What should I do if my water softener is not using salt?
This problem is usually caused because the salt has formed the ‘bridge’ and is ‘sitting’ over the water level. To resolve this problem remove the lid from the water softener tank and use the brush handle to push the salt down to the water level. You can also bang on the sides of the tank lightly to loosen a salt.
You can also check the video demonstration bellow how to solve this problem: