine (natürlich gute) Rezension unbedingt bekommen zu wollen.

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  195. Stephan Bohner

    Tadellose Ware / guter Service / Einwandfreie Funktion / Die Installation ist einfach und unproblematisch ! bereits nach 2 Tagen konnte ich den Erfolg im gesamten Haus messen

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  196. Kunde

    Hat alles super funktioniert. Installation für einen Laien möglich. Aber das empfohlene Installationsset passt nicht ohne zusätzliche Reduzierungen! Und die Bedienungsanleitung ist dürftig. Die empfohlene Bedienungsanleitung aus einer anderen Rezession Steuerventil BNT165 ist perfekt

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  197. Coeugnet

    parfait branchement simple et efficace pour 4 personnes au foyer. SAV au top pour toutes questions. RAS acheter les yeux fermés C’est des PRO

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  198. JP37

    En utilisation depuis 3mois. Après un peu beaucoup de tâtonnement dans les réglage il fonctionne comme désiré chez moi. Le seul problème c’est qu’il y aurai bien besoin d’un abaque plus complet pour pouvoir le réglé avec plus de précision. En gros bon appareil mais doc de M…

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  199. Marco

    Prodotto ottimo, vista la possibilità di programmare una rigenerazione di sicurezza dopo tot giorni se non si consuma il volume impostato in ottemperanza alla normativa italiana (cercate tra le domande su come fare). Peccato solo per l’assenza del produttore di cloro. L’assistenza è buona e ti risponde entro 4 ire ( di solito nel pomeriggio) e con precisione purchè abbiate pazienza nello scrivergli in inglese. Attenzione: quando fate i test della durezza, accertatevi di aver preso un tester per la durezza totale (GH per i gradi francesi o dGH per quelli tedeschi) e non per la durezza temporanea (KH o dKH) altrimenti non noterete differenza tra ingresso e uscita).

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  200. Manuel

    Ho comprato questo addolcitore perchè nella mia zona l’acqua è molto dura. Ho vagliato molte marche su internet, alla fine ho trovato la serie della Water2Buy. Penso che in questa fascia di prezzo non ci sia niente di migliore. Il prodotto è arrivato nei tempi previsti, mi è stato anche recapitato l’alimentatore con presa italiana. Nella confezione ci sono le istruzioni chiarissime, su come montarlo e metterlo in funzione, il modello AS200 è automatico e per una famiglia di 2/3 persone è perfetto. La qualità costruttiva mi sembra ottima, fino ad ora ha funzionato perfettamente. Non è troppo grande, qundi è più semplice trovargli un posto. Rigenera le resine in automatico ogni tot. acqua erogata, ma si può anche impostare la funzione a tempo se non si raggiunge la quaota di acqua nell’arco di tempo prestabilito. Ha un diplay lcd per le impostazioni e una manopola per far partire in manuale la rigenerazione delle resine. Ottimo prodotto. Non ha un cloratore ma secondo me è meglio, perchè se non si vuole lasciare l’acua troppo tempo a ristagnare, basta inserire un tempo massimo entro cui fargli fare la rigenerazione delle resine, ma ancora meglio si può acquistare una lampada UV per la sterilizzazione del’acqua non alterare l’acqua con il cloro secondo me è più salutare. Lo ricomprerei.

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  201. YouKay Green

    Well written instructions in lay mans terms and that are not a Chinese conversion make the fitting easy for a DIYer like me. Have fitted it in a kitchen cupboard which means the blue top cannot be used unless I chop some of the rear edge off so it could be slid forward. There is also a plastic cover supplied that slots over the salt fill hole so I’ve decided to ditch the blue top. Excellent value

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  202. Stephen Scanlon

    Does the job, reasonable price.

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  203. Neil C.

    I bought one of these as our washing machine and dishwasher both broke down and when they were taken apart the lime scale in them was astounding. since the installation of this device we have had no problems with the appliances and there are no lime scale deposits in there any more. We also found that the quality of water for the bath and shower was greatly improved and was far softer than previously. the water feels softer and soap lathers better etc. I thoroughly recommend these machines as they do exactly what they say they do. our appliances are working better, our water is far nicer and is much more comfortable on the skin. As to installation, it as very easy and connects via standard washing machine/dishwasher connectors and we had it up and running within about 10 mins. if you live in a hard water area i would recommend you getting one of these machines. It was well worth the money.

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  204. M. Gilhespy

    Ordered and received in 25 hours, softener in perfect condition and all the bits seem to be there. Obviously not got it up and running yet but doesn’t look too difficult a job. Will update when it is up and running.

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  205. Andrew Flint

    Relatively easy to fit with clear instructions and videos, just to be absolutely sure. Great size for a two person household, fits in a cupboard. Great customer service – highly recommended

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  206. Paul.H

    Delivered within 2 days of ordering, Straight forward to install with basic DIY skills, excellent results.

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  207. harry

    great price for a good water softener not had any problems so far.

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  208. Paul Anderson

    I am very happy how fast I received the product. I installed it myself. I rate it 5 out of 5 and would recommend it to my friends. I am very satisfied as it works like it should and I have had no problems with it so far.

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  209. Mrs D Burrill

    I installed the product myself. I think that the price is very reasonable. I would rate the product 5 out of 5. I am very pleased with the product because it fits it's purpose and does what it is suppose to do.

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  210. RajeevN

    Excellent Product and great service.

    Got excellent support for customer service to ensure I order the right product for my household. The softener was delivered in good condition. They helped me with the installation of the softener. Excellent workmanship. Finally a great customer experience.

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  211. Nicole

    big difference in particular showering – which used to leave our skin quite irritated but now is no problem. This is also great for our young baby, who suffers from mild eczema. Compared to other providers, Water2Buy is fantastic value for money.Very happy to give the service and product 5 stars.

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  212. Dev Sinha (verified owner)

    A very good product with very good service despite Covid.
    Ross is very professional with a very good sense of humour and problem-solving attitude. Will call back for any plumbing work and renovation before winter. Would recommend anyone, anytime. Kept me informed, on-time start and on-time finish.

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  213. Stewart Craig

    Bought this water softener from Amazon as we live in a very hard water area (furred kettles and blocked shower heads)
    Deliverd within 2 days and Plumber was able to install next day
    This really makes a difference to our water, family very impressed when taking showers, even though follically challenged even I can appreciate the difference in the water hitting my bald pate!

    The set up procedure in the manual is very easy to understand and so important when you first set up
    Control menu very easy ti navigate and change default settings

    Well explained in video

    Early days but I am looking forward to not having to de-limescale shower heads

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Green, White





Manufacturer Warranty

7 years from date of purchase




NSF, FDS, ISO 9001& 14001, CE, Qualitas

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