Will it work with my water softener.
SofTec will work with all brands of water softener that take salt.
How often should I use this product?
The resin cleaner should be used approximately every 6 months to 1 year.
How much solution I use?
Safely handle and use SofTec
Softec is a diluted Phosphoric Acid. Please read the safety data sheet (MSDS) supplied. Ovoid contact with skins. Store in unopened containers under cool, dry conditions. Do not store with or close to strong bases. Keep out of reach from children.
SofTec will work with all brands of water softener that take salt.
The resin cleaner should be used approximately every 6 months to 1 year.
The bottle has convenient markings on the side to show a single measure.
Pour a single measure into your water softener and when the salt is low and stir the water and salt solution. Run a regeneration cycle. Repeat if necessary. If there is any smell or taste from your water after the process then run another regeneration cycle until you are happy that the mixture has been washed from the system.
Softec is a diluted Phosphoric Acid. Please read the safety data sheet (MSDS) supplied. Ovoid contact with skins. Store in unopened containers under cool, dry conditions. Do not store with or close to strong bases. Keep out of reach from children.
Water2Buy SoftTec Resin Cleaner 1L Bottle | Water Softener Resin Cleaner for all water softeners
Water2Buy SofTec resin cleaner make your water softener like new!
SofTec is the easy way to restore and maintain your water softener. Simply pour a single measure into the salt tank when the salt is low and run a regeneration. Regular use of SofTec will extend the life of your water softener resin.
SofTec removes iron, manganese, silt, metal particles and organic compounds from the resin.
Fouled resins can cause, pressure drop, loss of capacity, limescale and hardness. Failure to maintain the resin will stop your water softener from functioning and it will no longer be effective in removing limescale.
Softec comes in a long lasting 1Lt bottle and is universally suitable for all brands of water softener.
Ilyas El Hachioui
12:43 23 Jul 21
Mihails Hrapunovs
11:24 23 Jul 21
It was a very easy install and so far so good. It’s working as it should and the water taste good!Happy with my purchase
Adefemi Owoade
10:14 21 Jul 21
Ron Lomax
09:40 21 Jul 21
Water softener still performing well after 14 years. Recently bought new 5 cartridge filter set. Usual fast delivery. A breeze to install - 10 minute job. Can't thank Water to Buy enough for the drinking water this system has provided. Our water... comes from a well with a high amount of manganese in the water. This takes it all out! Thanks againread more
Melvin Hopkins
17:31 20 Jul 21
Outstanding customer service. no quibble and satisfaction ensure. The product works very well too.
Kevin V
14:29 16 Jul 21
Great service, great product, highly recommended if you’re in the market for a household water softener. Easy to fit, easy to set up and maintain, really can’t see the value in spending up to 3x as much for the same outcome - great soft water!
David Nicholls
08:52 14 Jul 21
Fabulous service all round.
Bryan
16:30 13 Jul 21
Water filter kit includes 2 x cartridges, good quality tap, 2 x drinking water containers and all the fittings for various attachements. Best value for money on the net.
David Jeffery
09:37 09 Jul 21
Hello, I ordered a water filter system from this company last year, this year i attempted to install it, unfortunately i needed an adaptor and asked water 2 buy to send one, unfortunately they sent the wrong part originally but eventually sent the... correct one. for their continued persistence in trying to fulfil my request i am giving them this 5* reviewread more
Alan Bennett
09:37 04 Jul 21
Very impressed with prices and service form Water2Buy. Purchased Water softener, Filter tap and salt crystals.
Lei Xue
09:05 03 Jul 21
I have used soft water for more than a month now. In short, it is totally worth the money. You can feel the different especially if you have skin problem like eczema. And, I did not ever notice the noise from re-generation at night.Service from... water2buy is good. Ross did a professional fitting. Steven responded messages online promptly.Finally, I would recommend buying professional fitting service unless you are 100% sure about your DIY.read more
Natasha Whitman
09:52 01 Jul 21
Product arrived within a matter of days. Installation was easy, and the water quality improved within a day. As a test, I removed the limescale from my kettle, a day after the softener was installed, since then, six days later, the limescale has... not returned. Not sure why we didn't buy this sooner, it could have saved us a fortune, on limescale cleaning products.read more
sadik guler
11:58 30 Jun 21
Paulo Guedes
09:44 30 Jun 21
Great company with great products
Luke
22:51 29 Jun 21
Dispatched fast, great value would certainly recommend!!!
vicky adwani
10:03 28 Jun 21
chrirere ramirez
15:10 27 Jun 21
C’est top j’ai acheté l’adouccisseur 👍👍
David Curry
14:42 25 Jun 21
Fantastic service from Water2buy and Steven, I had a problem with my softener and he was really helpful in resolving it, thank you again for the help.
Rudi Luis
09:50 25 Jun 21
Good product and was installed by a professional named Ross Lewis. He explained everything to me and was very helpful. Ross did a brilliant job.
Dave D
09:10 24 Jun 21
Einfache installation, alles funktioniert zoweit ich das nach einer Woche beurteilen kan
Mark T
12:41 22 Jun 21
Atfer some research I recently purchased the Water2buy Easy1 Drinking Water Filter which I fitted to my kitchen sink. The package is very well thought out and gives you everything you need to fit a filter to domestic tap. The directions are easy to... follow and anyone with a small amount of DIY experience should be able to fit. The tap is attractive and the filter lasts a year and removes the unpleasant chlorine smell/flavor we had in our town supply. We used to buy bottled water and now no longer have to.read more
simon rainbow
07:28 20 Jun 21
Order process was simple and arrived a couple of days before schedule.Already had existing plumbing, but install and set up a doddle with the video QR codes.Have been using a couple of weeks without an issue and have tested the water softness and... it’s doing a great job.Highly recommendedread more
Gary Nunn
09:54 16 Jun 21
Excellent service and great product, arrived promptly - Thanks very much!
Richie Ros
17:05 02 Jun 21
Installed their RO water system into my camper! It was a very easy install and so far so good. It’s working as it should and the water taste good!
Michal Krejci
10:44 11 May 21
I have been using Water2Buy's R500 reverse osmosis water filtration system for more then 5 years and I cannot be more satisfied with it. The filtrated water is crystal clear and downright tasteful.The customer service is simply perfect.
George Farrow
10:57 01 May 21
There was a hiccup when the courier asked for additional £118 import charges before releasing the goods through customs to the UK (Brexit admin hangover) but this was quickly sorted by the Water2buy team. An excellent product and much better value... than the competition.read more
Nadja Kubath
14:59 28 Apr 21
Absolut top!Der Wasserfilter lässt sich sehr leicht installieren.Preis/Leistung top!Absolut empfehlenswert!
JACQUES COHEN
02:14 23 Apr 21
Incontournable . Enchanté .Enthousiasmé . Service:***** .Hyper sérieux .Communication .Commercial . Réactivité .Suivi .Tout impeccable-irréprochable . Du GRAND Commerce quoi ! comme rarement . Mil mercis à tous ...et au commercial pour ma part .
R H
18:50 21 Apr 21
top Service und natürlich Produkt W2B200 :)
wayne harvey
18:42 17 Apr 21
Brought a water softener from them, really fast delivery and great customer service
Nitin Goel
09:37 16 Apr 21
great price, good service and soft water !
Poonm Madhok
11:33 15 Apr 21
very pleased with my purchase and the professionalism of the company. they answered all my questions before I made the final decision of buying the softener and salt.
smail ISMAIL
19:30 14 Apr 21
Tout bon Adoucisseur.Facile à installer Le système de filtration d'eau inversée fonctionne très bien
John Robson
09:18 14 Apr 21
All good. Reverse water filtration system works very well.Water tastes so much better
Tom McGrath
11:51 11 Apr 21
Kamil Majowicz
10:38 11 Apr 21
I bought a water2buy Easy1 drinking water system it easy to install, set and it works perfectly. High recommend this store.
Nerea Pons
12:50 08 Apr 21
El producto es una maravilla!Funciona súper bien y el agua está riquísima.Además ahorraremos en agua y no contaminamos el planeta con el plástico del agua embotellada! Maravilloso!
Laura Zapata Osés
13:57 25 Mar 21
Nos llegó súper rápido, la instalación muy bien y es tan cómodo que estamos encantados!!!
Laura SC
13:34 22 Mar 21
Muy fácil de instalar y funciona de maravilla! Estamos encantados
Ester Monroy
15:02 19 Mar 21
The customer service has been fantastic, I hadn't been able to complete the installation, but they will send the replacement piece for the faulty part and I hope that works now.
Barry Bridges
12:11 16 Mar 21
Easy to choose , easy to use! can't fault thus far and good value for money
James Carberry
13:39 15 Mar 21
Absolutely brilliant service as usual. Highly recommended.
Melanie Boyden
13:00 15 Mar 21
The Easy 1 Filter is such a brilliant product. We have just moved house and had to give up our fridge freezer that had an inbuilt water filter, so this filter with tap has been amazing. We installed it ourselves and it was super easy to do, took us... around 30 minutes! The filtered water is lovely and you get an extra filter in the package. It's really simple to install and use, if I can do it, anyone can! I thoroughly recommend the Easy 1 Filter.read more
sabrina jaschinski
09:36 15 Mar 21
Produit facile à installer , prend peu de place .Grâce aux tests fournis on a pu voir de suite l’efficacité de cette installation sur la qualité de notre eau
Robert Donaldson
15:06 08 Mar 21
This is the 2nd water softener we have purchased from Water2buy (we moved house) as always fantastic service we wouldn't buy from any one else. If you have any questions they will call you and run through everything with you couldn't be any better.
Sarada Bhattacherjee
10:13 04 Mar 21
Great Product.. great service by the company
sabrina jaschinski
09:16 04 Mar 21
Grande simplicité d’installation, et un réel changement quant au goût de l’eau . Jusqu’ici nous ne pouvions boire l’eau du robinet ( douleurs abdominales) mais grâce au filtre water2buy il n’y a plus aucun soucis
Lily Sawyer
15:01 03 Mar 21
We installed our Easy 1 Filter ourselves and were so surprised that the process was so easy! The filter works a treat and the water tastes cleaner. You also get an extra filter with this package - a steal for the price. If you're daunted at the... prospect of installing this filter ourself, don't be! The instructions are clear and the process is simple! Totally doable!read more
Sébastien Lepers
07:25 03 Mar 21
Produits simple a mettre en œuvre et efficace, je recommande !
The Rev
13:22 02 Mar 21
Outstanding product and even better customer service! Purchased a W2B200 water softener for home use via Amazon. Item arrived in pristine condition. Took a couple of times going through the directions and watching a few YouTube videos to fully grasp... the install/programming process. After that, installation was stupid easy!! Unit works great on very hard water. I am near Chicago (USA) so imagine my shock to get a phone call from Ireland to see if I was satisfied!!! Hands down the best customer service I have enjoyed in a very long time.WELL DONE TEAM WATER2BUY!!!read more
Helmut Stutzmiller
12:33 02 Mar 21
Hervorragendeer Preis und sehr einfach zu installieren. Einfach Top !!!
Jose Juan Fernandez
11:35 02 Mar 21
FACIL INSTALACION Y CONTENTO CON EL RESULTADO
CHRISTIAN POLIDANO
11:44 26 Feb 21
Rapide et efficace. Cet appareil est reconnu pour ses qualités sur tous les blogs. Très satisfait de mon achat. Je recommande.
vincent CLADY
09:19 25 Feb 21
wim Verbruggen
17:05 24 Feb 21
easy to install, no problems at all. works fine.
Antoine ABI-Girges
00:17 23 Feb 21
Achat de l'adoucisseur W2B800,Tres Bon rapport Qualité/Prix, facile a installer.Service Client joignable et efficaceJe recommande cette marque
bertrand burot
09:10 22 Feb 21
bon rapport qualité prix. installation assez simple.
Nuala Browne
17:28 19 Feb 21
Excellent service and delivery. Any problems I had were dealt with most efficiently by Steven. I had to contact him several times. Nothing was a problem for him. I can highly recommend Water2buy.
Deven Padhiar
10:42 18 Feb 21
Had a few delivery issues but resolved quickly by steven at water2buy,great customer service considering we are in the middle of a pandemic.I would highly reccomend buying direct from waert2buy
Nandun Mohottige
08:45 18 Feb 21
Jean Cerez
18:13 15 Feb 21
Excellent rapport qualité/prix. Tout les renseignements sont disponibles sur smartphone (application), documentation, YouTube, site Water2buy, ... , pour une installation facile! Utilisation simple, je recommande !!!
Greville Marchant
13:19 11 Feb 21
Great water softener at a very competitive price. I had an issue with the first delivery however, this was resolved very quickly and easily by Steven the customer service manager. So simple to install. Took me less than half an hour all in.
Adrian Hoff
12:28 11 Feb 21
Item arrived very promptly. Plumber was in touch about fitting within a day of the softener's arrival. A small issue was dealt with swiftly and efficiently by the office. So far, so good. Thank you Water2Buy.
Audric Chalon
15:02 10 Feb 21
L'adoucisseur fonctionne bien: l'eau est adoucie et la vanne m'a permis d'obtenir facilement la dureté voulue.Néanmoins, 2 points d'attention:- J'ai une petite fuite au niveau de l'adoucisseur, j'attends une réponse du SAV pour obtenir une... nouvelle pièce- L''eau a un goût de plastique, je suppose que c'est normal vu que l'appareil est neuf. j'espère que ce goût partira. A surveiller.read more
Greville M
19:48 09 Feb 21
I had some issues at the start with the delivery of the water softener.I order the water softener two weeks later, still nothing. I got talking to the customer service team, Which told me that there is a delay due to Brexit, Then nothing after that... until I call again, and they said to me there was nothing they could do with the delayI said I give them one last chanceI got talking to a different guy this time call Stevenwho said he would look into this for me. After 1 hour, I got a call back from him. I was shocked because the service I receive before this was nothing like thishe apologizes for the delay and promises me I would get my water softener in 3 working days. The next day I got my water softener delivery to me I could not believe itThree days later, he calls me back again to follow upI read many reviews on the water softener before I purchase itand time and time again, I have seen if a customer had an issue, Steven name was popping up every time to say what a great job he didand all I can tell if you have a problem with water2buy, ask to speak to Steven; your problem will be no moreread more
Gheorghe Cojocariu
18:54 08 Feb 21
I bought both the water softener and reverse osmosis from Water2buy. So no more limescale and we use water from the tap to drink perfectly fine. I have recommended to family and friends.
Michaela Dahlke
15:06 04 Feb 21
Die Installation war, mit Hilfe eines Fachmanns, gut möglich und die Einstellung war auch easy. Ich würde das Gerät auf jeden Fall weiter empfehlen.
Ander Muntadas
14:48 01 Feb 21
Eric Costa
11:02 31 Jan 21
baz caroline
15:58 30 Jan 21
Nikolay Stamenov
22:29 28 Jan 21
o laf
16:59 28 Jan 21
installation et réglage facile.
Denis Renaud
17:35 27 Jan 21
After a few irritations everything was resolved to my satisfaction.
howard smith
10:20 27 Jan 21
It was easy to install as a replacement. The only problem i had was getting used to the controls but it did not take long to work it out. The £50 credit to spend on salt or other things is a nice touch.
Mauro Temperini
10:18 27 Jan 21
Un acquisto assolutamente centrato, macchina efficiente e facile da usare, risultati impeccabili nella riduzione della durezza dell'acqua, a tutto vantaggio dell'impianto idrico di casa. Consigliatissimo..
Franck Déon
09:25 27 Jan 21
Nickel
jhanavi
23:17 26 Jan 21
I bought W2B200 water softener system last year from water2buy. I appointed a plumber to install the system as I am pretty useless at DIY, but he mentioned it was straight forward to install. The videos for troubleshooting are exceptionally... helpful.The plumber did not not turn the valves on (by mistake), hence the system was not working. I got in touch with water2buy technical team,zdenek helped me with getting my system up and running within no time. On request I was sent extra water testing strips. I highly recommend this water softener system and the company for its excellent customer service.read more
Tonnie Nijhof
10:56 25 Jan 21
Mathias Kern
00:35 22 Jan 21
Easy installation, works perfect, good value for money
Gilles Bouisson
20:11 17 Jan 21
Je viens tous juste de l'installé facilement à voir dans le temps.
Tony Colledge
15:47 13 Jan 21
The original purchase of an Aquasoft water softener from Water2buy was perfect - fast free delivery, great installation instructions and it has made an amazing difference to the softness of the water. Pure luxury!Fast forward 6+years and I needed... to ask for help with a problem. Brilliant service under the 7 years warranty, lots of telephone support with video links then a replacement head despatched by Fed ex which returned the unit to as new performance.Five Stars plusread more
Franz Nolasco
10:13 12 Jan 21
super produitje le conseille a tousfaciliter de réglage et très bon résultat
[email protected] S07101701
10:53 11 Jan 21
install and forget as it does it all
Patrick MOREL
09:13 10 Jan 21
Tout est nickel. Produit excellent !
Domenico Losito
09:07 02 Jan 21
Very good!!!
Wyn Benyon
16:13 01 Jan 21
ionut buzila
11:18 23 Dec 20
Jayesh Patel
18:13 11 Dec 20
So far so good. Had a quick delivery and found the support very good.
Eamonn McGirr
17:09 06 Dec 20
W2B200 water softenerIt was relatively easy to install, fitted well in boiler cupboard. We have very hard water and the difference is amazing. No more soap scum in bath water just lots of lovely bubbles. I would recommend.
Donal O Liathain
09:47 03 Dec 20
Great advise from the lads at Water2buy Ireland. Dealt with my questions quickly and gave great guidance. Definitely would recommend the company.
Graham Schofield
08:43 03 Dec 20
Fitted water2buy water filter kit easy to fit and easy to replace filtersWould definitely recommend this company.
H Bird
08:30 03 Dec 20
Good to deal with fast well packed parcel quickly delivered
Darek Lizak
22:05 02 Dec 20
Great product (water softner) in affordable price and great after sale services.
Geoffroy SPORER
21:09 02 Dec 20
Produit parfait, et service client au top !!!!!
Haitham Telou
20:37 02 Dec 20
Great product and customer service. I have been a customer since 2016 and have been happy ever since.
Anthony Bevans
19:59 02 Dec 20
These are by far the best water softeners on the market.
Ian Craig
18:21 02 Dec 20
The softener seems to work well.
Alessandro Foina
17:58 02 Dec 20
Ottimi prodotti, prodotti all'altezza dei migliori sul mercato. Miglior rapporto qualità prezzo, ho comprato un addolcitore volumetrico da 6 persone più di 4 anni fa, installato da solo facilmente, ottima assistenza da remoto, mai un problema.... Suprconsigliato.read more
A Annesley
17:30 02 Dec 20
Great product, fast delivery
Edwin Hulme
17:04 02 Dec 20
Excellent service from ordering and ringing to get advice through to delivery. Great service.
Ger Donohoe
16:17 02 Dec 20
Very good service, I've had their reverse osmosis water filtration system for the last 5 years and it does it's says and takes all the impurities, but you have to add back in MINERALWe'll worth the investment 💘
conrad Hancock
14:54 02 Dec 20
Great Site, really easy to order free water saving devices from the website. I recommend it to anyone who wants to save money and precious natural resources. Go on do it today
Noel Coady
14:43 02 Dec 20
Water2Buy provided excellent direction on the appropriate water treatment system for my house, no more hard water issues with all my water using equipment. Thoroughly recommended.
BibleFeast
10:22 30 Nov 20
High quality products. I have used them for 8 years
Padraig Herlihy
09:11 30 Nov 20
Great customer service, very helpful when my water tank would not work, called me back with instructions on how to repair and stayed on the line until it worked
Virgilio Cassetta
16:22 29 Nov 20
Salve ho acquistato questo addolcitore dopo svariate ricerche su altri siti, e svariati svariati modelli e prezzi, ma chi più chi meno la sostanza non cambia, a parità di altri è ben illustrato con app e da internet sia per il montaggio e... configurazione della centralina il mio modello e l'800 per 10 persone ed anche se siamo in 4 con lo stesso prezzo del 4 ho preso questo, lo spazio non mi manca c'è solo da perdere un po' di tempo per mettere appunto il dosaggio del sale che richiede svariati tentativi, in sostanza sono soddisfatto dell'acquisto. una pecca la do nell'imballo perche' la copertura della centralina in plastica come tante recensioni è arrivata con una crepa(grazie ai trasportatori troppo attenti) l'involucro di cartone deve essere più robustoread more
Fernando Serventi
10:12 29 Nov 20
Exelent products and customer care! I have a water softener since two years and it still works as the first day!
T T
12:43 28 Nov 20
Having been pestered by Harveys multiple times to have the water softner replaced, I wanted to look at alternates to the ones that work on salt slabs and at a price I consider reasonable. Water2Buy although Irish had the best review rating and I... decided to take the plunge. A year later I am happy to annonce that its working like new with great water pressure, trouble free working and a bag of salt lasting about a month. Went for the W2B800 for a small family to keep the maintance low. Even the postage and communication was great and if you are good at DIY, you could install it yourself. One of the best purchases I ever made.read more
Sascha Gottwald
06:59 28 Nov 20
Neben der super schnellen Lieferung war die Anlage sehr leicht zu installieren. Leider keine direkte App Verbindung zum Gerät sondern nur eine Website um die Einstellungen berechnen zu lassen. Bin mit der Qualität zufrieden und mit dem Ergebnis der... Wasserqualität ebenfallsread more
Nayyar Raza
18:02 27 Nov 20
I have been using water2buy watersoftner for over 2 years now. It is great product. Low maintenance and easy to operate with great results. Couldnt be happier with the product. Thanks
Leon Rossouw
17:37 27 Nov 20
A brilliant product with first class service. I did a lot of research to find the best softener out there. I sm happy with this product and my taps stay lovely and clean now. Installer was very efficient also. Recommends.
robert bell
17:32 27 Nov 20
These guys are brilliant with superb service and after sales.
Todd Williams
16:14 27 Nov 20
Fantastic customer service, I've had Water2buy products for 4 years now and never had any issues. Good quality products. Always recommending them to others.
Paulo Guedes
15:42 27 Nov 20
Excellent company, I have been ordering for quite some years, and they are extremely professional. Had to replace the water tank and no blocking points were raised.
Harpal sandhu
15:23 27 Nov 20
I wanted to buy a new water softner for my new unvented system. I checked out few market leaders and decided to buy Water2buy. It's an excellent product, very good value for money and top customer services. I am very pleased with my purchase.
Padd25
15:13 27 Nov 20
robert sterckx
15:07 27 Nov 20
Roman Dvorak
15:04 27 Nov 20
I bought a water softener and I am very happy with it
Legendary Decado
14:57 27 Nov 20
WB200 installed in August 2019 by Water2Buy's North London service. Fitting took around 30 minutes, and the plumber also set up the recharge setting to fortnightly. Since then I have adjusted the recharge interval to every 1,400L usage. No limescale... since then. Working without any problems, and straightforward to service myself.read more
Sandeep Jain
14:56 27 Nov 20
Working amazingly well for last 3 years, easy to use as accepts variety of salt
Tilak Desai
14:56 27 Nov 20
Helps reduce limescale = soft water
srinivas R V
14:55 27 Nov 20
Have been using Water2buy Water Softener for over a year now and I can see the difference. Less to no limescale.Gives peace of mind from scrubbing
brikhna saleh
14:52 27 Nov 20
I have bought my water filter since 2017, I love it. It has saved so much of my money . No more buying bottles of water.
Ludovic POGORZELSKI
14:50 27 Nov 20
Adam Whatford
14:49 27 Nov 20
Installation was very simple and easy, diagrams were excellent and the product very good so far with excellent amounts of soft, silky water
Jagdish Bisht
11:45 18 Nov 20
Excellent sale services and customer issue redressal. No fuss, Easy dealing.Would highly recommend.
Claus Caspari
07:33 16 Nov 20
Ich habe über Amazon eine WB200 Anlage gekauft. Im Lieferumfang waren 3/4 Zoll Anschlüsse enthalten. Die angebotenen Anschlussleitungen sind aber 1 Zoll. Nach einer kurzen email an den Service Hr. Zdenka erhielt ich umgehend kostenlos 1 Zoll... Anschlüsse per Fedex zugesandt. Toller sehr freundlicher Service! Die Inbetriebnahme war einfach und die Anlage hat sofort weiches Wasser produziert!Schön wäre es, wenn ein komplettes Set mit Anschlussblock, Zu- und Abwasserverbindungen und Härtemessung angeboten würde.read more
Danielle Hamel
13:55 13 Nov 20
Excellent customer service and support. The area where our softener is installed is tricky but the installation team did a great job and performance is great - noticing a difference already!
Giten Dhokia
09:33 07 Nov 20
Very Happy with this product, easy to install with the instructions, you can instantly tell the water softens and genuinely happy with this product.
Mehmet Fidanboylu
10:45 30 Oct 20
Happy with the product and Ross was excellent on all aspects of communication and installation.
James Shelly
19:57 28 Oct 20
Great product and great service
Kim Shepheard
15:55 28 Oct 20
The water softener was order by my plumber and installed and very starght forwardHe told me to call water2buy to set up the water softener and that they would help me.alarm bells started to ringI was a bit put off by thisAs when you buy a home... appliance the customer service is not very goodI call water2buy and the service I received was like no otherThe guy talk me through the set up and it was all very easyHighly recommended water2buy and the agent Stevenread more
Terry Knight
14:34 27 Oct 20
Bought the Water2Buy model WTB110 to replace the old mechanical water softener, which had broken down after seven years (not a Water2Buy machine). The WTB model was a lot cheaper, and flushing out the limescale controlled by an electric timer, and... so far has worked perfectly. I also registered within 30 days, admittedly after some minor snags with email confirmation, to claim the seven year guarantee, a big plus. Fitting and setting up was relatively straightforward as the plumbing was already there for the old machine, and the online video was invaluable. I had to call on customer service a couple of times, for some technical advice, and to get a replacement for the cover which had been damaged in transit. Price, delivery, support and back-up have all been excellent - no hesitation in recommending this company, its products and people.read more
Vitali Fiadkovich
22:34 25 Oct 20
excellent products and customer service.all works perfect and results could be seen in a couple of days!
Jørgen Jakobsen
12:37 21 Oct 20
Michael Theurich
19:15 19 Oct 20
Bin begeistert, für so wenig Geld ein Gerät das seit 1 Jahr tadellos seinen Dienst tut.
Margit Kulessa
15:36 15 Oct 20
Der Wasserenthärter ist spitze. Super weiches Wasser ,wir sind begeistert.
Travel Now
14:23 15 Oct 20
Top Wasserenthärter , sehr zufrieden!
James Hill
19:18 07 Oct 20
Great service. Very quick to help. Seal had worn on my osmosis system and had new one with in 24 hours.
Satnam Clair
20:48 05 Oct 20
Inge Schuck
14:15 29 Sep 20
Schnelle Lieferung, klasse Preis, leider brauchte ich in den ersten 4 Wochen schon 4 x 25 kg Salz, aber mir wurde angeboten, dass sich ein Techniker bei mir meldet.
martin mansfield
19:51 27 Sep 20
Water2buy responded quickly and positively to our export inquiry about putting a water filtration and UV disinfection system into our Tropical Hideaway boutique hotel in the Caribbean. We keenly await our delivery and expect a 5* system for our 5*... hotel. Thank you for your help and we will keep you up to date about the installation. We will be ordering more units for our Eco cottages.read more
Sherie Deen-Ellis
10:36 18 Sep 20
Excellent product and excellent customer service. I bought this machine over 4 years ago and ordered filters for it. When I had an issue, I was responded to instantly and they dealt with my issue as if I was a new customer.
Liam Malaniff
19:56 16 Sep 20
Really good fast service received item 2 daysRecommend to anyone needing water filters softeners etcWell done lads keep up good work 👌
Leif Andersen
06:15 16 Sep 20
Godt produkt. God service. 5 stjerner .Leif Andersen
Robert Hall
10:26 15 Sep 20
Great product and service from an excellent company. We bought a Reverse Osmosis system from Water2Buy - RO600 - primarily for my carnivorous plants when I run out of rainwater - a common occurrence in the south of France during summer, but also... for the best quality drinking water for us. We also have a Water2Buy water softener bought several years ago which has been excellent. Had a couple of installation issues with the RO system but Water2Buy responded immediately and the issues were quickly resolved. Very happy with the product. Highly recommended.read more
Peter Mullens
19:24 14 Sep 20
The WB200 unit I received was not correctly calibrated so water usage was not being correctly metered. Quick response to my email query and following a brief exchange some instructions to correct the error were provided and now the water softener... is now metering as expected.read more
Hinesh Mehta
14:56 14 Sep 20
Great machine, good service for the installation, and has been running with no issues for over a year and no sign of any limescale anywhere!
Zdeněk Verner
06:03 14 Sep 20
Perfektní volba, zařízení funguje bez problému a konečně nemusíme řešit problémy s tvrdou vodou, měnit topná tělíska atd. Doporučuji.
Bijan Hemmatpour
12:03 12 Sep 20
Zdenek Cabelka
14:43 11 Sep 20
Užasná koupě. Určitě doporučuji.
shy shy
14:38 11 Sep 20
Mám doma změkčovač vody od Water2buy. Nemůžeme si ho vynachválit. Takovou příjemnou změnu jsme fakt nečekali.
Zdeněk Čábelka
14:33 11 Sep 20
Skvělé vřele doporučuji. Reverzní osmóza odvádí skvělou práci už 5 let.
Duncan Macdonald
07:39 11 Sep 20
W2B200 unit Installation was straightforward - the installation diagrams were very clear. Setting up took a bit more time however the app helped and wasn’t difficult. The unit will eventually be housed in a cupboard however it doesn’t look out of... place sitting on a temporary plinth in the utility room. The water quality is very good and we are very pleased with our purchase.read more
David Forde
22:15 07 Sep 20
Chris Wanger
04:56 07 Sep 20
Tolle Beziehung und toller Preis. Einfache Installation und Ausstattung funktionieren reibungslos. Ich empfehle
Paula Bramley
06:38 05 Sep 20
Excellent water softener and great value for money. Brilliant customer service especially from Zdenek who answers any queries promptly.
Ken Mould
10:47 04 Sep 20
I am really pleased with the water softener & drinking water filter & tap from Water2buy.We have been suffering with hard water problems for many years now.After a few modifications to my under sink cupboard it fit snugly. I have just finished... the installation & looking forward to enjoying the benefits of soft water.read more
Jiří Bokr
11:09 03 Sep 20
Dlouho jsem hledal komplexní řešení pro změkčení a úpravu vody, až jsem od kamaráda dostal doporučení na Water2buy. Výrobky jsou nejen v bezkonkurenční cenové hladině, ale i kvalitě a to co je k nezaplacení je poradenství při koupi a servisní rady... od techniků! Vědí co dělají a já jsem již více než rok naprosto spokojeným zákazníkem! Určitě doporučuji, jelikož mají řešení pro každého, i pro Vás a ro za cenu co Vás nesloží!read more
Krzysztof Brzezny
08:11 02 Sep 20
Ich bin der Funktion des Geräts bis jetzt sehr zufrieden. Die Installation war überschaubar und die Einstellungen mit der BNT Bedienungsanleitung auch machbar. Die Installation des Montageblock musste ein Installateur machen (Pressmuffen und... Kunststoffleitungen) der Rest war relativ einfach. Der Salzverbrauch war bisher 2 Säcke auf 3 Monate bei einem 4 Personenhaushalt. Alle sind begeistert vom weichem Wasser , vorher 21 dh jetzt 7 dh.Folgende Punkte sind dennoch Verbesserungsbedürftig:- Verpackung ; Packet war beschädigt wie bei vielen Anderen (Grund billige Verpackung) besseres Material und ein Kantenschutz wären gut . Die Diskussion mit dem Packet dienst müsste nicht sein , nach schauen ob die Ware beschädigt ist, ist auf jeden Fall anzuraten (grüne Abdeckhaube defekt ?).- Eine Aussagekräftige Bedienungsanleitung wäre sinnvoll , andere Könnens auch (BNT)- Kunststoffverschraubungen am Steuerventil , da wir am falschem Ende gespart.- DVGW Zertifizierung wäre nicht schlecht , der Installateur sagt er darf die Anlage nicht anschließen.read more
kevin richie
14:27 22 Aug 20
very helpful, product very good after care and installation spot on highly recommend brilliant
Zdeněk Verner
10:15 21 Aug 20
Tolles Gerät zum kleinen Preis. Macht was es soll. Salzverbrauch ist unterhalb dessen, was ich selbst vermutet habe. Bis jetzt (6 Wochen), habe ich erst einen halben 25 kg sack verbraucht. Einstellung des Härtegrades macht sich am besten mit einem... Gesamthärte Messbesteck, was es hier bei amazon für ca. 10 Euro gibt. Beim Water2buy Anschlußset mit Gewebeschlauch würde ich persönlich abraten und lieber im deutschen Fachhandel die Gewebeschläuche kaufen. Die Anlage selbst kann wirklich durch Nichthandwerker installierrt werden, allerdings Grundkenntnisse vom Sanitär müssen vorhanden sein.read more
Peter Fox
01:32 19 Aug 20
Great service ,great value and fast delivery and they answered questions I had by email the next day. I would highly recommend as they do offer more then just the parts dispatch kind of service.
Sanjay Bala
13:53 13 Aug 20
Current review is mainly for purchase and installation process:I had a very good experience of the whole purchase and installation process. I bought the WB200 after much considerations and whatever doubts I had Steven cleared them over a call... before I purchased it. I had gone for the deal for WB200 + drinking water filter + installation. I found this was the best price offered as I had checked with some plumbers directly as well if I bought it on Amazon.The installation was done by a W2B authorised dealer and they were very good and understanding during the whole scheduling process. The installation engineer was on time, very friendly and got all materials needed for installation (there was something missing which he himself procured as well). He explained everything in detail and also explained what needs to be done in case there was some other work to be done later on etc.Overall very happy so far with the sales and installation. I will soon post a review on the actual quality of the product in a few weeks time.Thanks Steven, Prem and Chandan.read more
mary cd
07:26 04 Aug 20
I too have found Water2Buy's Customer Service to be unrivalled. They were helpful before, during and after buying the product. I wasn't sure which product to buy, they were incredibly helpful over the phone. Immediately after installation great work
Asim Shah
07:56 03 Jul 20
The guys at Water2Buy are absolutely amazing. The order arrived next day, had to wait for a bit to get the installation done due to COVID-19 and that's understandable. The installation team (Paul) was brilliant, very professional and explained... everything. I recommend W2B to anyone needing a softener!read more
David Forde
12:39 20 May 20
aley mustafa
19:14 28 Apr 20
Great service and excellent customer support
Bill McCollam
19:51 15 Apr 20
I dealt for years (15+) with a well known UK supplier and was happy enough but a patient of mine recommended Water2Buy so I gave it a lash as I needed to renew my RO system.I can't get over how much better I got looked after with Water2Buy and all... their products are FAR cheaper than the UK competitors.Staff member Zdenek provided useful advice by email and very promptly!Thank you all at Water2Buy for great product and service.I would highly recommend to anyone needing clean water.read more
Alexandre ANTONI
08:42 10 Apr 20
Vraiment très satisfait ! J'ai acheté un W2B200 sur Amazon. Après avoir vu les différents commentaires, j'ai voulu tenter ma chance et je ne suis vraiment pas déçu. Tout ce qui est dit est vrai. J'avais une eau très dure mais c'était avant.... je... dois encore maitriser certains réglages notamment pour le petit gout salé qu'a l'eau. Ce n'est pas désagréable mais peut géner un peu. A priori l'installation d'un filtre à cartouche en sortie d'assoucisseur peut régler ce problème.Pour résumer.... ALLEZ Y LES YEUX FERMES !! Installation rapide et produit TRES EFFICACE. Le résultat des testeurs d'eau est sans équivoque....read more
Zaw Aung
16:25 05 Feb 20
i do not need to install water softener in my house and keep for 3 months in the box. Then i call and explain to customer support, they are happy to take it back and fully refund. No obligation and polite response service.If i need it i will buy... from Water2buy again, no doubt.Only if installation service is include that would be perfect service.Regards.read more
Ashok Dave
10:46 23 Dec 19
I have had to call customer service twice since July 2019, when my unit was installed. Both times the service I received was exemplary. I am a stickler for customer service (read my other reviews, I do not freely give positive feedback) and with... this Company, the service is second to none. The phone is answered quickly. You do not go into an automated system and there is almost no hold time. The person that answered was polite and knowledgeable. Enough said..........well done, 100% recommended.read more
Frank Clapp
16:25 22 Dec 19
Had a new kitchen installed and the stock water softener was continually unavailable. Having looked at various sites this was a strongly recommended one. Ordered and delivered swiftly. Have been very happy since intstallation. Whilst there is an... installation booklet the only downside was that it did not come with a user/owner/maintenance manual and the internet information is somewhat sparse. Thtats the only reason it is not 5 stars.read more
Geyo John
22:31 29 Nov 19
Great
Mariam Ribon
09:13 24 Sep 19
We have been using water to buy for a good few years now and have found them easy and straight forward to deal with as well as great value! If you are thinking of a solution to your families drinking and cooking water needs we recommend giving them... a call !!read more
Kay Collins
15:37 23 Sep 19
I drink more water since I got Water 2buy reverse osmosis. The tea tastes better and my children and grand children love the taste. It was easy to install and the filters last over a year. I found them easy to deal with and prompt delivery when... I order filters. I would recommend it to everyone. It is the best thing I have done for health of family.read more
Shane Phelan
15:17 20 Sep 19
I purchased the Reverse Osmosis Nonpumped Water2buy RO500 last year and later bought a Mineral Filter from Water2buy. They have been great to deal with, no issues on either purchase. They also sent printed instructions and a link to a video which I... used to install everything myself. Instructions were very clear and easy to follow. It took me 2 hours to install but now I know exactly how it works which means i can easily maintain the system at minimum cost. The product is excellent and I'm really glad I installed the Water2buy RO filter, water tastes just as great almost a year after installing it. I will definitely return to Water2buy for new filters because I know what to expect from them in terms of product and customer service.read more
Michael Collins
19:01 19 Sep 19
I bought a reverse osmosis system several years ago from Water2buy and have recently bought another one. Water2Buy supply excellent products and provide great after sales service.
james farrell
10:59 19 Sep 19
SeaFox
10:45 18 Sep 19
After reading excellent reviews and comparing the product with others I bought a Timer 110 model as it was good value for money by comparison. It works perfectly and, although initially I had a concern that it was using too much salt I found that... this was only for the first month. Since then it has settled down and I have used just two 25kg bags in one year, at the next-to-minimum setting, suitable for my 2 bed apartment. In addition I tested the Sodium content and found this to still be 135mg/l, well within the current English 'wholesome water' criteria of 200 mg/l.This is an excellent, flawless, product.read more
C Darcy
21:21 10 Sep 19
Very good to deal with. A+
Michael Mac Eachmharcaigh
15:11 10 Sep 19
david glasgow
12:03 10 Sep 19
Fast delivery, quality product, very easy to fit and works perfectly, very pleased.
Senthil Kumar
10:02 10 Sep 19
I had explored various options for Water Softener and RO system and found that most of them were overly priced. Finally I found Water2Buy which was much more reasonably priced then what others were offering out there in the market.Not only that,... their technical support team is very responsive and helpful as well and have found them willing to help you until the issue is resolved completely. I have also say that Nichole was quite helpful during the whole sales and ordering process.read more
Rishi Shah
09:34 10 Sep 19
Very good quality product, responsive sales and after sales.Extremely happy with the product.
Jaishree Singhvi
20:45 15 May 19
Bought Water Softener and Reverse Osmosis from water2buy and using it for a sometime now. Its a great company out in the market for any problem with water and a very warm and friendly customer care.Highly recommended !!!
rakesh singh Panwar
20:03 15 May 19
Water softener and ro system is recommended by my friend nikunj and it's very nice product.i would highly recommend it.
Ian Anderson
13:53 06 May 19
Senthill Kumaran
12:28 03 May 19
Good company and very reasonable prices to suit our family need. Thanks Water2buy
Sunil Kumar
11:33 03 May 19
I don't do reviews that often but this instance is an exception for Water2buy being exceptionally customer friendly.When I had a question about my order Nicole was kind to step-in quickly and resolve the issue. Nicole was super supportive... throughout my order journey including quickly reordering parts where I got wrong first time around.Thank you Nicole and Water2buy, looking forward to enjoying soft water at home. Keep up the good work!read more
Amesh Sunil
10:50 03 May 19
Great picture from company , recommended by my friend , very helpful and friendly
Sunil Kumar
10:00 03 May 19
I dont do reviews that often but this instance is an exception for Water2buy being exceptionally customer friendly.When I had a question about my order Nicole was kind to step-in quickly and resolve. Nicole was super supportive throughout my order... journey including reordering parts where I got wrong first time around.Thank you and looking forward to enjoying soft water at home. Keep up the good work!read more
Nikunj Parmar
10:06 02 May 19
I am using water2buy product- W2B200 Meter Water Softener and Water2Buy RO500 Reverse Osmosis Water Filter from long time.Its very good product and no issues found.As per my analysis products from water2buy is cheaper than other provider. I have... recommended to friends as well and received very good support from Nicole.I really appreciate help and support given to us by Nicole.read more
stephanie kennedy
19:58 01 May 19
Company is amazing to deal with, customer support is great , very helpful and patient on deciding which unit is best the home
Robert Trimble
14:38 01 May 19
Unit arrived promptly. I got a plumber to fit it, charged me about 170 but a good job. The cost of the unit and fitting was much less than the other quotes I had for units that would do the same thing. I've been running it for about three months and... the water is very soft, makes a massive difference with no scum in sinks and no limesce marks on chrome taps. Very happy and would recommend.read more
Edie Byrne
07:36 23 Apr 19
Great company, friendly staff. I chatted with a lady called Nicole and she gave me great advice. Would highly recommend!
Noeleen Ward
17:40 22 Apr 19
Great service from water2buy and amazing products, definatley reccommend to anyone
ingrid Kelly
14:21 15 Apr 19
great company :)
Cormac Darzy
12:29 03 Mar 19
Nora Power
12:24 03 Mar 19
Ryan in customer support helped me fix my Reverse Osmosis which wasn’t working. This company goes above and beyond with their product and support. Highly recommend.
Ryan Godfrey
12:19 03 Mar 19
Fantastic company all round . Would recommend!
John Corcoran
12:16 03 Mar 19
Great Product and service as always from W2B
Slawomir MGryczewski
12:12 03 Mar 19
I had an issue with my water softener and contact W2b and it was solved right away. Good service team!
Jolanta Kalita
16:40 15 Feb 19
I got Reverse Osmosis System about 10yrs ago from Water2Buy. Changing filters is easy enough even for a woman. I love my water. I honestly love the taste of it. 10 yrs on and absolutely no problems with the whole system. Totally recommend to anyone
Grace Barry
09:52 12 Feb 19
Wonderful company found the products easy to install and great informative videos to help along the way. Great customer service also.
Oliver Ginty
15:58 07 Feb 19
Ian newnham
14:47 07 Feb 19
I purchased a softener from W2B and was really pleased with it. However, when it had a problem, that is when this company really stood out from the crowd.I dealt with Ryan who immediately resolved the issue by return of email. Outstanding service... from Ryan and this company.read more
Tomas Rumsas
11:45 14 Jan 19
Marek Redlin
10:51 03 Nov 18
Mark mc dermott
17:26 31 Oct 18
Michael O meara
16:14 19 Oct 18
Aleksandr
19:25 28 Jul 18
Peter Lubon
18:17 16 Jun 21
Great water softeners with great service. Highly recommended!
Federica Colucci
07:48 16 Apr 21
il miglior prodotto in assoluto.
Andrea Palmieri
07:38 16 Apr 21
E' un prodotto fantastico e risolve i grandi problemi del calcare. Consigliato
Simon Becheley
09:00 10 Apr 21
Ordered 2 softeners, (one for a customer and one for me) they work fantastic and very pleased with the quality
There were some missing parts but the way it was sorted after sales was fantastic, so highly recommended
There were some missing parts but the way it was sorted after sales was fantastic, so highly recommended
Miche Aniz
20:06 09 Apr 21
Ottimo prodotto, facile da installare, anche senza avere attrezzatura idraulica. Ne sono entusiasta........CONSIGLIATISSIMO 👏
Sascha Konrad
11:47 02 Apr 21
100% Weiterempfehlungsrate, Service Top! Sehr freundlich und schneller unkomplizierter Mailverkehr. Immer gerne wieder. Die Wasserenthärtungsanlage ist der Preis-Leistungssieger von Water2buy
James Norman
15:22 16 Mar 21
Difficulties with new import tax changes but the team were really helpful understanding and sorted this out as soon as they could. Thank you
Mikko Tamminen
08:20 13 Mar 21
Nice service, small snag in my first order so can't give 5 stars, however sorted out quickly once I told them, friendly and professional :)
Vishal R Shah
12:20 11 Mar 21
Water2Buy has easy to install, efficient and cost-effective water solutions. I am also impressed with the post-sales services and the responsiveness and knowledge of the Water2Buy colleagues.
Jean Yves Baz
17:35 10 Mar 21
très bon matériel facile à installer je recommande
Joeri Matthijsse
17:47 03 Mar 21
Excellent service, great value for money
Florian Lilliu
17:33 15 Feb 21
Super produit installation rapide , or sur le descriptif ils disent 37L pour régénérer mais je suis plutôt à 100L c’est normal? Vous aussi?
Alexis Chevalier
22:49 21 Jan 21
Excellent achat concernant mon adoucisseur ! Service après vente plus que parfait ! Rien à dire +++++
Sijomon Mathew
13:52 13 Jan 21
Fantastic customer service.
Jeff Tuche
13:46 23 Dec 20
adoucisseur fonctionne très bien. c est genial
Dave Mehta
07:54 22 Dec 20
Excellent service and great technical support
Kay Tranter
11:41 18 Dec 20
We purchased Soft Tec resin cleaner for our water softener and this is ideal to maintain water softener performance
Emre Acar
14:44 03 Dec 20
Brand I trust it using it for many years
Zia Zia
15:20 27 Nov 20
I am using the water filter for almost 5 years and am satisfied with it and recently bought the water softener, looks good with simple installation tips
John Parfitt
19:14 16 Oct 20
If only all companies were as good as this one. The after sales service is excellent, it’s just like old companies should be. When I bought my water softener I also purchased a pair of flexible connection hoses. I subsequently found I didn’t need... them and emailed the company to see if they’ll accept a return for a refund. To my surprise they told me that it was an economical for them to collect the hoses, I could keep them and they would refund me anyway. Zdenek, person who dealt with this for me couldn’t have been more helpful, he kept me informed throughout. It’s always good that a company will stand by you if you have a problem and with this in mind I will no hesitate to recommend Water2buy.read more
Jean-francois Amanton
14:02 16 Oct 20
très bon rapport qualité/prix, conseillers disponibles en cas de besoin, entretien facile et peu cher par rapport à la concurrence. je recommande la société et ses produits.
Roland Topf
14:48 12 Oct 20
unser Water2buy Gerät ist seit 2 Monaten im Einsatz und funktioniert einwandfrei. Die Installation war einfach, da ein vorheriges Gerät ausgetauscht wurde (war schon 20 Jahre alt), musste nicht viel umgebaut werden.
was mit gefehlt hat, war... eine Anweisung wie man die Urlaubsschaltung aktiviert, der Service hat mich dann kurzfristig kontaktiert und das Problem war gelöst.
Außerdem findet man im Internet eine ausführliche BA vom Hersteller der Steuereinheit.read more
was mit gefehlt hat, war... eine Anweisung wie man die Urlaubsschaltung aktiviert, der Service hat mich dann kurzfristig kontaktiert und das Problem war gelöst.
Außerdem findet man im Internet eine ausführliche BA vom Hersteller der Steuereinheit.read more
Christian Kreusch
14:30 30 Sep 20
Super Gerät
Kann ich nur empfehlen
Kann ich nur empfehlen
John Hancock
08:35 22 Sep 20
The free delivery to Spain was super-fast. The packet arrived in perfect condition. The initial instructions are quite simple and adequate. I had a couple of doubts on the set-up which were dealt with immediately by W2B. Installation was very simple... and and the resulting change in water quality almost unbelievable. Within 24 hours the Test strips had gone from 4 bars maximum calcium to 4 bars of low calcium. I am talking about model 400.
My only criticism of water2buy is that they should give more information on maintenance e.g. when do we have to clean/change the resin ? I've seen something about this on you-tube so I hope to find out before it becomes necessary. For the moment I am a very satisfied customer.read more
My only criticism of water2buy is that they should give more information on maintenance e.g. when do we have to clean/change the resin ? I've seen something about this on you-tube so I hope to find out before it becomes necessary. For the moment I am a very satisfied customer.read more
Ahimsa Grace
18:11 18 Sep 20
I have a RO filter from Water2buy and it is wonderful :)
This year we needed to buy replacement filters, they helped us choose the correct replacement. Then once the filters arrived we realised that we had thrown away the tool necessary to... install them, one quick email to water2buy and they sent out the tool we needed. Fantastic service, thanks so much :)read more
This year we needed to buy replacement filters, they helped us choose the correct replacement. Then once the filters arrived we realised that we had thrown away the tool necessary to... install them, one quick email to water2buy and they sent out the tool we needed. Fantastic service, thanks so much :)read more
Louise Kellett
15:20 17 Sep 20
Recently bought a water softener from them which needed reconfiguring. Zdenek was brilliant in talking me through the steps, very professional, patient and helpful. He also emailed me full instructions about manual configuration etc. Very... impressed with the customer service and the quality of the softener. Thank you. Highly recommend them. 5*read more
Keith Groucott
09:43 14 Sep 20
We've had our machine for around a year now and the difference its made is quite amazing. Taps used to be covered in heay limescale - shower heads were frequently blocked. This has been possibly one of the best investments we've ever made. Well done... W2Bread more
Anna Maria
08:08 29 Aug 20
Any issues are sorted out quickly. Speedy delivery, competitive price, good installation by Ross and most importantly - instant effects with much softer water. Very happy
Haris Yahiya
13:18 24 Aug 20
Value for money and good customer service. I used the pro installation which was very good. Ross was the plumber who came to fit the water softener. He was very professional and experienced. I would recommend Water2buy for... sure👍👍👍👍read more
Phil Robinson
10:09 22 Aug 20
Very cheap compared to the competition yet still very good service. Was offered free installation as I spoke to them directly through their website. Original plumber couldn't make the appointment so they organised another from out of catchment 2... hours away after some 'encouragement'. Poor guy had a very small space to work with but got it done, and drove himself to nearby store to get any parts. Small leak after he left but he drove back about 20 mins to sort it. still running ok after a year. smell coming from salt blocks since i deep cleaned and cleaned the resin but am waiting for a call back to talk it through. Recommended to friends and family especially if in a new build so your new pipes can stay like new.read more
Raashid Saleem
08:01 22 Aug 20
Got it installed by a plumber. Very tricky and difficult installation as the apparatus was installed in a different location. 4+ hours spent by an engineer. He was very patient and made sure that he does everything right first time. Extremy... pleased.
Coming to water2buy system, I am now using it for sometime and it works like a treat. no hassle, no issues and cheap to run and does it job regularly.
Highly recommendedread more
Coming to water2buy system, I am now using it for sometime and it works like a treat. no hassle, no issues and cheap to run and does it job regularly.
Highly recommendedread more
Abbey Odufuwa
10:32 06 Aug 20
The purity of the softened water and staff assistance during installation
Sid Luther
16:00 05 Aug 20
Super easy install; I had a plumber fit mine bit having watched him do it, next time I'd fit it myself.
Works instantly; the effects were felt instantly and within 48 hours our tank had pushed out all the untreated water and refilled with lovely... softened water. Soft silky shower water and the glass screen doors look less cloudy already. A good clean should get them looking like new and lasting longer than ever before.
Highly recommended. I've been raving about this product so much 2 of my neighbours are now looking to order one too.read more
Works instantly; the effects were felt instantly and within 48 hours our tank had pushed out all the untreated water and refilled with lovely... softened water. Soft silky shower water and the glass screen doors look less cloudy already. A good clean should get them looking like new and lasting longer than ever before.
Highly recommended. I've been raving about this product so much 2 of my neighbours are now looking to order one too.read more
Jonathan Neill
13:21 04 Aug 20
any issues they will sort them out straight away..all companies should be like you guys.. thanks for being on the ball
Ravi Trivedi
14:18 29 Jul 20
This has unexpectedly changed our life in terms of water quality. We are amazed to see the changes and everything is just shining so well. Special thanks to Steven for all support throughout the process. Thank you guys and Ross did a great job... installing it. Cheersread more
Chris Purves
09:42 29 Jul 20
Excellent service, real people to speak to; on line chat is very effective; Steve is a very good customer sales agent. Well done! Chris Purves
Wahid Eskander
11:13 28 Jul 20
What can I say..? Best pre-sale advice... Best, competitive prices .....Best after sale help and customer care..
I can not fault them.
I can not fault them.
Peter Steinberger
19:21 26 Jul 20
The most helpful and friendly after-sales service possible. Always ready to sort out any problems with their water softeners, even after 7 years from purchase. Highly recommended.
Martyn Coombes
09:16 23 Jul 20
Excellent product,very pleased with the results. Highly recommended.
David Maeseele
15:57 20 Jul 20
SAV au top, rapide et patient. Ils prennent bien le temps de vous expliquer même si vous êtes français.
Anjali Bhardwaj
18:43 19 Jul 20
Amazing performance and value for money!!!
Bojan Jajchevski
11:27 17 Jul 20
Excellent product and customer service.
Daniel Razon
05:58 15 Jul 20
Very satisfied with the technical support : after several emails I got the system working fine
The technical department sent me diagrams and all I needed to fully understand the electrical functionning of the pumped RO
The technical department sent me diagrams and all I needed to fully understand the electrical functionning of the pumped RO
Ben Ferguson
15:23 08 Jul 20
Great service all round - an efficient fitting from a friendly and knowledgable specialist, lots of help and advice on how to manage the softener and good after-service care too. Highly recommended!!
Teddy G.Tsadik
15:28 07 Jul 20
Already seen a massive difference after the installation. Great customer service as well👍🏽
Nidhi D. Pahwa
15:15 07 Jul 20
we are very pleased after installing the water softener from water2buy. definitely recommend
Baalu Peri
15:09 07 Jul 20
This Product is really great and installation process is very easy too.
Joviano Dias
10:37 01 Jul 20
Got my w2b from amazon and the installation kit too. Ross got everything fitted and it's working great - tested the hardness before and after as well!👍
Peter Alexander
10:32 29 Jun 20
Great customer service. Had a leaky valve and they sent me a new control unit - no charge
Kevin Brock
13:59 18 Jun 20
As others have said, the aftercare is brilliant.. I've had my AS200 for 7 years now and on the two occaisions I've had minor problems they've been resolved quickly and without question.
Steve Hewlett
19:13 04 Jun 20
I had my W2B 200 for about 5 years and it had given soft water without any problems. I then suffered a power surge that fried the control board. I contacted the company and was expecting to hear that it was outside the warranty so they couldn't... help. Instead they sent me a new control board and when this didn't fix the problem they sent a complete new Control Head. I have never dealt with a more customer friendly and knowledgeable team. They go above and beyond for there customers and I have recommended them to all of my friends.
I wont hesitate to get a new softener from them when my old one finally gives up working.read more
I wont hesitate to get a new softener from them when my old one finally gives up working.read more
Steven Hooper
09:25 08 May 20
I have had my W2B500 for a while now. Before we installed we had massive problems with timescale damaging machines, taps and showers. since we have had no issues and water quality is great. I have had a couple of queries which the support team... have been brilliant to answer even calling me directly to make sure I understand. Great company, great product and great teamread more
Phil Burridge
08:24 06 May 20
The equipment is good and the aftercare service is absolutely excellent. Had to contact them a couple of times over the 6 years I've had my AS200 softener; they couldn't have been more helpful. Would recommend these guys to anyone.
Brian Jenkins
11:35 22 Apr 20
exceptional customer service at all stages, had a small leak from one of the cannisters, new o ring set sent by courier, follow up email to ensure everything was ok, exceeded expectations, fast delivery of the RO 500 system, originally then... replacement filter sent out overnightread more
James Reid
14:59 11 Apr 20
Two great products - W2B200 Water Softener and Reverse Osmosis Nonpumped RO500
I've got:
- W2B200 Water Softener
- Reverse Osmosis Nonpumped RO500
They both work excellently - very good value for money!
I've had to ask for... help on the online chat a couple of times - always received very good advice
If I were to suggest any improvements:
- I'm not a fan of the screw-in-junction (would be good if the Reverse Osmosis unit came with a proper t-piece
- These two units complement each other - the reverse osmosis unit for drinking water, the water softener for everything else - would be good to see them sold as a bundle
I'd like:
- It would be good to see both units enhanced to have smart home capability so that you can monitor performance / control schedules / monitor filter and salt levels "live"read more
I've got:
- W2B200 Water Softener
- Reverse Osmosis Nonpumped RO500
They both work excellently - very good value for money!
I've had to ask for... help on the online chat a couple of times - always received very good advice
If I were to suggest any improvements:
- I'm not a fan of the screw-in-junction (would be good if the Reverse Osmosis unit came with a proper t-piece
- These two units complement each other - the reverse osmosis unit for drinking water, the water softener for everything else - would be good to see them sold as a bundle
I'd like:
- It would be good to see both units enhanced to have smart home capability so that you can monitor performance / control schedules / monitor filter and salt levels "live"read more
Alexandre Antoni
08:47 10 Apr 20
Vraiment très satisfait ! J'ai acheté un W2B200 sur Amazon. Après avoir vu les différents commentaires, j'ai voulu tenter ma chance et je ne suis vraiment pas déçu. Tout ce qui est dit est vrai. J'avais une eau très dure mais c'était avant.... je... dois encore maitriser certains réglages notamment pour le petit gout salé qu'a l'eau. Ce n'est pas désagréable mais peut gêner un peu. A priori l'installation d'un filtre à cartouche en sortie d'adoucisseur peut régler ce problème.
Pour résumer.... ALLEZ Y LES YEUX FERMES !! Installation rapide et produit TRES EFFICACE.read more
Pour résumer.... ALLEZ Y LES YEUX FERMES !! Installation rapide et produit TRES EFFICACE.read more
John O Mahony
15:22 23 Mar 20
Ordered some filters, they arrived promptly. Water tastes fine.
Peter Amey
15:54 04 Mar 20
I had a WB200 Water Softener installed. Ross the installer was very professional and Knowledgeable. We had much softer water in days. Highly recommend.
Patricia Stewart
13:55 26 Jan 20
Value for money and does the job!
Didier Bualé
21:41 12 Jan 20
Facile a installer et régler, fonctionne parfaitement
Très bon rapport qualité prix
Très bon rapport qualité prix
Vladimir Novakov
13:17 03 Jan 20
Finally proper shower, works fine feel the water really soft and also is easy to install. Very happy with it. Can't tell for reliability yet, hope it will be good as well.
Bandar Fit
19:21 29 Nov 19
Reçu casse malgré la garantie , le vendeur ne répond plus aux messages depuis qu’il a compris qu’il faut changer l’appareil !! Dépôt de plainte en cours contre cet escroc !! A fuir
Alison Peter Bentley
14:37 26 Sep 19
excellent company to deal with, a few teething problems on an order but they sorted it out very quickly. Highly recommend them.
Kay Collins
16:01 23 Sep 19
Clean fresh tasting water. W2B is the best
Catherine Darmody
13:19 23 Sep 19
always excellent service. have softener and sink filter a few years never any problems. big improvement in water.
Barry McCann
12:15 23 Sep 19
Makes a massive difference to the taste of our water. Also amazing to see the amount of dirt the filters collect from the water supply. Very happy with got the system installed.
Vladimir Bolun
09:31 10 Sep 19
We are very happy with the good quality of the water, wich we have in the home now.Thank you Water2Buy
Jason Denman
06:09 13 Aug 19
we have had a reverse osmosis filter system for several years and it has been very reliable. A small part broke recently and following a quick telephone call a new replacement part has been sent to me. Fantastic customer service. the way it should... be. Thank you Steven and the Water2buy team.read more
Dean Davis
14:00 12 Aug 19
Brilliant deals , good competitions and friendly staff :)
Alan Woodward
07:51 27 Jun 19
Excellent customer service. Got myself into a bit of a pickle with some parts that went wrong, 'phoned Steve at water2buy who couldn't have been more helpful. The problem has been solved. Would really recommend this company
Umesh Babu
09:21 01 May 19
Good product, I like the service.
Evtim Angelov
21:17 16 Feb 19
I'm very satisfied. 👍🏼
Very good.
Very good.
Anne Taylor Wilson
20:08 22 Oct 18
I live in a very hard water area and have a reverse osmosis system and after being let down very badly several years ago by I different provider I found Water2buy on line. I spoke with Steven who was extremely helpful. I haven't looked back since.... The service w2b provides is second to none and I would recommend them to everyone.read more
Francesco Capezzuto
12:20 21 Oct 18
Prodotto eccezionale, qualità prezzo ottima.
Dopo circa 3 anni che lo possiedo mi si è rotto il coperchio, li contatto per riacquistare solo quello e me lo hanno spedito gratis.
Se dovessi ricomprarle mi rivolgerei sempre a water2buy.
Dopo circa 3 anni che lo possiedo mi si è rotto il coperchio, li contatto per riacquistare solo quello e me lo hanno spedito gratis.
Se dovessi ricomprarle mi rivolgerei sempre a water2buy.
Nephet Snibbor
16:50 18 Oct 18
EXCELLENT SERVICE FULLY BACK THEIR GUARANTEE
Asim Serin
23:27 23 Sep 18
I bought it today installed very good and it is work perfect water 💦 I was drink
Triona Gibbons
10:50 31 Aug 18
I've been a customer of water2buy since 2011 and I'm extremely happy with the system. Over the years the Customer service has been exceptional. Recently we replaced cartridges and needed advice on updating our water system, they couldn't have been... more helpful. I would recommend water2buy to anyone interested in installing a water filtration system.read more
James Malyon
21:51 29 Aug 18
Great item...and helpful support when I encountered some issues!
Sarah Foden
18:10 29 Jun 18
My partner bought a ph correction vessel 8 years ago and it has been great! Only recently we experienced a leak and Water2buy replaced a part for free after 8 years of use. Great service, thanks W2B.
Elvis Ali
17:20 21 Jun 18
w2b 500 this is a brilliant water softener & i had a small problem which was nothing major sorted by Steve many emails & he phoned me very promptly i would highly recommend product & service second to none i had autotrol & tap works they do not even... come close to water2buy thanks again Steve highly recommend 5 stars all the way Aliread more
Amir Pouya
13:18 11 Jun 18
I purchased my 6 stage reverse osmosis filtration system around 3 years ago and it has been THE MOST important purchase of my life. I dont know how I lived without clean water this whole time.
Since I have recommended the device to 5 family... and friends, all of whom have now purchased the same device and are all very happy with it.
The customer service is OUTSTANDING, I cant say enough about this company. I would HIGHLY recommend them to anyone who is looking for clean water.
I tested our tap water and found it to have 389ppm unknown substances in it, after using the 6 stage RO filtration system that number went down to 9. Incredible.read more
Since I have recommended the device to 5 family... and friends, all of whom have now purchased the same device and are all very happy with it.
The customer service is OUTSTANDING, I cant say enough about this company. I would HIGHLY recommend them to anyone who is looking for clean water.
I tested our tap water and found it to have 389ppm unknown substances in it, after using the 6 stage RO filtration system that number went down to 9. Incredible.read more
Ciara Daly
10:50 07 Jun 18
Was really struggling with the water in my apartment with lime scale. Between my hair and skin water was so hard. I got in contact with the guys at Water 2 buy and they were brilliant! They recommended the water filter for my shower and I have never... looked back! The difference in my hair and skin is remarkable! I couldn’t recommend these guys enough, professional and helpful all the way! Will be sticking with this! Thanks again guysread more
Gary Stevens
10:54 06 Jun 18
This is our second softener as we left the previous one when we moved house.
The service has always been excellent. Any questions or queries are dealt with quickly and professionally.
We have a W2B300 unit and it performs perfectly to our... requirements.
We can highly recommend Water2buy to any person who requires a softenerread more
The service has always been excellent. Any questions or queries are dealt with quickly and professionally.
We have a W2B300 unit and it performs perfectly to our... requirements.
We can highly recommend Water2buy to any person who requires a softenerread more
Nandan Dasannacharya
22:17 21 May 18
I ordered the W2B800 unit from Amazon and have been using it for around 1.5-2 months now. The unit was delivered in quick time, and has been fairly straight-forward (for my builder) to install. There were a couple of pipe fittings that were the... wrong size (though I ordered what was recommended by W2B), their local representative (Steve) was quick to re-order the correct size, and no cost to me. He's also been very responsive and helpful - both pre (answering my queries) and post sale (with set up & configuration guidance). The softener itself works excellently, and the water which is supplied at around 280-300ppm is now "very soft". In summary, great value for money, good quality product and excellent service.read more
SJ EA
11:19 10 May 18
Great service. Steve was very helpful and I would very much recommend this company.
Leigh Wells
19:21 27 Mar 18
Very quick reply, great customer service. Gave me all the information that I needed.
Veselin Tomov
18:13 27 Mar 18
I am a Water2buy customer since 2011 and have been enjoying and continue to experience their excellence in all areas of their business today.
The quality of their products is such that I never needed to research for water purification products... from another company. I personally use a five-stage reverse osmosis purifying system bought from Water2buy at a very affordable price seven years ago and operating without any problems to date.
Back then, my wife was a distributor of another water purification products supplier and had a water testing kit to test and show potential customers the quality of the tap water and the one purified by a reverse osmosis system.
The kit uses two electrodes in a glass of tap water for a few minutes and you don't want to see (or maybe you want) what the water turns into in the glass - a black, muddy, disgusting liquid with a nasty smell. This is the tap water we drink in Ireland (or, I guess, the majority of the people do, because I and my family don't - we use reverse osmosis system from Water2buy).
The same test performed on a glass of purified with the system water returns crystal clear results! It tastes clean. Since then I have tried only a few times to taste the tap water and the taste is repulsive to me. I think there's no need to say more.
However, I can say more about the customer experience with Water2buy and their excellent customer service. They are an Irish company to trust. Always promptly answer queries and solve issues quickly and efficiently to the customer satisfaction (and I really mean this)! Special thanks to Steven in this regard, who recently didn't leave me and made all efforts until he resolved an issue with the payment of my last order from Water2buy!
Keep up the good job guys!
Thumbs up! Highly recommend!read more
The quality of their products is such that I never needed to research for water purification products... from another company. I personally use a five-stage reverse osmosis purifying system bought from Water2buy at a very affordable price seven years ago and operating without any problems to date.
Back then, my wife was a distributor of another water purification products supplier and had a water testing kit to test and show potential customers the quality of the tap water and the one purified by a reverse osmosis system.
The kit uses two electrodes in a glass of tap water for a few minutes and you don't want to see (or maybe you want) what the water turns into in the glass - a black, muddy, disgusting liquid with a nasty smell. This is the tap water we drink in Ireland (or, I guess, the majority of the people do, because I and my family don't - we use reverse osmosis system from Water2buy).
The same test performed on a glass of purified with the system water returns crystal clear results! It tastes clean. Since then I have tried only a few times to taste the tap water and the taste is repulsive to me. I think there's no need to say more.
However, I can say more about the customer experience with Water2buy and their excellent customer service. They are an Irish company to trust. Always promptly answer queries and solve issues quickly and efficiently to the customer satisfaction (and I really mean this)! Special thanks to Steven in this regard, who recently didn't leave me and made all efforts until he resolved an issue with the payment of my last order from Water2buy!
Keep up the good job guys!
Thumbs up! Highly recommend!read more
Dereck Moore
04:08 27 Mar 18
Started a small Busineass a few years ago,and being depending on Water i soon found out that it was full of Lime and Iron.
I got Treatement System from a supplier and after it was installed i was not happy,my Machines were still getting clogged... up,and i soon realised that most of these suppliers know nothing about Water Treatement. After long row i got half my money back.
I done some homework and i contacted Water2 buy. They supplied me with a unit which i must say has sorted all my problems and they stand over it.
Happy with this Company because they know what they are doing.read more
I got Treatement System from a supplier and after it was installed i was not happy,my Machines were still getting clogged... up,and i soon realised that most of these suppliers know nothing about Water Treatement. After long row i got half my money back.
I done some homework and i contacted Water2 buy. They supplied me with a unit which i must say has sorted all my problems and they stand over it.
Happy with this Company because they know what they are doing.read more
David Grey
01:19 24 Mar 18
I bought a new house in the country 2 years ago,and after 2 months blocked showers,red stains in sinks,toilets etc.
I got Sample of my Water tested in local laboratory and was told I had serious Hardness and Iron in my Water.Nobody in the House... would drink it as it looked putrited.
I got quotes from 2 water treatement suppliers,the cost was unreal and they wanted to put in several units.
I was told by my Laboratorty to try Water 2 Buy.
I got a unit from them for half the price of my quotes,and all was removed by 1 unit.
Unreal this unit is magic,house cleaned up,and the water sparkling to drink.
No Servicing required,Guarenteed for 7 years.
Happy days this Company knows its Water.read more
I got Sample of my Water tested in local laboratory and was told I had serious Hardness and Iron in my Water.Nobody in the House... would drink it as it looked putrited.
I got quotes from 2 water treatement suppliers,the cost was unreal and they wanted to put in several units.
I was told by my Laboratorty to try Water 2 Buy.
I got a unit from them for half the price of my quotes,and all was removed by 1 unit.
Unreal this unit is magic,house cleaned up,and the water sparkling to drink.
No Servicing required,Guarenteed for 7 years.
Happy days this Company knows its Water.read more
Michael Forde
21:43 23 Mar 18
Great product and service with very professional staff.
Annmarie McGrath
13:14 22 Mar 18
We have bought the w2b 50 drinking water system. Easily fitted and we just love it !! The water is pure and tastes perfectly ... we have actually bought a second one for our holiday home!! Customer service is first class!! No more bottled water !!!
Pat Mc Cabe
18:50 12 Mar 18
The Best Buy I ever made, Just put salt in that's it.
My House was completely destroyed with Limescale,Since I installed it 7 years ago,It has cleaned up everything,and paid for itself many times over.
My House was completely destroyed with Limescale,Since I installed it 7 years ago,It has cleaned up everything,and paid for itself many times over.
Chris Alpha
14:39 11 Mar 18
Awesome product. Definitely a value for money purchase. Very friendly customer support.
Leeann Moran
07:07 11 Mar 18
GP Carlo
14:38 08 Mar 18
I think you will see a common theme in many of the reviews:
- the 800 is a monster machine and will cover all your needs (silently and incredibly efficiently)
- the customer service is second to none! Honestly I cannot emphasise this... enough
- they are pricing incredibly competitively - grab one before pricing goes up and am sure it willread more
- the 800 is a monster machine and will cover all your needs (silently and incredibly efficiently)
- the customer service is second to none! Honestly I cannot emphasise this... enough
- they are pricing incredibly competitively - grab one before pricing goes up and am sure it willread more
Louise Courtney
09:20 07 Mar 18
I live in a very hard water area where the water often has a chemical taste and smell, this water filter tap takes care of all that and my water now tastes great. Excellent quality tap all chrome with no tacky plastic push down lever. It was easy... to install and looks really nice, also the company were very helpful when I wanted to ask questions.
L. Courtney (France)read more
L. Courtney (France)read more
Liza Manuzon
19:01 06 Mar 18
Invested a reverse osmosis water filter system for my home and got the most reliable service from them as i am using their product for 3 years. Changing the filters by myself made it easy from their team who put the system altogether.Product... certified the best!- Richard O'Connor and Lizaread more
Aidan Staunton
17:36 06 Mar 18
Because of poor water quality in our area I purchased a filter system a couple of years ago. On last Thursday (1st) I ordered a replacement filter kit from Water2buy I couldn’t believe it when it was delivered today Tuesday (6th) at lunchtime... despite Beast from the East and Storm Emma. What a brilliant service. Well done.read more
David Badrick
16:37 06 Mar 18
I purchased the 200 unit through Amazon in 2015. It has been super reliable unroll a couple of weeks ago. I called and spoke to Steve and he very kindly helped me fix the problem. Excellent product and excellent customer service. I would highly... recommend.read more
Angie Stinchcombe
15:25 28 Feb 18
I purchased the Water2buy 200. I chose this one because it rated very well on the internet searches I performed and the customer reviews were coming out great. I am so pleased with the unit. It is super quiet and really efficient. We now have... beautifully soft water. Plus the customer services team have been so helpful with all my questions! Thank you Water to buy! I will recommend you to everyone I know! - Angie.read more
In-Stock
Same day dispatch.
Delivery in 3 - 4 working days.
easy express delivery 9 €/£/$ Free delivery over 50 €/£/$
Will it work with my water softener.
