Oakridge House, Wellington Road
High Wycombe HP12 3PR
High Wycombe HP12 3PR
11:45 18 Nov 20
Excellent sale services and customer issue redressal. No fuss, Easy dealing.Would highly recommend.
07:33 16 Nov 20
Ich habe über Amazon eine WB200 Anlage gekauft. Im Lieferumfang waren 3/4 Zoll Anschlüsse enthalten. Die angebotenen Anschlussleitungen sind aber 1 Zoll. Nach einer kurzen email an den Service Hr. Zdenka erhielt ich umgehend kostenlos 1 Zoll... Anschlüsse per Fedex zugesandt. Toller sehr freundlicher Service! Die Inbetriebnahme war einfach und die Anlage hat sofort weiches Wasser produziert!Schön wäre es, wenn ein komplettes Set mit Anschlussblock, Zu- und Abwasserverbindungen und Härtemessung angeboten würde.read more
13:55 13 Nov 20
Excellent customer service and support. The area where our softener is installed is tricky but the installation team did a great job and performance is great - noticing a difference already!
09:33 07 Nov 20
Very Happy with this product, easy to install with the instructions, you can instantly tell the water softens and genuinely happy with this product.
10:45 30 Oct 20
Happy with the product and Ross was excellent on all aspects of communication and installation.
19:57 28 Oct 20
Great product and great service
15:55 28 Oct 20
The water softener was order by my plumber and installed and very starght forwardHe told me to call water2buy to set up the water softener and that they would help me.alarm bells started to ringI was a bit put off by thisAs when you buy a home... appliance the customer service is not very goodI call water2buy and the service I received was like no otherThe guy talk me through the set up and it was all very easyHighly recommended water2buy and the agent Stevenread more
14:34 27 Oct 20
Bought the Water2Buy model WTB110 to replace the old mechanical water softener, which had broken down after seven years (not a Water2Buy machine). The WTB model was a lot cheaper, and flushing out the limescale controlled by an electric timer, and... so far has worked perfectly. I also registered within 30 days, admittedly after some minor snags with email confirmation, to claim the seven year guarantee, a big plus. Fitting and setting up was relatively straightforward as the plumbing was already there for the old machine, and the online video was invaluable. I had to call on customer service a couple of times, for some technical advice, and to get a replacement for the cover which had been damaged in transit. Price, delivery, support and back-up have all been excellent - no hesitation in recommending this company, its products and people.read more
22:34 25 Oct 20
excellent products and customer service.all works perfect and results could be seen in a couple of days!
12:37 21 Oct 20
19:15 19 Oct 20
Bin begeistert, für so wenig Geld ein Gerät das seit 1 Jahr tadellos seinen Dienst tut.
Margit Kulessa kulessa
15:36 15 Oct 20
Der Wasserenthärter ist spitze. Super weiches Wasser ,wir sind begeistert.
14:23 15 Oct 20
Top Wasserenthärter , sehr zufrieden!
19:18 07 Oct 20
Great service. Very quick to help. Seal had worn on my osmosis system and had new one with in 24 hours.
20:48 05 Oct 20
14:15 29 Sep 20
Schnelle Lieferung, klasse Preis, leider brauchte ich in den ersten 4 Wochen schon 4 x 25 kg Salz, aber mir wurde angeboten, dass sich ein Techniker bei mir meldet.
19:51 27 Sep 20
Water2buy responded quickly and positively to our export inquiry about putting a water filtration and UV disinfection system into our Tropical Hideaway boutique hotel in the Caribbean. We keenly await our delivery and expect a 5* system for our 5*... hotel. Thank you for your help and we will keep you up to date about the installation. We will be ordering more units for our Eco cottages.read more
10:36 18 Sep 20
Excellent product and excellent customer service. I bought this machine over 4 years ago and ordered filters for it. When I had an issue, I was responded to instantly and they dealt with my issue as if I was a new customer.
19:56 16 Sep 20
Really good fast service received item 2 daysRecommend to anyone needing water filters softeners etcWell done lads keep up good work 👌
06:15 16 Sep 20
Godt produkt. God service. 5 stjerner .Leif Andersen
10:26 15 Sep 20
Great product and service from an excellent company. We bought a Reverse Osmosis system from Water2Buy - RO600 - primarily for my carnivorous plants when I run out of rainwater - a common occurrence in the south of France during summer, but also... for the best quality drinking water for us. We also have a Water2Buy water softener bought several years ago which has been excellent. Had a couple of installation issues with the RO system but Water2Buy responded immediately and the issues were quickly resolved. Very happy with the product. Highly recommended.read more
19:24 14 Sep 20
The WB200 unit I received was not correctly calibrated so water usage was not being correctly metered. Quick response to my email query and following a brief exchange some instructions to correct the error were provided and now the water softener... is now metering as expected.read more
14:56 14 Sep 20
Great machine, good service for the installation, and has been running with no issues for over a year and no sign of any limescale anywhere!
06:03 14 Sep 20
Perfektní volba, zařízení funguje bez problému a konečně nemusíme řešit problémy s tvrdou vodou, měnit topná tělíska atd. Doporučuji.
12:03 12 Sep 20
14:43 11 Sep 20
Užasná koupě. Určitě doporučuji.
14:38 11 Sep 20
Mám doma změkčovač vody od Water2buy. Nemůžeme si ho vynachválit. Takovou příjemnou změnu jsme fakt nečekali.
14:33 11 Sep 20
Skvělé vřele doporučuji. Reverzní osmóza odvádí skvělou práci už 5 let.
07:39 11 Sep 20
W2B200 unit Installation was straightforward - the installation diagrams were very clear. Setting up took a bit more time however the app helped and wasn’t difficult. The unit will eventually be housed in a cupboard however it doesn’t look out of... place sitting on a temporary plinth in the utility room. The water quality is very good and we are very pleased with our purchase.read more
22:15 07 Sep 20
04:56 07 Sep 20
Tolle Beziehung und toller Preis. Einfache Installation und Ausstattung funktionieren reibungslos. Ich empfehle
06:38 05 Sep 20
Excellent water softener and great value for money. Brilliant customer service especially from Zdenek who answers any queries promptly.
10:47 04 Sep 20
I am really pleased with the water softener & drinking water filter & tap from Water2buy.We have been suffering with hard water problems for many years now.After a few modifications to my under sink cupboard it fit snugly. I have just finished... the installation & looking forward to enjoying the benefits of soft water.read more
11:09 03 Sep 20
Dlouho jsem hledal komplexní řešení pro změkčení a úpravu vody, až jsem od kamaráda dostal doporučení na Water2buy. Výrobky jsou nejen v bezkonkurenční cenové hladině, ale i kvalitě a to co je k nezaplacení je poradenství při koupi a servisní rady... od techniků! Vědí co dělají a já jsem již více než rok naprosto spokojeným zákazníkem! Určitě doporučuji, jelikož mají řešení pro každého, i pro Vás a ro za cenu co Vás nesloží!read more
08:11 02 Sep 20
Ich bin der Funktion des Geräts bis jetzt sehr zufrieden. Die Installation war überschaubar und die Einstellungen mit der BNT Bedienungsanleitung auch machbar. Die Installation des Montageblock musste ein Installateur machen (Pressmuffen und... Kunststoffleitungen) der Rest war relativ einfach. Der Salzverbrauch war bisher 2 Säcke auf 3 Monate bei einem 4 Personenhaushalt. Alle sind begeistert vom weichem Wasser , vorher 21 dh jetzt 7 dh.Folgende Punkte sind dennoch Verbesserungsbedürftig:- Verpackung ; Packet war beschädigt wie bei vielen Anderen (Grund billige Verpackung) besseres Material und ein Kantenschutz wären gut . Die Diskussion mit dem Packet dienst müsste nicht sein , nach schauen ob die Ware beschädigt ist, ist auf jeden Fall anzuraten (grüne Abdeckhaube defekt ?).- Eine Aussagekräftige Bedienungsanleitung wäre sinnvoll , andere Könnens auch (BNT)- Kunststoffverschraubungen am Steuerventil , da wir am falschem Ende gespart.- DVGW Zertifizierung wäre nicht schlecht , der Installateur sagt er darf die Anlage nicht anschließen.read more
14:27 22 Aug 20
very helpful, product very good after care and installation spot on highly recommend brilliant
10:15 21 Aug 20
Tolles Gerät zum kleinen Preis. Macht was es soll. Salzverbrauch ist unterhalb dessen, was ich selbst vermutet habe. Bis jetzt (6 Wochen), habe ich erst einen halben 25 kg sack verbraucht. Einstellung des Härtegrades macht sich am besten mit einem... Gesamthärte Messbesteck, was es hier bei amazon für ca. 10 Euro gibt. Beim Water2buy Anschlußset mit Gewebeschlauch würde ich persönlich abraten und lieber im deutschen Fachhandel die Gewebeschläuche kaufen. Die Anlage selbst kann wirklich durch Nichthandwerker installierrt werden, allerdings Grundkenntnisse vom Sanitär müssen vorhanden sein.read more
01:32 19 Aug 20
Great service ,great value and fast delivery and they answered questions I had by email the next day. I would highly recommend as they do offer more then just the parts dispatch kind of service.
13:53 13 Aug 20
Current review is mainly for purchase and installation process:I had a very good experience of the whole purchase and installation process. I bought the WB200 after much considerations and whatever doubts I had Steven cleared them over a call... before I purchased it. I had gone for the deal for WB200 + drinking water filter + installation. I found this was the best price offered as I had checked with some plumbers directly as well if I bought it on Amazon.The installation was done by a W2B authorised dealer and they were very good and understanding during the whole scheduling process. The installation engineer was on time, very friendly and got all materials needed for installation (there was something missing which he himself procured as well). He explained everything in detail and also explained what needs to be done in case there was some other work to be done later on etc.Overall very happy so far with the sales and installation. I will soon post a review on the actual quality of the product in a few weeks time.Thanks Steven, Prem and Chandan.read more
07:26 04 Aug 20
I too have found Water2Buy's Customer Service to be unrivalled. They were helpful before, during and after buying the product. I wasn't sure which product to buy, they were incredibly helpful over the phone. Immediately after installation great work
07:56 03 Jul 20
The guys at Water2Buy are absolutely amazing. The order arrived next day, had to wait for a bit to get the installation done due to COVID-19 and that's understandable. The installation team (Paul) was brilliant, very professional and explained... everything. I recommend W2B to anyone needing a softener!read more
12:39 20 May 20
19:14 28 Apr 20
Great service and excellent customer support
19:51 15 Apr 20
I dealt for years (15+) with a well known UK supplier and was happy enough but a patient of mine recommended Water2Buy so I gave it a lash as I needed to renew my RO system.I can't get over how much better I got looked after with Water2Buy and all... their products are FAR cheaper than the UK competitors.Staff member Zdenek provided useful advice by email and very promptly!Thank you all at Water2Buy for great product and service.I would highly recommend to anyone needing clean water.read more
08:42 10 Apr 20
Vraiment très satisfait ! J'ai acheté un W2B200 sur Amazon. Après avoir vu les différents commentaires, j'ai voulu tenter ma chance et je ne suis vraiment pas déçu. Tout ce qui est dit est vrai. J'avais une eau très dure mais c'était avant.... je... dois encore maitriser certains réglages notamment pour le petit gout salé qu'a l'eau. Ce n'est pas désagréable mais peut géner un peu. A priori l'installation d'un filtre à cartouche en sortie d'assoucisseur peut régler ce problème.Pour résumer.... ALLEZ Y LES YEUX FERMES !! Installation rapide et produit TRES EFFICACE. Le résultat des testeurs d'eau est sans équivoque....read more
16:25 05 Feb 20
i do not need to install water softener in my house and keep for 3 months in the box. Then i call and explain to customer support, they are happy to take it back and fully refund. No obligation and polite response service.If i need it i will buy... from Water2buy again, no doubt.Only if installation service is include that would be perfect service.Regards.read more
10:46 23 Dec 19
I have had to call customer service twice since July 2019, when my unit was installed. Both times the service I received was exemplary. I am a stickler for customer service (read my other reviews, I do not freely give positive feedback) and with... this Company, the service is second to none. The phone is answered quickly. You do not go into an automated system and there is almost no hold time. The person that answered was polite and knowledgeable. Enough said..........well done, 100% recommended.read more
16:25 22 Dec 19