SofTec will work with all brands of water softener that take salt.
How often should I use this product?
The resin cleaner should be used approximately every 6 months to 1 year.
How much solution I use?
Safely handle and use SofTec
Softec is a diluted Phosphoric Acid. Please read the safety data sheet (MSDS) supplied. Ovoid contact with skins. Store in unopened containers under cool, dry conditions. Do not store with or close to strong bases. Keep out of reach from children.
SofTec will work with all brands of water softener that take salt.
The resin cleaner should be used approximately every 6 months to 1 year.
The bottle has convenient markings on the side to show a single measure.
Pour a single measure into your water softener and when the salt is low and stir the water and salt solution. Run a regeneration cycle. Repeat if necessary. If there is any smell or taste from your water after the process then run another regeneration cycle until you are happy that the mixture has been washed from the system.
Softec is a diluted Phosphoric Acid. Please read the safety data sheet (MSDS) supplied. Ovoid contact with skins. Store in unopened containers under cool, dry conditions. Do not store with or close to strong bases. Keep out of reach from children.
Water2Buy Pro Local Installation service
In-Stock
Same day dispatch.
Delivery in 3 - 4 working days.
easy express delivery 9 €/£/$ Free delivery over 50 €/£/$
Water2Buy SofTec resin cleaner make your water softener like new!
SofTec is the easy way to restore and maintain your water softener. Simply pour a single measure into the salt tank when the salt is low and run a regeneration. Regular use of SofTec will extend the life of your water softener resin.
SofTec removes iron, manganese, silt, metal particles and organic compounds from the resin.
Fouled resins can cause, pressure drop, loss of capacity, limescale and hardness. Failure to maintain the resin will stop your water softener from functioning and it will no longer be effective in removing limescale.
Softec comes in a long lasting 1Lt bottle and is universally suitable for all brands of water softener.
Ilyas El Hachioui
12:43 23 Jul 21
Mihails Hrapunovs
11:24 23 Jul 21
It was a very easy install and so far so good. It’s working as it should and the water taste good!Happy with my purchase
Adefemi Owoade
10:14 21 Jul 21
Ron Lomax
09:40 21 Jul 21
Water softener still performing well after 14 years. Recently bought new 5 cartridge filter set. Usual fast delivery. A breeze to install - 10 minute job. Can't thank Water to Buy enough for the drinking water this system has provided. Our water... comes from a well with a high amount of manganese in the water. This takes it all out! Thanks againread more
Melvin Hopkins
17:31 20 Jul 21
Outstanding customer service. no quibble and satisfaction ensure. The product works very well too.
Kevin V
14:29 16 Jul 21
Great service, great product, highly recommended if you’re in the market for a household water softener. Easy to fit, easy to set up and maintain, really can’t see the value in spending up to 3x as much for the same outcome - great soft water!
David Nicholls
08:52 14 Jul 21
Fabulous service all round.
Bryan
16:30 13 Jul 21
Water filter kit includes 2 x cartridges, good quality tap, 2 x drinking water containers and all the fittings for various attachements. Best value for money on the net.
David Jeffery
09:37 09 Jul 21
Hello, I ordered a water filter system from this company last year, this year i attempted to install it, unfortunately i needed an adaptor and asked water 2 buy to send one, unfortunately they sent the wrong part originally but eventually sent the... correct one. for their continued persistence in trying to fulfil my request i am giving them this 5* reviewread more
Alan Bennett
09:37 04 Jul 21
Very impressed with prices and service form Water2Buy. Purchased Water softener, Filter tap and salt crystals.
Lei Xue
09:05 03 Jul 21
I have used soft water for more than a month now. In short, it is totally worth the money. You can feel the different especially if you have skin problem like eczema. And, I did not ever notice the noise from re-generation at night.Service from... water2buy is good. Ross did a professional fitting. Steven responded messages online promptly.Finally, I would recommend buying professional fitting service unless you are 100% sure about your DIY.read more
Natasha Whitman
09:52 01 Jul 21
Product arrived within a matter of days. Installation was easy, and the water quality improved within a day. As a test, I removed the limescale from my kettle, a day after the softener was installed, since then, six days later, the limescale has... not returned. Not sure why we didn't buy this sooner, it could have saved us a fortune, on limescale cleaning products.read more
sadik guler
11:58 30 Jun 21
Paulo Guedes
09:44 30 Jun 21
Great company with great products
Luke
22:51 29 Jun 21
Dispatched fast, great value would certainly recommend!!!
vicky adwani
10:03 28 Jun 21
chrirere ramirez
15:10 27 Jun 21
C’est top j’ai acheté l’adouccisseur 👍👍
David Curry
14:42 25 Jun 21
Fantastic service from Water2buy and Steven, I had a problem with my softener and he was really helpful in resolving it, thank you again for the help.
Rudi Luis
09:50 25 Jun 21
Good product and was installed by a professional named Ross Lewis. He explained everything to me and was very helpful. Ross did a brilliant job.
Dave D
09:10 24 Jun 21
Einfache installation, alles funktioniert zoweit ich das nach einer Woche beurteilen kan
Mark T
12:41 22 Jun 21
Atfer some research I recently purchased the Water2buy Easy1 Drinking Water Filter which I fitted to my kitchen sink. The package is very well thought out and gives you everything you need to fit a filter to domestic tap. The directions are easy to... follow and anyone with a small amount of DIY experience should be able to fit. The tap is attractive and the filter lasts a year and removes the unpleasant chlorine smell/flavor we had in our town supply. We used to buy bottled water and now no longer have to.read more
simon rainbow
07:28 20 Jun 21
Order process was simple and arrived a couple of days before schedule.Already had existing plumbing, but install and set up a doddle with the video QR codes.Have been using a couple of weeks without an issue and have tested the water softness and... it’s doing a great job.Highly recommendedread more
Gary Nunn
09:54 16 Jun 21
Excellent service and great product, arrived promptly - Thanks very much!
Richie Ros
17:05 02 Jun 21
Installed their RO water system into my camper! It was a very easy install and so far so good. It’s working as it should and the water taste good!
Michal Krejci
10:44 11 May 21
I have been using Water2Buy's R500 reverse osmosis water filtration system for more then 5 years and I cannot be more satisfied with it. The filtrated water is crystal clear and downright tasteful.The customer service is simply perfect.
George Farrow
10:57 01 May 21
There was a hiccup when the courier asked for additional £118 import charges before releasing the goods through customs to the UK (Brexit admin hangover) but this was quickly sorted by the Water2buy team. An excellent product and much better value... than the competition.read more
Nadja Kubath
14:59 28 Apr 21
Absolut top!Der Wasserfilter lässt sich sehr leicht installieren.Preis/Leistung top!Absolut empfehlenswert!
JACQUES COHEN
02:14 23 Apr 21
Incontournable . Enchanté .Enthousiasmé . Service:***** .Hyper sérieux .Communication .Commercial . Réactivité .Suivi .Tout impeccable-irréprochable . Du GRAND Commerce quoi ! comme rarement . Mil mercis à tous ...et au commercial pour ma part .
R H
18:50 21 Apr 21
top Service und natürlich Produkt W2B200 :)
wayne harvey
18:42 17 Apr 21
Brought a water softener from them, really fast delivery and great customer service
Nitin Goel
09:37 16 Apr 21
great price, good service and soft water !
Poonm Madhok
11:33 15 Apr 21
very pleased with my purchase and the professionalism of the company. they answered all my questions before I made the final decision of buying the softener and salt.
smail ISMAIL
19:30 14 Apr 21
Tout bon Adoucisseur.Facile à installer Le système de filtration d'eau inversée fonctionne très bien
John Robson
09:18 14 Apr 21
All good. Reverse water filtration system works very well.Water tastes so much better
Tom McGrath
11:51 11 Apr 21
Kamil Majowicz
10:38 11 Apr 21
I bought a water2buy Easy1 drinking water system it easy to install, set and it works perfectly. High recommend this store.
Nerea Pons
12:50 08 Apr 21
El producto es una maravilla!Funciona súper bien y el agua está riquísima.Además ahorraremos en agua y no contaminamos el planeta con el plástico del agua embotellada! Maravilloso!
Laura Zapata Osés
13:57 25 Mar 21
Nos llegó súper rápido, la instalación muy bien y es tan cómodo que estamos encantados!!!
Laura SC
13:34 22 Mar 21
Muy fácil de instalar y funciona de maravilla! Estamos encantados
Ester Monroy
15:02 19 Mar 21
The customer service has been fantastic, I hadn't been able to complete the installation, but they will send the replacement piece for the faulty part and I hope that works now.
Barry Bridges
12:11 16 Mar 21
Easy to choose , easy to use! can't fault thus far and good value for money
James Carberry
13:39 15 Mar 21
Absolutely brilliant service as usual. Highly recommended.
Melanie Boyden
13:00 15 Mar 21
The Easy 1 Filter is such a brilliant product. We have just moved house and had to give up our fridge freezer that had an inbuilt water filter, so this filter with tap has been amazing. We installed it ourselves and it was super easy to do, took us... around 30 minutes! The filtered water is lovely and you get an extra filter in the package. It's really simple to install and use, if I can do it, anyone can! I thoroughly recommend the Easy 1 Filter.read more
sabrina jaschinski
09:36 15 Mar 21
Produit facile à installer , prend peu de place .Grâce aux tests fournis on a pu voir de suite l’efficacité de cette installation sur la qualité de notre eau
Robert Donaldson
15:06 08 Mar 21
This is the 2nd water softener we have purchased from Water2buy (we moved house) as always fantastic service we wouldn't buy from any one else. If you have any questions they will call you and run through everything with you couldn't be any better.
Sarada Bhattacherjee
10:13 04 Mar 21
Great Product.. great service by the company
sabrina jaschinski
09:16 04 Mar 21
Grande simplicité d’installation, et un réel changement quant au goût de l’eau . Jusqu’ici nous ne pouvions boire l’eau du robinet ( douleurs abdominales) mais grâce au filtre water2buy il n’y a plus aucun soucis
Lily Sawyer
15:01 03 Mar 21
We installed our Easy 1 Filter ourselves and were so surprised that the process was so easy! The filter works a treat and the water tastes cleaner. You also get an extra filter with this package - a steal for the price. If you're daunted at the... prospect of installing this filter ourself, don't be! The instructions are clear and the process is simple! Totally doable!read more
Sébastien Lepers
07:25 03 Mar 21
Produits simple a mettre en œuvre et efficace, je recommande !
The Rev
13:22 02 Mar 21
Outstanding product and even better customer service! Purchased a W2B200 water softener for home use via Amazon. Item arrived in pristine condition. Took a couple of times going through the directions and watching a few YouTube videos to fully grasp... the install/programming process. After that, installation was stupid easy!! Unit works great on very hard water. I am near Chicago (USA) so imagine my shock to get a phone call from Ireland to see if I was satisfied!!! Hands down the best customer service I have enjoyed in a very long time.WELL DONE TEAM WATER2BUY!!!read more
Helmut Stutzmiller
12:33 02 Mar 21
Hervorragendeer Preis und sehr einfach zu installieren. Einfach Top !!!
Jose Juan Fernandez
11:35 02 Mar 21
FACIL INSTALACION Y CONTENTO CON EL RESULTADO
CHRISTIAN POLIDANO
11:44 26 Feb 21
Rapide et efficace. Cet appareil est reconnu pour ses qualités sur tous les blogs. Très satisfait de mon achat. Je recommande.
vincent CLADY
09:19 25 Feb 21
wim Verbruggen
17:05 24 Feb 21
easy to install, no problems at all. works fine.
Antoine ABI-Girges
00:17 23 Feb 21
Achat de l'adoucisseur W2B800,Tres Bon rapport Qualité/Prix, facile a installer.Service Client joignable et efficaceJe recommande cette marque
bertrand burot
09:10 22 Feb 21
bon rapport qualité prix. installation assez simple.
Nuala Browne
17:28 19 Feb 21
Excellent service and delivery. Any problems I had were dealt with most efficiently by Steven. I had to contact him several times. Nothing was a problem for him. I can highly recommend Water2buy.
Deven Padhiar
10:42 18 Feb 21
Had a few delivery issues but resolved quickly by steven at water2buy,great customer service considering we are in the middle of a pandemic.I would highly reccomend buying direct from waert2buy
Nandun Mohottige
08:45 18 Feb 21
Jean Cerez
18:13 15 Feb 21
Excellent rapport qualité/prix. Tout les renseignements sont disponibles sur smartphone (application), documentation, YouTube, site Water2buy, ... , pour une installation facile! Utilisation simple, je recommande !!!
Greville Marchant
13:19 11 Feb 21
Great water softener at a very competitive price. I had an issue with the first delivery however, this was resolved very quickly and easily by Steven the customer service manager. So simple to install. Took me less than half an hour all in.
Adrian Hoff
12:28 11 Feb 21
Item arrived very promptly. Plumber was in touch about fitting within a day of the softener's arrival. A small issue was dealt with swiftly and efficiently by the office. So far, so good. Thank you Water2Buy.
Audric Chalon
15:02 10 Feb 21
L'adoucisseur fonctionne bien: l'eau est adoucie et la vanne m'a permis d'obtenir facilement la dureté voulue.Néanmoins, 2 points d'attention:- J'ai une petite fuite au niveau de l'adoucisseur, j'attends une réponse du SAV pour obtenir une... nouvelle pièce- L''eau a un goût de plastique, je suppose que c'est normal vu que l'appareil est neuf. j'espère que ce goût partira. A surveiller.read more
Greville M
19:48 09 Feb 21
I had some issues at the start with the delivery of the water softener.I order the water softener two weeks later, still nothing. I got talking to the customer service team, Which told me that there is a delay due to Brexit, Then nothing after that... until I call again, and they said to me there was nothing they could do with the delayI said I give them one last chanceI got talking to a different guy this time call Stevenwho said he would look into this for me. After 1 hour, I got a call back from him. I was shocked because the service I receive before this was nothing like thishe apologizes for the delay and promises me I would get my water softener in 3 working days. The next day I got my water softener delivery to me I could not believe itThree days later, he calls me back again to follow upI read many reviews on the water softener before I purchase itand time and time again, I have seen if a customer had an issue, Steven name was popping up every time to say what a great job he didand all I can tell if you have a problem with water2buy, ask to speak to Steven; your problem will be no moreread more
Gheorghe Cojocariu
18:54 08 Feb 21
I bought both the water softener and reverse osmosis from Water2buy. So no more limescale and we use water from the tap to drink perfectly fine. I have recommended to family and friends.
Michaela Dahlke
15:06 04 Feb 21
Die Installation war, mit Hilfe eines Fachmanns, gut möglich und die Einstellung war auch easy. Ich würde das Gerät auf jeden Fall weiter empfehlen.