Had a new kitchen installed and the stock water softener was continually unavailable. Having looked at various sites this was a strongly recommended one. Ordered and delivered swiftly. Have been very happy since intstallation. Whilst there is an... installation booklet the only downside was that it did not come with a user/owner/maintenance manual and the internet information is somewhat sparse. Thtats the only reason it is not 5 stars.read more
22:31 29 Nov 19
09:13 24 Sep 19
We have been using water to buy for a good few years now and have found them easy and straight forward to deal with as well as great value! If you are thinking of a solution to your families drinking and cooking water needs we recommend giving them... a call !!read more
15:37 23 Sep 19
I drink more water since I got Water 2buy reverse osmosis. The tea tastes better and my children and grand children love the taste. It was easy to install and the filters last over a year. I found them easy to deal with and prompt delivery when... I order filters. I would recommend it to everyone. It is the best thing I have done for health of family.read more
15:17 20 Sep 19
I purchased the Reverse Osmosis Nonpumped Water2buy RO500 last year and later bought a Mineral Filter from Water2buy. They have been great to deal with, no issues on either purchase. They also sent printed instructions and a link to a video which I... used to install everything myself. Instructions were very clear and easy to follow. It took me 2 hours to install but now I know exactly how it works which means i can easily maintain the system at minimum cost. The product is excellent and I'm really glad I installed the Water2buy RO filter, water tastes just as great almost a year after installing it. I will definitely return to Water2buy for new filters because I know what to expect from them in terms of product and customer service.read more
19:01 19 Sep 19
I bought a reverse osmosis system several years ago from Water2buy and have recently bought another one. Water2Buy supply excellent products and provide great after sales service.
10:59 19 Sep 19
10:45 18 Sep 19
After reading excellent reviews and comparing the product with others I bought a Timer 110 model as it was good value for money by comparison. It works perfectly and, although initially I had a concern that it was using too much salt I found that... this was only for the first month. Since then it has settled down and I have used just two 25kg bags in one year, at the next-to-minimum setting, suitable for my 2 bed apartment. In addition I tested the Sodium content and found this to still be 135mg/l, well within the current English 'wholesome water' criteria of 200 mg/l.This is an excellent, flawless, product.read more
21:21 10 Sep 19
Very good to deal with. A+
Michael Mac Eachmharcaigh
15:11 10 Sep 19
12:03 10 Sep 19
Fast delivery, quality product, very easy to fit and works perfectly, very pleased.
10:02 10 Sep 19
I had explored various options for Water Softener and RO system and found that most of them were overly priced. Finally I found Water2Buy which was much more reasonably priced then what others were offering out there in the market.Not only that,... their technical support team is very responsive and helpful as well and have found them willing to help you until the issue is resolved completely. I have also say that Nichole was quite helpful during the whole sales and ordering process.read more
09:34 10 Sep 19
Very good quality product, responsive sales and after sales.Extremely happy with the product.
20:45 15 May 19
Bought Water Softener and Reverse Osmosis from water2buy and using it for a sometime now. Its a great company out in the market for any problem with water and a very warm and friendly customer care.Highly recommended !!!
rakesh singh Panwar
20:03 15 May 19
Water softener and ro system is recommended by my friend nikunj and it's very nice product.i would highly recommend it.
13:53 06 May 19
12:28 03 May 19
Good company and very reasonable prices to suit our family need. Thanks Water2buy
11:33 03 May 19
I don't do reviews that often but this instance is an exception for Water2buy being exceptionally customer friendly.When I had a question about my order Nicole was kind to step-in quickly and resolve the issue. Nicole was super supportive... throughout my order journey including quickly reordering parts where I got wrong first time around.Thank you Nicole and Water2buy, looking forward to enjoying soft water at home. Keep up the good work!read more
10:50 03 May 19
Great picture from company , recommended by my friend , very helpful and friendly
10:00 03 May 19
I dont do reviews that often but this instance is an exception for Water2buy being exceptionally customer friendly.When I had a question about my order Nicole was kind to step-in quickly and resolve. Nicole was super supportive throughout my order... journey including reordering parts where I got wrong first time around.Thank you and looking forward to enjoying soft water at home. Keep up the good work!read more
10:06 02 May 19
I am using water2buy product- W2B200 Meter Water Softener and Water2Buy RO500 Reverse Osmosis Water Filter from long time.Its very good product and no issues found.As per my analysis products from water2buy is cheaper than other provider. I have... recommended to friends as well and received very good support from Nicole.I really appreciate help and support given to us by Nicole.read more
19:58 01 May 19
Company is amazing to deal with, customer support is great , very helpful and patient on deciding which unit is best the home
14:38 01 May 19
Unit arrived promptly. I got a plumber to fit it, charged me about 170 but a good job. The cost of the unit and fitting was much less than the other quotes I had for units that would do the same thing. I've been running it for about three months and... the water is very soft, makes a massive difference with no scum in sinks and no limesce marks on chrome taps. Very happy and would recommend.read more
07:36 23 Apr 19
Great company, friendly staff. I chatted with a lady called Nicole and she gave me great advice. Would highly recommend!
17:40 22 Apr 19
Great service from water2buy and amazing products, definatley reccommend to anyone
14:21 15 Apr 19
great company 🙂
12:29 03 Mar 19
12:24 03 Mar 19
Ryan in customer support helped me fix my Reverse Osmosis which wasn’t working. This company goes above and beyond with their product and support. Highly recommend.
12:19 03 Mar 19
Fantastic company all round . Would recommend!
12:16 03 Mar 19
Great Product and service as always from W2B
12:12 03 Mar 19
I had an issue with my water softener and contact W2b and it was solved right away. Good service team!
16:40 15 Feb 19
I got Reverse Osmosis System about 10yrs ago from Water2Buy. Changing filters is easy enough even for a woman. I love my water. I honestly love the taste of it. 10 yrs on and absolutely no problems with the whole system. Totally recommend to anyone
09:52 12 Feb 19
Wonderful company found the products easy to install and great informative videos to help along the way. Great customer service also.
15:58 07 Feb 19
14:47 07 Feb 19
I purchased a softener from W2B and was really pleased with it. However, when it had a problem, that is when this company really stood out from the crowd.I dealt with Ryan who immediately resolved the issue by return of email. Outstanding service... from Ryan and this company.read more
19:08 16 Jan 19
Great price and does a brilliant job of softening our hard water. Really helpful customer service.
11:45 14 Jan 19
10:51 03 Nov 18
Mark mc dermott
17:26 31 Oct 18
Michael O meara
16:14 19 Oct 18
19:25 28 Jul 18
10:54 26 Jan 17
great product at a fabulous pricequickly and contained everything I needed to replace the 4 main filter units (but not the membrane, which only needs replacing every two years). The included instructions were fine, but the website also has videos... which are great for giving you the confidence to get everything right first time (which is a real plus when dealing with plumbing!) The changeover was straightforward and relatively quick, and my system is now producing RO water like it did when first installed in 2015.read more
10:47 25 Jan 17
so emailed the company within 10 minutes they phoned me backI fitted my new AS200 water softener all as the instructions and it was so simple, but I could not get the regeneration program to start, so emailed the company within 10 minutes they... phoned me back we went through the program instructions over the phone and all was sorted GREAT SERVICE now have really soft waterread more
12:29 24 Jan 17
Got a set of filters for my reverse osmosis system and no complaints what so ever. Came as described and with easy to understand instructions.
W2B200 Water Softener
An efficient water softener for 5 people that fits in a cupboard.W2B200 Water Softener£399.99 Add to Basket
W2B800 Water Softener
Large high efficiency water softener for 10 peopleW2B800 Water Softener£459.99 Add to Basket
W2B110 Water Softener
A budget water softener for 4 people that fits in a cupboardW2B110 Water Softener£299.99 Add to Basket
W2B500 Water Softener
A midsize water softener for up to 7W2B500 Water Softener£449.99 Add to Basket
Oakridge House, Wellington Road
High Wycombe HP12 3PR
High Wycombe HP12 3PR