Ander Muntadas
14:48 01 Feb 21
Eric Costa
11:02 31 Jan 21
baz caroline
15:58 30 Jan 21
Nikolay Stamenov
22:29 28 Jan 21
o laf
16:59 28 Jan 21
installation et réglage facile.
Denis Renaud
17:35 27 Jan 21
After a few irritations everything was resolved to my satisfaction.
howard smith
10:20 27 Jan 21
It was easy to install as a replacement. The only problem i had was getting used to the controls but it did not take long to work it out. The £50 credit to spend on salt or other things is a nice touch.
Mauro Temperini
10:18 27 Jan 21
Un acquisto assolutamente centrato, macchina efficiente e facile da usare, risultati impeccabili nella riduzione della durezza dell'acqua, a tutto vantaggio dell'impianto idrico di casa. Consigliatissimo..
Franck Déon
09:25 27 Jan 21
Nickel
jhanavi
23:17 26 Jan 21
I bought W2B200 water softener system last year from water2buy. I appointed a plumber to install the system as I am pretty useless at DIY, but he mentioned it was straight forward to install. The videos for troubleshooting are exceptionally... helpful.The plumber did not not turn the valves on (by mistake), hence the system was not working. I got in touch with water2buy technical team,zdenek helped me with getting my system up and running within no time. On request I was sent extra water testing strips. I highly recommend this water softener system and the company for its excellent customer service.read more
Tonnie Nijhof
10:56 25 Jan 21
Mathias Kern
00:35 22 Jan 21
Easy installation, works perfect, good value for money
Gilles Bouisson
20:11 17 Jan 21
Je viens tous juste de l'installé facilement à voir dans le temps.
Tony Colledge
15:47 13 Jan 21
The original purchase of an Aquasoft water softener from Water2buy was perfect - fast free delivery, great installation instructions and it has made an amazing difference to the softness of the water. Pure luxury!Fast forward 6+years and I needed... to ask for help with a problem. Brilliant service under the 7 years warranty, lots of telephone support with video links then a replacement head despatched by Fed ex which returned the unit to as new performance.Five Stars plusread more
Franz Nolasco
10:13 12 Jan 21
super produitje le conseille a tousfaciliter de réglage et très bon résultat
[email protected] S07101701
10:53 11 Jan 21
install and forget as it does it all
Patrick MOREL
09:13 10 Jan 21
Tout est nickel. Produit excellent !
Domenico Losito
09:07 02 Jan 21
Very good!!!
Wyn Benyon
16:13 01 Jan 21
ionut buzila
11:18 23 Dec 20
Jayesh Patel
18:13 11 Dec 20
So far so good. Had a quick delivery and found the support very good.
Eamonn McGirr
17:09 06 Dec 20
W2B200 water softenerIt was relatively easy to install, fitted well in boiler cupboard. We have very hard water and the difference is amazing. No more soap scum in bath water just lots of lovely bubbles. I would recommend.
Donal O Liathain
09:47 03 Dec 20
Great advise from the lads at Water2buy Ireland. Dealt with my questions quickly and gave great guidance. Definitely would recommend the company.
Graham Schofield
08:43 03 Dec 20
Fitted water2buy water filter kit easy to fit and easy to replace filtersWould definitely recommend this company.
H Bird
08:30 03 Dec 20
Good to deal with fast well packed parcel quickly delivered
Darek Lizak
22:05 02 Dec 20
Great product (water softner) in affordable price and great after sale services.
Geoffroy SPORER
21:09 02 Dec 20
Produit parfait, et service client au top !!!!!
Haitham Telou
20:37 02 Dec 20
Great product and customer service. I have been a customer since 2016 and have been happy ever since.
Anthony Bevans
19:59 02 Dec 20
These are by far the best water softeners on the market.
Ian Craig
18:21 02 Dec 20
The softener seems to work well.
Alessandro Foina
17:58 02 Dec 20
Ottimi prodotti, prodotti all'altezza dei migliori sul mercato. Miglior rapporto qualità prezzo, ho comprato un addolcitore volumetrico da 6 persone più di 4 anni fa, installato da solo facilmente, ottima assistenza da remoto, mai un problema.... Suprconsigliato.read more
A Annesley
17:30 02 Dec 20
Great product, fast delivery
Edwin Hulme
17:04 02 Dec 20
Excellent service from ordering and ringing to get advice through to delivery. Great service.
Ger Donohoe
16:17 02 Dec 20
Very good service, I've had their reverse osmosis water filtration system for the last 5 years and it does it's says and takes all the impurities, but you have to add back in MINERALWe'll worth the investment 💘
conrad Hancock
14:54 02 Dec 20
Great Site, really easy to order free water saving devices from the website. I recommend it to anyone who wants to save money and precious natural resources. Go on do it today
Noel Coady
14:43 02 Dec 20
Water2Buy provided excellent direction on the appropriate water treatment system for my house, no more hard water issues with all my water using equipment. Thoroughly recommended.
BibleFeast
10:22 30 Nov 20
High quality products. I have used them for 8 years
Padraig Herlihy
09:11 30 Nov 20
Great customer service, very helpful when my water tank would not work, called me back with instructions on how to repair and stayed on the line until it worked
Virgilio Cassetta
16:22 29 Nov 20
Salve ho acquistato questo addolcitore dopo svariate ricerche su altri siti, e svariati svariati modelli e prezzi, ma chi più chi meno la sostanza non cambia, a parità di altri è ben illustrato con app e da internet sia per il montaggio e... configurazione della centralina il mio modello e l'800 per 10 persone ed anche se siamo in 4 con lo stesso prezzo del 4 ho preso questo, lo spazio non mi manca c'è solo da perdere un po' di tempo per mettere appunto il dosaggio del sale che richiede svariati tentativi, in sostanza sono soddisfatto dell'acquisto. una pecca la do nell'imballo perche' la copertura della centralina in plastica come tante recensioni è arrivata con una crepa(grazie ai trasportatori troppo attenti) l'involucro di cartone deve essere più robustoread more
Fernando Serventi
10:12 29 Nov 20
Exelent products and customer care! I have a water softener since two years and it still works as the first day!
T T
12:43 28 Nov 20
Having been pestered by Harveys multiple times to have the water softner replaced, I wanted to look at alternates to the ones that work on salt slabs and at a price I consider reasonable. Water2Buy although Irish had the best review rating and I... decided to take the plunge. A year later I am happy to annonce that its working like new with great water pressure, trouble free working and a bag of salt lasting about a month. Went for the W2B800 for a small family to keep the maintance low. Even the postage and communication was great and if you are good at DIY, you could install it yourself. One of the best purchases I ever made.read more
Sascha Gottwald
06:59 28 Nov 20
Neben der super schnellen Lieferung war die Anlage sehr leicht zu installieren. Leider keine direkte App Verbindung zum Gerät sondern nur eine Website um die Einstellungen berechnen zu lassen. Bin mit der Qualität zufrieden und mit dem Ergebnis der... Wasserqualität ebenfallsread more
Nayyar Raza
18:02 27 Nov 20
I have been using water2buy watersoftner for over 2 years now. It is great product. Low maintenance and easy to operate with great results. Couldnt be happier with the product. Thanks
Leon Rossouw
17:37 27 Nov 20
A brilliant product with first class service. I did a lot of research to find the best softener out there. I sm happy with this product and my taps stay lovely and clean now. Installer was very efficient also. Recommends.
robert bell
17:32 27 Nov 20
These guys are brilliant with superb service and after sales.
Todd Williams
16:14 27 Nov 20
Fantastic customer service, I've had Water2buy products for 4 years now and never had any issues. Good quality products. Always recommending them to others.
Paulo Guedes
15:42 27 Nov 20
Excellent company, I have been ordering for quite some years, and they are extremely professional. Had to replace the water tank and no blocking points were raised.
Harpal sandhu
15:23 27 Nov 20
I wanted to buy a new water softner for my new unvented system. I checked out few market leaders and decided to buy Water2buy. It's an excellent product, very good value for money and top customer services. I am very pleased with my purchase.
Padd25
15:13 27 Nov 20
robert sterckx
15:07 27 Nov 20
Roman Dvorak
15:04 27 Nov 20
I bought a water softener and I am very happy with it
Legendary Decado
14:57 27 Nov 20
WB200 installed in August 2019 by Water2Buy's North London service. Fitting took around 30 minutes, and the plumber also set up the recharge setting to fortnightly. Since then I have adjusted the recharge interval to every 1,400L usage. No limescale... since then. Working without any problems, and straightforward to service myself.read more
Sandeep Jain
14:56 27 Nov 20
Working amazingly well for last 3 years, easy to use as accepts variety of salt
Tilak Desai
14:56 27 Nov 20
Helps reduce limescale = soft water
srinivas R V
14:55 27 Nov 20
Have been using Water2buy Water Softener for over a year now and I can see the difference. Less to no limescale.Gives peace of mind from scrubbing
brikhna saleh
14:52 27 Nov 20
I have bought my water filter since 2017, I love it. It has saved so much of my money . No more buying bottles of water.
Ludovic POGORZELSKI
14:50 27 Nov 20
Adam Whatford
14:49 27 Nov 20
Installation was very simple and easy, diagrams were excellent and the product very good so far with excellent amounts of soft, silky water
Jagdish Bisht
11:45 18 Nov 20
Excellent sale services and customer issue redressal. No fuss, Easy dealing.Would highly recommend.
Claus Caspari
07:33 16 Nov 20
Ich habe über Amazon eine WB200 Anlage gekauft. Im Lieferumfang waren 3/4 Zoll Anschlüsse enthalten. Die angebotenen Anschlussleitungen sind aber 1 Zoll. Nach einer kurzen email an den Service Hr. Zdenka erhielt ich umgehend kostenlos 1 Zoll... Anschlüsse per Fedex zugesandt. Toller sehr freundlicher Service! Die Inbetriebnahme war einfach und die Anlage hat sofort weiches Wasser produziert!Schön wäre es, wenn ein komplettes Set mit Anschlussblock, Zu- und Abwasserverbindungen und Härtemessung angeboten würde.read more
Danielle Hamel
13:55 13 Nov 20
Excellent customer service and support. The area where our softener is installed is tricky but the installation team did a great job and performance is great - noticing a difference already!
Giten Dhokia
09:33 07 Nov 20
Very Happy with this product, easy to install with the instructions, you can instantly tell the water softens and genuinely happy with this product.
Mehmet Fidanboylu
10:45 30 Oct 20
Happy with the product and Ross was excellent on all aspects of communication and installation.
James Shelly
19:57 28 Oct 20
Great product and great service
Kim Shepheard
15:55 28 Oct 20
The water softener was order by my plumber and installed and very starght forwardHe told me to call water2buy to set up the water softener and that they would help me.alarm bells started to ringI was a bit put off by thisAs when you buy a home... appliance the customer service is not very goodI call water2buy and the service I received was like no otherThe guy talk me through the set up and it was all very easyHighly recommended water2buy and the agent Stevenread more
Terry Knight
14:34 27 Oct 20
Bought the Water2Buy model WTB110 to replace the old mechanical water softener, which had broken down after seven years (not a Water2Buy machine). The WTB model was a lot cheaper, and flushing out the limescale controlled by an electric timer, and... so far has worked perfectly. I also registered within 30 days, admittedly after some minor snags with email confirmation, to claim the seven year guarantee, a big plus. Fitting and setting up was relatively straightforward as the plumbing was already there for the old machine, and the online video was invaluable. I had to call on customer service a couple of times, for some technical advice, and to get a replacement for the cover which had been damaged in transit. Price, delivery, support and back-up have all been excellent - no hesitation in recommending this company, its products and people.read more
Vitali Fiadkovich
22:34 25 Oct 20
excellent products and customer service.all works perfect and results could be seen in a couple of days!
Jørgen Jakobsen
12:37 21 Oct 20
Michael Theurich
19:15 19 Oct 20
Bin begeistert, für so wenig Geld ein Gerät das seit 1 Jahr tadellos seinen Dienst tut.
Margit Kulessa
15:36 15 Oct 20
Der Wasserenthärter ist spitze. Super weiches Wasser ,wir sind begeistert.
Travel Now
14:23 15 Oct 20
Top Wasserenthärter , sehr zufrieden!
James Hill
19:18 07 Oct 20
Great service. Very quick to help. Seal had worn on my osmosis system and had new one with in 24 hours.
Satnam Clair
20:48 05 Oct 20
Inge Schuck
14:15 29 Sep 20
Schnelle Lieferung, klasse Preis, leider brauchte ich in den ersten 4 Wochen schon 4 x 25 kg Salz, aber mir wurde angeboten, dass sich ein Techniker bei mir meldet.
martin mansfield
19:51 27 Sep 20
Water2buy responded quickly and positively to our export inquiry about putting a water filtration and UV disinfection system into our Tropical Hideaway boutique hotel in the Caribbean. We keenly await our delivery and expect a 5* system for our 5*... hotel. Thank you for your help and we will keep you up to date about the installation. We will be ordering more units for our Eco cottages.read more
Sherie Deen-Ellis
10:36 18 Sep 20
Excellent product and excellent customer service. I bought this machine over 4 years ago and ordered filters for it. When I had an issue, I was responded to instantly and they dealt with my issue as if I was a new customer.
Liam Malaniff
19:56 16 Sep 20
Really good fast service received item 2 daysRecommend to anyone needing water filters softeners etcWell done lads keep up good work 👌
Leif Andersen
06:15 16 Sep 20
Godt produkt. God service. 5 stjerner .Leif Andersen
Robert Hall
10:26 15 Sep 20
Great product and service from an excellent company. We bought a Reverse Osmosis system from Water2Buy - RO600 - primarily for my carnivorous plants when I run out of rainwater - a common occurrence in the south of France during summer, but also... for the best quality drinking water for us. We also have a Water2Buy water softener bought several years ago which has been excellent. Had a couple of installation issues with the RO system but Water2Buy responded immediately and the issues were quickly resolved. Very happy with the product. Highly recommended.read more
Peter Mullens
19:24 14 Sep 20
The WB200 unit I received was not correctly calibrated so water usage was not being correctly metered. Quick response to my email query and following a brief exchange some instructions to correct the error were provided and now the water softener... is now metering as expected.read more
Hinesh Mehta
14:56 14 Sep 20
Great machine, good service for the installation, and has been running with no issues for over a year and no sign of any limescale anywhere!
Zdeněk Verner
06:03 14 Sep 20
Perfektní volba, zařízení funguje bez problému a konečně nemusíme řešit problémy s tvrdou vodou, měnit topná tělíska atd. Doporučuji.
Bijan Hemmatpour
12:03 12 Sep 20
Zdenek Cabelka
14:43 11 Sep 20
Užasná koupě. Určitě doporučuji.
shy shy
14:38 11 Sep 20
Mám doma změkčovač vody od Water2buy. Nemůžeme si ho vynachválit. Takovou příjemnou změnu jsme fakt nečekali.
Zdeněk Čábelka
14:33 11 Sep 20
Skvělé vřele doporučuji. Reverzní osmóza odvádí skvělou práci už 5 let.
Duncan Macdonald
07:39 11 Sep 20
W2B200 unit Installation was straightforward - the installation diagrams were very clear. Setting up took a bit more time however the app helped and wasn’t difficult. The unit will eventually be housed in a cupboard however it doesn’t look out of... place sitting on a temporary plinth in the utility room. The water quality is very good and we are very pleased with our purchase.read more
David Forde
22:15 07 Sep 20
Chris Wanger
04:56 07 Sep 20
Tolle Beziehung und toller Preis. Einfache Installation und Ausstattung funktionieren reibungslos. Ich empfehle
Paula Bramley
06:38 05 Sep 20
Excellent water softener and great value for money. Brilliant customer service especially from Zdenek who answers any queries promptly.
Ken Mould
10:47 04 Sep 20
I am really pleased with the water softener & drinking water filter & tap from Water2buy.We have been suffering with hard water problems for many years now.After a few modifications to my under sink cupboard it fit snugly. I have just finished... the installation & looking forward to enjoying the benefits of soft water.read more
Jiří Bokr
11:09 03 Sep 20
Dlouho jsem hledal komplexní řešení pro změkčení a úpravu vody, až jsem od kamaráda dostal doporučení na Water2buy. Výrobky jsou nejen v bezkonkurenční cenové hladině, ale i kvalitě a to co je k nezaplacení je poradenství při koupi a servisní rady... od techniků! Vědí co dělají a já jsem již více než rok naprosto spokojeným zákazníkem! Určitě doporučuji, jelikož mají řešení pro každého, i pro Vás a ro za cenu co Vás nesloží!read more
Krzysztof Brzezny
08:11 02 Sep 20
Ich bin der Funktion des Geräts bis jetzt sehr zufrieden. Die Installation war überschaubar und die Einstellungen mit der BNT Bedienungsanleitung auch machbar. Die Installation des Montageblock musste ein Installateur machen (Pressmuffen und... Kunststoffleitungen) der Rest war relativ einfach. Der Salzverbrauch war bisher 2 Säcke auf 3 Monate bei einem 4 Personenhaushalt. Alle sind begeistert vom weichem Wasser , vorher 21 dh jetzt 7 dh.Folgende Punkte sind dennoch Verbesserungsbedürftig:- Verpackung ; Packet war beschädigt wie bei vielen Anderen (Grund billige Verpackung) besseres Material und ein Kantenschutz wären gut . Die Diskussion mit dem Packet dienst müsste nicht sein , nach schauen ob die Ware beschädigt ist, ist auf jeden Fall anzuraten (grüne Abdeckhaube defekt ?).- Eine Aussagekräftige Bedienungsanleitung wäre sinnvoll , andere Könnens auch (BNT)- Kunststoffverschraubungen am Steuerventil , da wir am falschem Ende gespart.- DVGW Zertifizierung wäre nicht schlecht , der Installateur sagt er darf die Anlage nicht anschließen.read more
kevin richie
14:27 22 Aug 20
very helpful, product very good after care and installation spot on highly recommend brilliant
Zdeněk Verner
10:15 21 Aug 20
Tolles Gerät zum kleinen Preis. Macht was es soll. Salzverbrauch ist unterhalb dessen, was ich selbst vermutet habe. Bis jetzt (6 Wochen), habe ich erst einen halben 25 kg sack verbraucht. Einstellung des Härtegrades macht sich am besten mit einem... Gesamthärte Messbesteck, was es hier bei amazon für ca. 10 Euro gibt. Beim Water2buy Anschlußset mit Gewebeschlauch würde ich persönlich abraten und lieber im deutschen Fachhandel die Gewebeschläuche kaufen. Die Anlage selbst kann wirklich durch Nichthandwerker installierrt werden, allerdings Grundkenntnisse vom Sanitär müssen vorhanden sein.read more
Peter Fox
01:32 19 Aug 20
Great service ,great value and fast delivery and they answered questions I had by email the next day. I would highly recommend as they do offer more then just the parts dispatch kind of service.
Sanjay Bala
13:53 13 Aug 20
Current review is mainly for purchase and installation process:I had a very good experience of the whole purchase and installation process. I bought the WB200 after much considerations and whatever doubts I had Steven cleared them over a call... before I purchased it. I had gone for the deal for WB200 + drinking water filter + installation. I found this was the best price offered as I had checked with some plumbers directly as well if I bought it on Amazon.The installation was done by a W2B authorised dealer and they were very good and understanding during the whole scheduling process. The installation engineer was on time, very friendly and got all materials needed for installation (there was something missing which he himself procured as well). He explained everything in detail and also explained what needs to be done in case there was some other work to be done later on etc.Overall very happy so far with the sales and installation. I will soon post a review on the actual quality of the product in a few weeks time.Thanks Steven, Prem and Chandan.read more
mary cd
07:26 04 Aug 20
I too have found Water2Buy's Customer Service to be unrivalled. They were helpful before, during and after buying the product. I wasn't sure which product to buy, they were incredibly helpful over the phone. Immediately after installation great work
Asim Shah
07:56 03 Jul 20
The guys at Water2Buy are absolutely amazing. The order arrived next day, had to wait for a bit to get the installation done due to COVID-19 and that's understandable. The installation team (Paul) was brilliant, very professional and explained... everything. I recommend W2B to anyone needing a softener!read more
David Forde
12:39 20 May 20
aley mustafa
19:14 28 Apr 20
Great service and excellent customer support
Bill McCollam
19:51 15 Apr 20
I dealt for years (15+) with a well known UK supplier and was happy enough but a patient of mine recommended Water2Buy so I gave it a lash as I needed to renew my RO system.I can't get over how much better I got looked after with Water2Buy and all... their products are FAR cheaper than the UK competitors.Staff member Zdenek provided useful advice by email and very promptly!Thank you all at Water2Buy for great product and service.I would highly recommend to anyone needing clean water.read more
Alexandre ANTONI
08:42 10 Apr 20
Vraiment très satisfait ! J'ai acheté un W2B200 sur Amazon. Après avoir vu les différents commentaires, j'ai voulu tenter ma chance et je ne suis vraiment pas déçu. Tout ce qui est dit est vrai. J'avais une eau très dure mais c'était avant.... je... dois encore maitriser certains réglages notamment pour le petit gout salé qu'a l'eau. Ce n'est pas désagréable mais peut géner un peu. A priori l'installation d'un filtre à cartouche en sortie d'assoucisseur peut régler ce problème.Pour résumer.... ALLEZ Y LES YEUX FERMES !! Installation rapide et produit TRES EFFICACE. Le résultat des testeurs d'eau est sans équivoque....read more
Zaw Aung
16:25 05 Feb 20
i do not need to install water softener in my house and keep for 3 months in the box. Then i call and explain to customer support, they are happy to take it back and fully refund. No obligation and polite response service.If i need it i will buy... from Water2buy again, no doubt.Only if installation service is include that would be perfect service.Regards.read more
Ashok Dave
10:46 23 Dec 19
I have had to call customer service twice since July 2019, when my unit was installed. Both times the service I received was exemplary. I am a stickler for customer service (read my other reviews, I do not freely give positive feedback) and with... this Company, the service is second to none. The phone is answered quickly. You do not go into an automated system and there is almost no hold time. The person that answered was polite and knowledgeable. Enough said..........well done, 100% recommended.read more
Frank Clapp
16:25 22 Dec 19
Had a new kitchen installed and the stock water softener was continually unavailable. Having looked at various sites this was a strongly recommended one. Ordered and delivered swiftly. Have been very happy since intstallation. Whilst there is an... installation booklet the only downside was that it did not come with a user/owner/maintenance manual and the internet information is somewhat sparse. Thtats the only reason it is not 5 stars.read more
Geyo John
22:31 29 Nov 19
Great
Mariam Ribon
09:13 24 Sep 19
We have been using water to buy for a good few years now and have found them easy and straight forward to deal with as well as great value! If you are thinking of a solution to your families drinking and cooking water needs we recommend giving them... a call !!read more
Kay Collins
15:37 23 Sep 19
I drink more water since I got Water 2buy reverse osmosis. The tea tastes better and my children and grand children love the taste. It was easy to install and the filters last over a year. I found them easy to deal with and prompt delivery when... I order filters. I would recommend it to everyone. It is the best thing I have done for health of family.read more
Shane Phelan
15:17 20 Sep 19
I purchased the Reverse Osmosis Nonpumped Water2buy RO500 last year and later bought a Mineral Filter from Water2buy. They have been great to deal with, no issues on either purchase. They also sent printed instructions and a link to a video which I... used to install everything myself. Instructions were very clear and easy to follow. It took me 2 hours to install but now I know exactly how it works which means i can easily maintain the system at minimum cost. The product is excellent and I'm really glad I installed the Water2buy RO filter, water tastes just as great almost a year after installing it. I will definitely return to Water2buy for new filters because I know what to expect from them in terms of product and customer service.read more
Michael Collins
19:01 19 Sep 19
I bought a reverse osmosis system several years ago from Water2buy and have recently bought another one. Water2Buy supply excellent products and provide great after sales service.
james farrell
10:59 19 Sep 19
SeaFox
10:45 18 Sep 19
After reading excellent reviews and comparing the product with others I bought a Timer 110 model as it was good value for money by comparison. It works perfectly and, although initially I had a concern that it was using too much salt I found that... this was only for the first month. Since then it has settled down and I have used just two 25kg bags in one year, at the next-to-minimum setting, suitable for my 2 bed apartment. In addition I tested the Sodium content and found this to still be 135mg/l, well within the current English 'wholesome water' criteria of 200 mg/l.This is an excellent, flawless, product.read more
C Darcy
21:21 10 Sep 19
Very good to deal with. A+
Michael Mac Eachmharcaigh
15:11 10 Sep 19
david glasgow
12:03 10 Sep 19
Fast delivery, quality product, very easy to fit and works perfectly, very pleased.
Senthil Kumar
10:02 10 Sep 19
I had explored various options for Water Softener and RO system and found that most of them were overly priced. Finally I found Water2Buy which was much more reasonably priced then what others were offering out there in the market.Not only that,... their technical support team is very responsive and helpful as well and have found them willing to help you until the issue is resolved completely. I have also say that Nichole was quite helpful during the whole sales and ordering process.read more
Rishi Shah
09:34 10 Sep 19
Very good quality product, responsive sales and after sales.Extremely happy with the product.
Jaishree Singhvi
20:45 15 May 19
Bought Water Softener and Reverse Osmosis from water2buy and using it for a sometime now. Its a great company out in the market for any problem with water and a very warm and friendly customer care.Highly recommended !!!
rakesh singh Panwar
20:03 15 May 19
Water softener and ro system is recommended by my friend nikunj and it's very nice product.i would highly recommend it.
Ian Anderson
13:53 06 May 19
Senthill Kumaran
12:28 03 May 19
Good company and very reasonable prices to suit our family need. Thanks Water2buy
Sunil Kumar
11:33 03 May 19
I don't do reviews that often but this instance is an exception for Water2buy being exceptionally customer friendly.When I had a question about my order Nicole was kind to step-in quickly and resolve the issue. Nicole was super supportive... throughout my order journey including quickly reordering parts where I got wrong first time around.Thank you Nicole and Water2buy, looking forward to enjoying soft water at home. Keep up the good work!read more
Amesh Sunil
10:50 03 May 19
Great picture from company , recommended by my friend , very helpful and friendly
Sunil Kumar
10:00 03 May 19
I dont do reviews that often but this instance is an exception for Water2buy being exceptionally customer friendly.When I had a question about my order Nicole was kind to step-in quickly and resolve. Nicole was super supportive throughout my order... journey including reordering parts where I got wrong first time around.Thank you and looking forward to enjoying soft water at home. Keep up the good work!read more
Nikunj Parmar
10:06 02 May 19
I am using water2buy product- W2B200 Meter Water Softener and Water2Buy RO500 Reverse Osmosis Water Filter from long time.Its very good product and no issues found.As per my analysis products from water2buy is cheaper than other provider. I have... recommended to friends as well and received very good support from Nicole.I really appreciate help and support given to us by Nicole.read more
stephanie kennedy
19:58 01 May 19
Company is amazing to deal with, customer support is great , very helpful and patient on deciding which unit is best the home
Robert Trimble
14:38 01 May 19
Unit arrived promptly. I got a plumber to fit it, charged me about 170 but a good job. The cost of the unit and fitting was much less than the other quotes I had for units that would do the same thing. I've been running it for about three months and... the water is very soft, makes a massive difference with no scum in sinks and no limesce marks on chrome taps. Very happy and would recommend.read more
Edie Byrne
07:36 23 Apr 19
Great company, friendly staff. I chatted with a lady called Nicole and she gave me great advice. Would highly recommend!
Noeleen Ward
17:40 22 Apr 19
Great service from water2buy and amazing products, definatley reccommend to anyone
ingrid Kelly
14:21 15 Apr 19
great company :)
Cormac Darzy
12:29 03 Mar 19
Nora Power
12:24 03 Mar 19
Ryan in customer support helped me fix my Reverse Osmosis which wasn’t working. This company goes above and beyond with their product and support. Highly recommend.
Ryan Godfrey
12:19 03 Mar 19
Fantastic company all round . Would recommend!
John Corcoran
12:16 03 Mar 19
Great Product and service as always from W2B
Slawomir MGryczewski
12:12 03 Mar 19
I had an issue with my water softener and contact W2b and it was solved right away. Good service team!
Jolanta Kalita
16:40 15 Feb 19
I got Reverse Osmosis System about 10yrs ago from Water2Buy. Changing filters is easy enough even for a woman. I love my water. I honestly love the taste of it. 10 yrs on and absolutely no problems with the whole system. Totally recommend to anyone
Grace Barry
09:52 12 Feb 19
Wonderful company found the products easy to install and great informative videos to help along the way. Great customer service also.
Oliver Ginty
15:58 07 Feb 19
Ian newnham
14:47 07 Feb 19
I purchased a softener from W2B and was really pleased with it. However, when it had a problem, that is when this company really stood out from the crowd.I dealt with Ryan who immediately resolved the issue by return of email. Outstanding service... from Ryan and this company.read more
Tomas Rumsas
11:45 14 Jan 19
Marek Redlin
10:51 03 Nov 18
Mark mc dermott
17:26 31 Oct 18
Michael O meara
16:14 19 Oct 18
Aleksandr
19:25 28 Jul 18
Peter Lubon
18:17 16 Jun 21
Great water softeners with great service. Highly recommended!
Federica Colucci
07:48 16 Apr 21
il miglior prodotto in assoluto.
Andrea Palmieri
07:38 16 Apr 21